Caixadirecta app not working? crashes or has problems?

Caixadirecta Status

Last Updated on 2024-11-21 by Caixa Geral de Depósitos

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Are you having issues? Select the issue you are having below and provide feedback to Caixadirecta.

Fix my App Errors

👨🏻‍👩🏻‍👦🏻‍👦🏻
19 User reports:
App has problems

User reports 19

⚠️ Most reported problems ⚠️

Not working

40.0%

30.0%

Crashes

10.0%

Payments

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Caixadirecta Problems 😠👌🔥

- The worst app ever.

- Não funciona.

- Put back the old one.

- SMS token não está a funcionar.

1 Reported Issues: 😵🆘🛟🚨📢

Pei-Yu Lin

2022-07-25

not able to login

Showing 1-1 of 1

Have a Problem with Caixadirecta? Report Issue

Common Caixadirecta Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Caixadirecta app on iOS and Android devices. Solve all Caixadirecta app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Caixadirecta iPhone Issues and Solutions

Caixadirecta iOS app crashes, not working, errors
Caixadirecta iOS app network issues
Caixadirecta on iOS has black/white screen

Caixadirecta Android App Issues and Solutions

Caixadirecta has errors/crashing/not working
Caixadirecta server network connectivity issues
Caixadirecta has black screen

Caixadirecta iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Caixadirecta app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Caixadirecta app crashes or not working on Iphone (iOS):

Close and restart the Caixadirecta app on iPhone
Update Caixadirecta app to the Latest Version for iOS
Uninstall and reinstall Caixadirecta iPhone app
Update your iPhone to the latest iOS version

Fix Caixadirecta on iPhone unable to connect to server/internet connection issues::

To resolve Caixadirecta network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Caixadirecta black/white screen (blank screen) on iPhone:

Follow the Caixadirecta iOS app troubleshooting guide Here →

Caixadirecta Android App Issues and Solutions

Fix Caixadirecta not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Caixadirecta app issues:

Force Stop the Caixadirecta App
1. On android, goto "Settings" » click Caixadirecta app. » click "Force Stop".

Update Caixadirecta to the latest version on PlayStore

Clear Caixadirecta App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Caixadirecta app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Caixadirecta.

Fix Caixadirecta unable to contact server/ Caixadirecta internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Caixadirecta » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Caixadirecta » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Caixadirecta on android.

Solve Caixadirecta black/white screens issue on Android:

Follow the Caixadirecta android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Caixa Geral de Depósitos, developers of Caixadirecta.

Verified email ✔✔

E-Mail: caixadirecta.app@cgd.pt

Website: 🌍 Visit Caixadirecta Website

Privacy Policy: https://www.cgd.pt/Ajuda/Pages/Politica-Privacidade-Protecao-Dados-Pessoais.aspx

Developer: Caixa Geral de Depósitos, SA

57.14% Contact Match

Developer: Caixa Geral de Depósitos, SA

E-Mail: caixadirectaempresas@cgd.pt

Website: 🌍 Visit Caixadirecta Empresas Website

About this app

A App this app permite gerir as suas contas, de forma mais simples e intuitiva, com uma nova imagem e operações simplificadas, pode pagar faturas só com 3 toques no ecrã e fazer transferências com a voz. Pode ainda aceder às suas contas, fazer ou agendar pagamentos e transferências, obter informação comercial do seu interesse através de uma nova experiência de interação e navegação. Através de um simples toque, ou introduzindo o seu código this app, tem o seu Banco sempre à mão, pode falar com o seu Gestor Dedicado ou Assistente Comercial, enviar e receber mensagens seguras. Queremos estar cada vez mais perto de si, onde quer que esteja. Partilhe a App com os seus amigos e use o botão "Feedback", disponível na App para ajudar a melhorar a sua App this app.