Djezzy app not working? crashes or has problems?

Djezzy Status

Published by Djezzy on 2023-08-07

Through the new DJEZZY App, you have the control. The Djezzy App has now a new
more ergonomic interface that gives you a new more enjoyable browsing experience.

I have a problem with Djezzy

Are you having issues? Select the issue you are having below and provide feedback to Djezzy.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

100.0%

Something else

33.3%

Reported Issues: 1 Comments

By S M 1 year ago

I used to use it normally but after i rebooted my phone Whenever i try to log in , then when i enter the code a message shows " sorry you are not allowed to use this option "

Common dislikes about Djezzy app

- Not working on iphone 11 pro max.

- Takes very long time to open

- Doesn't work on iPhone 8

- For a telecommunications operator this app is really a big fail

- Needs big optimizations or just remove it from the store.

Have a Problem with Djezzy? Report Issue

Common Djezzy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Djezzy app on iOS and Android devices. Solve all Djezzy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Djezzy iPhone Issues and Solutions

Djezzy iOS app crashes, not working, errors
Djezzy iOS app network issues
Djezzy on iOS has black/white screen

Djezzy Android App Issues and Solutions

Djezzy has errors/crashing/not working
Djezzy server network connectivity issues
Djezzy has black screen

Djezzy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Djezzy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Djezzy app crashes or not working on Iphone (iOS):

Close and restart the Djezzy app on iPhone
Update Djezzy app to the Latest Version for iOS
Uninstall and reinstall Djezzy iPhone app
Update your iPhone to the latest iOS version

Fix Djezzy on iPhone unable to connect to server/internet connection issues::

To resolve Djezzy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Djezzy black/white screen (blank screen) on iPhone:

Follow the Djezzy iOS app troubleshooting guide Here →

Djezzy Android App Issues and Solutions

Fix Djezzy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Djezzy app issues:

Force Stop the Djezzy App
1. On android, goto "Settings" » click Djezzy app. » click "Force Stop".

Update Djezzy to the latest version on PlayStore

Clear Djezzy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Djezzy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Djezzy.

Fix Djezzy unable to contact server/ Djezzy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Djezzy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Djezzy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Djezzy on android.

Solve Djezzy black/white screens issue on Android:

Follow the Djezzy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Djezzy, developers of Djezzy.

100% Contact Match

Developer: Djezzy

E-Mail: [email protected]

Website: Visit Djezzy Website

About this app

The this app App will allow you to control your SIM card via various actions that you can do by youself via your smartphone and without moving, such as: SIM disconnection or reconnection, code request, refill, find the nearest this app shop or contact our customer service. Concerning the offers menu, it displays the details of the different current offers which are available for your profile. You can from now on consult in detail your various consumptions, related to the offer or the options which you activated. The this app App has now a new more ergonomic interface that gives you a new more enjoyable browsing experience. To have full advantage of the this app App, make sure you are connected to the this app network and not to wifi or other. Through the new this app App, you have the control. You can activate them in one click. Live the this app experience now by downloading the application.