ING Banking app not working? crashes or has problems?

ING Banking Status

Published by ING BELGIUM on 2024-01-09

Manage your transactions securely and easily from your smartphone or tablet! The
app is designed for private and/or professional use, you only need to have a
current account with us to use it. How does the ING Banking app simplify your
life? • Check out the balance and history of your savings and current
accounts at a glance • You can hide the amounts using 'private' mode • Set
up an alert to receive a notification wh.

I have a problem with ING Banking

Are you having issues? Select the issue you are having below and provide feedback to ING Banking.

User reports:
App has problems

User reports 6

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

133.3%

Crashes

66.7%

Not working

33.3%

Reported Issues: 8 Comments

By Marina Brlic 1 month ago

Got a new Bancontact card and pin and I can not log in to ING app for over a month now.

By EMC 9 months ago

I have a card reader, followed all the steps succesfully, but the last step does not work, i do not receive the activation code, i wait , and i wait...then i get a Message, "sorry it took too long, TRY AGAIN" and again and again , it does not sent the activation code, My I phone is an apple 13 ?? also the QR code, does not work. I do not have itsme app, since my phone number is based outside the Benelux

By Agnes Vida 10 months ago

I cannot log in to home bank via the card reader. I constantly receive an error message for days. The supprot line is not replying, just playing music for hours.

By Hart Tom 10 months ago

Almost all day I can not inlog. I get the turning wheel with a message saying ONE MOMENT

By GABRIELE 1 year ago

They said they fixed it yesterday and this morning should work, but is not true, the app still doesn`t work!!!!!!!!!!!

By Walid Elgazar 1 year ago

Can't open the ing app or I can't open my account because I have to cnferm from the app and app is not open keeps saying sorry for inconvenience

By Jayrome Agub 1 year ago

ING app not working.. tried to redownload app but cant download anymore.. cant retrieve my account either..

By Jorge Azevedo 1 year ago

My ing app isn't working. I retry, do all steps but after don't receive any code to reactive the app

Common dislikes about ING Banking app

- Less features than in the previous app.

- Search function isn’t working.

- App settings don’t exist.

- Bancontact payments do not work when transferring from another app.

- Have to reauthenticate with the card reader every time with a reinstallation of the app.

Have a Problem with ING Banking? Report Issue

Common ING Banking Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ING Banking app on iOS and Android devices. Solve all ING Banking app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ING Banking iPhone Issues and Solutions

ING Banking iOS app crashes, not working, errors
ING Banking iOS app network issues
ING Banking on iOS has black/white screen

ING Banking Android App Issues and Solutions

ING Banking has errors/crashing/not working
ING Banking server network connectivity issues
ING Banking has black screen

ING Banking iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ING Banking app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ING Banking app crashes or not working on Iphone (iOS):

Close and restart the ING Banking app on iPhone
Update ING Banking app to the Latest Version for iOS
Uninstall and reinstall ING Banking iPhone app
Update your iPhone to the latest iOS version

Fix ING Banking on iPhone unable to connect to server/internet connection issues::

To resolve ING Banking network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ING Banking black/white screen (blank screen) on iPhone:

Follow the ING Banking iOS app troubleshooting guide Here →

ING Banking Android App Issues and Solutions

Fix ING Banking not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ING Banking app issues:

Force Stop the ING Banking App
1. On android, goto "Settings" » click ING Banking app. » click "Force Stop".

Update ING Banking to the latest version on PlayStore

Clear ING Banking App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ING Banking app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ING Banking.

Fix ING Banking unable to contact server/ ING Banking internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ING Banking » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ING Banking » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ING Banking on android.

Solve ING Banking black/white screens issue on Android:

Follow the ING Banking android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ING BELGIUM, developers of ING Banking.

78.57% Contact Match

Developer: ING Deutschland

E-Mail: [email protected]

Website: Visit ING Banking Website

100% Contact Match

Developer: ING Belgium NV

E-Mail: [email protected]

Website: Visit ING Belgium NV Website

About this app

INGBanking is designed for private and/or professional use, you only need to have a current account with us to use it. • Set up an alert to receive a notification when funds land in your account or when a transfer doesn’t go through due to insufficient balance. Once INGBanking is installed and your profile is created, you can access it using a 5-digit secret code. Visit the Self-Service area for an overview of the services available online: ing. be/espaceselfservice, or call us at +32 2 464 60 04, Monday to Friday from 8am to 8pm, and Saturday from 9am to 5pm. For your security, INGBanking is automatically locked after 3 minutes of inactivity. Not a customer yet? Please take a minute to share your thoughts on INGBanking using the "Service" tab. Easy installation with itsme® or with your ING card reader and ING debit card. Open a current account on our website ing. be! Manage your transactions securely and easily from your smartphone or tablet! It's easy, quick and completely secure! More information? We will be happy to help! This will help us improve and provide you with an even better customer experience.