Contact Riva Fashion ريڤا فاشن Support

This is the first time I use the app because I would usually go to the actual store, but with the current situation online shopping has become the most convenient way. Unfortunately this app or the people who are running it aren’t at the top of their game! First of all it took them few days to notify me that there was a problem with the payment. Which was actually at their end! For some reason they didn’t withdraw the payment! Since I’ve placed the order here I placed another 2 orders from a different app on different dates and I have received both already. But I’m still waiting for my tracking number! Who ever is in charge of replying via WhatsApp said that the app is not yet updated! I hope you figure out what needs to be done to improve your services.

Their customer service is probably the worst ive ever dealt with. No body answer phone calls, their email inbox is full and doesn’t accept anything, and they take forever to answer their live chat. I was willing to exchange what I ordered but after what I encountered im returning everything and deleting the app. I have complained to customer service about my experience they didn’t even show any interest nor apologizes about anything. Do not recommend!!

I bought clothes when I try to change didn’t help me to do it . I go back to home without change . They have so bad services in the stores and hard payments by online , I can’t buy any things with many credit cards the need but checkout doesn’t work , I don’t know way . I really angry have bad idea about RIVA