Petco: The Pet Parents Partner

Petco: The Pet Parents Partner Software


Company Name:

About: Petco is a pet specialty retailer providing products, services and advice for pet owners.
Headquarters: San Diego, California, United States.

 
  2023-12-27

Petco Overview


What is Petco?

The Petco app is designed to be the ultimate partner for pet parents. It allows users to buy products online and pick them up at over 1,000 locations across the US. The app is personalized to your pets, allowing you to manage and track their complete health and needs. You can also book grooming appointments and get rewarded for making your pet's health a habit. The app also features a personalized shop and allows you to track and redeem your Pals rewards.



Features


- Buy products online and pick them up at over 1,000 locations across the US

- Curbside pickup option for added safety and convenience

- Personalized to your pets, allowing you to manage and track their complete health and needs

- Look across your purchase history online and in-store to make sure your pets are covered in all care categories

- Book grooming appointments and get rewarded for making your pet's health a habit

- Personalized shop for Repeat Delivery and finding the best nutrition and supplies

- Track and redeem your Pals rewards.



Official Screenshots


       


Petco Pricing Plans

Duration Amount (USD)
Billed Once $20.70
Monthly Subscription $24.47

**Pricing data is based on average subscription prices reported by Justuseapp.com users..



Product Details and Description of



The this app app is the Pet Parent's Partner. Use it to expertly pamper your pet both online and in our stores. GET IT TODAY You can buy in the app then pick it up at over 1,000 locations across the US. Leverage our Curbside Pickup option to help protect your health and safety while minimizing social exposure by ordering online and getting your items hand-delivered to your car. PERSONALIZED TO YOUR PETS Set up your pet and the app becomes your partner, helping you find and access all that you need for your pet. Manage and track your pet’s complete health and needs. Look across your purchase history online and in-store to make sure your pets are covered in all care categories so they can live a happy and healthy life. BOOK GROOMING APPOINTMENTS AND GET REWARDED Did you know grooming is an essential part of your pet's health and wellness? Schedule an appointment to meet your new groomer - a skilled stylist who understands the care and attention your pet needs based on their age, breed, hair and skin. Plus, join the this app Grooming Perk program and get rewarded for making your pet's health a habit. Need to rebook, reschedule or cancel? You can do that in the app as well. PERSONALIZED SHOP Setting your pets up with Repeat Delivery, quickly buying something again, and finding the best nutrition and supplies has never been easier. PALS With the app it's easy to track and redeem your Pals rewards.




Top Reviews

By Alice22187

Rewards/BOPUS/REWARDS CARD

As an employee the app is amazing to use to find products easily online for my customers! There needs to be an option for BUY ONLINE PICK UP INSTORE on the app. It is very important to help our customers to find the products available at another store if not available at the current location they are in. PALS REWARDS: on the app it now only gives you the option to load only which sometimes does not work. Under the pals rewards column it needs to give you a “load” or “barcode” option so you can show the barcode of the reward on your phone. This option will make check out experience better and easier for customers. The app needs to have an option to add the rewards card into Apple Wallet. this app stores do not give out physical reward cards anymore and this will help customers at checkout when it is on their mobile device.

By Nekocop

Good but room for improvement

This makes searching for products and shopping online so easy and convenient. But everything takes so long to load on this app, doesn’t matter what device I use or what WiFi or data service I’m connected to. Also, the app will not reflect my Pals Rewards information. It simultaneously shows my Pals number, but also acts as if I am not signed up for Pals and does not reflect my points or rewards. I have to log on through a web browser to see all this information. I wish there was also an option to select items already in cart for repeat delivery at check out, instead of having to delete the item from the cart and add it back in with that selection. Also, if I want to see in-store availability for a product, it instead just sends me back to the app home page instead of giving me the information I clicked for. Has potential, but still very glitchy and frustrating.

By Steffer the Heffer

Glitchy

This app is pretty glitchy to say the least. If I have to see “Ruh Roh” one more time, I’m pretty sure I’d chunk my phone. Randomly the app doesn’t allow me to login, however, it works on mobile site. Using same credentials. Rewards loads a dead page that is all white. Nothing happens. If it’s supposed to mean that I have no rewards available, then design an empty state otherwise I assume it’s another glitch. Adding the pet profile at the very beginning stage is not cohesive with the rest of the app. Looks like it was designed in a silo instead of thought through holistically with the rest of the app. What does work one the main shopping experience is smooth and clear for the most part. However, the functionality is pretty basic for a native app and I’d like a reason to use it and not feel like it’s just another mobile web site. But before that can occur, fix the major bugs!





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