FOREO For You Reviews

So I had a prior FOREO Luna (original one) and worked great and lasted me 3 yrs then I lost it and bought the Luna 3 and after charging it for one night it would not turn on so I returned it and got another one and again it would not turn on after charging it. So I wised up and read the small print which said I need to download an app to turn on the device….unusual but I did. FOREOForYou wanted my email and proof of purchase and where I bought it from (???) before I could register it after registering FOREOForYou needed to locate my device before I could turn it on. But FOREOForYou could not locate my device even after charging. I notice that there is a help icon I read it…no help there….there is a ‘chat with us’ icon and they answered very fast but gave me a long (5 steps) list of instructions including turning off my phone and restarting my phone and delegating the cache de-registering my device and registering it again etc…..ALL this so I can TURN ON A DEVICE YO WASH MY FACE!!! Really! Only buy if u want to be frustrated and have spam emails. RETURNING IT AND NEVER BUYING FOREO LUNA

At first it was fine. Nothing to write home about. A few weeks into using my Foreo Bear, FOREOForYou suddenly switched the language to Portuguese. Before I get the customer service rep’s response—my phone’s settings are in English and have always been in English. If multiple people are having the same problem it is probably due to FOREOForYou , not the phone’s settings. I’ve tried uninstalling FOREOForYou , restarting my phone, and reinstalling FOREOForYou —the language issue persists. I love foreo devices and I really wish they could get their software to work as well as their hardware. Especially when they expect the two to work in tandem.

Update:

It’s still bad. Now I can’t operate the device without FOREOForYou …well, at least it’s in English.

I normally read countless reviews but I saw what highly respected department stores were carrying this device so I foolishly purchased it. Return policy is laughable because it has to be unopened. How on earth do you know if it works without opening it?? Oh course they know this and this is their escape from standing behind the brand. FOREOForYou does not work at all and is way too frustrating to continue to struggle with. Please note that I have a high end iPhone so it’s not on my side. I wish I had never got sucked into this trap. I am going to pursue this issue with every consumer board advocate out there. May never get my money back but I hope I save someone else from falling in this pit of unscrupulous business practices.

FOREOForYou is terrible. No instructions in FOREOForYou itself. Restarts itself all the time if you toggle yo another app which shuts down the device. For UFO it starts the device in a treatment mode upon turning it on and it just continues unless i pretend to start another treatment then cancel. 2 devices in and UFO won’t cool past 30 degrees. And before Foreo says reinstall app etc etc, I did. It’s still terrible. $250 device and $2 app to make it work. Also your website is just as bad. Sends you in circles between creat account and register device using serial number scratch card that was not in box. This device is simple so idk why you make app and website so overly complicated

I purchased Ufo Foreo online with Foreo paired with app and worked fine. Then I bought a second one at Marshall, paired and worked well for two weeks. The first UFO stopped warming/cooling effect and also sometimes would not turn off. So I remove the second UFO FOREO FROM APP to see if issue got fixed, to my surprise, not only did not help, know the second UFO purchase at Marshall won’t turn on. Very frustrating. From having two units, know si don’t have any. Could someone explain if this is an app issue or faulty unit?

I was so excited to get the UFO2 - the reviews on the website were so convincing. I ordered the ufo2 on sale with every single mask offered. Once I downloaded FOREOForYou and read all the reviews I immediately regretted my investment. Getting the unit and app to sync up was impossible. The UFO kept starting up and running w/o FOREOForYou . I actually wish I got the smaller once cause the surface size is a little large for my face tbh. But here we are.

FOREOForYou is ok, but the Bear Treatments do not have pause functionality. They indicate to apply conductive serum/gel on all treatment areas first, but by the time you move to the next area to treat, the serum has dried. If you could pause the treatment, you could apply the serum to one area at a time. So the treatments don’t work that well for me. Otherwise, like I said, FOREOForYou is ok - I would just like a practical option to use the actual treatments.

FOREOForYou will no longer connect to my account even after restarting my phone and Bluetooth. Got one use out of my second device and can’t long back in. Why have such an expensive product that only works through FOREOForYou and then have such poor app development??

With my first product, UFO 2, it had trouble finding my device which was disappointing for price point but I could still get it to connect eventually, but now I account won’t even connect. Very disappointing

An app to wash your face? Apparently you must have FOREOForYou and be connected by Bluetooth for your Luna to work. The problem is FOREOForYou is designed horribly. The instructions are abysmal. FOREOForYou constantly loses connectivity to the device - thereby rendering your device useless. You can’t even update your preferred settings. Warning - do not buy this device or download FOREOForYou. So stupid! Who wants their phone with them while washing their face? There should be a manual way to use without an app - no less an app that doesn’t work or connect.

got this on a black friday sale. app requires an email address for account creation. you are then regular spammed their newsletter with a broken unsubscribe link. when you click the link you still get more unsolicited Foreo newsletter spam.
there is no option in FOREOForYou or website to:
1. change communication prefs
2. unsubscribe from Foreo newsletters
3. delete account

reading their privacy policy says you have the right to delete your account but there is no explanation on how to do that nor properly unsubscribe from their spam emails or change communication preferences.

the first two points above makes me want to delete my account altogether.
the whole scenario is absurd. you can use the Foreo products without all this unnecesary digital excess. many will regret trying it out for this reason.

Without FOREOForYou, I cant even use my UFO. It’s just useless without it and if FOREOForYou HAS to be used, it should be working. I should not have to log in every single time I open FOREOForYou and sometimes it doesnt even let me log in. Other times the connection drops so my device gets disconnected. There should also be a manual setting for heating and cooling that lasts for more than 5 seconds. It should stop heating or warming when that setting is off, not when the device decides.

I followed Foreo’s “troubleshooting” guide to avoid downloading FOREOForYou because… I just want to wash my face why am I required to have an app just to turn it on?

Well the troubleshooting failed, obviously so I was forced to download this and register my device just so I could turn it on…

I paid over $150 for this thing, I should be able to simply turn it on and go, being held hostage by Foreo to download their app and provide my information when I paid THAT much money is absolute trash

App was always frustrating and a poor experience but the latest update makes it unusable. Masks will only run for a few seconds before the device blinks white and turns off. Interface has always been super frustrating but I have kept using trying to justify the masks Ive bought. Regret this purchase. Love the device but FOREOForYou makes it unusable. I have deleted and reinstalled FOREOForYou to no affect.

FOREOForYou is worthless. No clear instructions. Epic fail on how to best use the device. Frequently asked questions are only about charging. And please don’t use nasty mouthed celebrities to endorse your product, negative reflection of your company.

Hello,
After updating FOREOForYou . I can’t see how much battery left in my UFO. Usually it’s shown on the top right but now it’s gone.

This was the update I was waiting for. I have the mini bear. Now I can just start the massage and treat the areas I want for as long as I want. Thank you!

I have serious doubts If this company is genuine. I just for the foreo Luna 3 today, registered it on FOREOForYou , saved settings and everything but the device still doesn’t turn on. Tried both FOREOForYou and the button on the device but nothing happens. The device just doesn’t work

There should be no reason you need to create an account or upload a proof of purchase to use this device. It just worsen the experience with annoying steps and does not improve the product purpose. This should be optional not mandatory. Returning this product all together.

I received the FOREO Mini 3 for free and was advised to download FOREOForYou . FOREOForYou was easy to setup and it recognized the Mini. I can use the mini just fine without FOREOForYou . FOREOForYou complicate the routine by disconnecting or rushing through the routine by the second. No matter what I did to get them to work together, it was just a bad experience.

This is the dumbest investment. Please save your money. Should be no reason you should have to use an app in order to wash your face. No reason FOREOForYou should be such a hassle. No reason for the workers to act brain dead. If there are good reviews for this it’s from ppl who received free product or a worker from the company. Save your bread.

Literally. Just doesn’t work. Doesn’t connect to iphone 11pro (which is required). Not via Bluetooth or barcode. Totally useless device.

I connected my foreo bear. It only gives one tutorial for lower face treatment. And makes you wait for model to put conductor gel on
Nothing for eyes or upper face. Needs more treatment area options
It turns on and off my device, which I don’t like

I can’t even register my device because FOREOForYou is in French or some other language. So ridiculous

I can’t even figure this out because the whole app is in Russian. I know very VERY little Russian and am trying to use google translate to navigate FOREOForYou but it’s futile. Someone help?!

Have tried contacting customer service. Not helpful. They just send canned responses.

Why the heck FOREOForYou is in all Russian?!!!!

Why is my entire app in French and I can’t change it!!! Helppppp

I read reviews before using my FOREO that I got in my fab fit fun box. Not good reviews but wanted to try it anyway. Login was fine for me, unlike some others. I don’t really buy into the whole “scanning” of your skin. Placing the sensors on my skin really can’t tell you anything, not to mention I have to move them around a lot to get it to read. The actually cleaning feels alright, not very exfoliating but it feels okay. My biggest issue is that my app said to cleanse and had a picture of the face areas to clean but didn’t prompt for what area I should be doing. Nothing changed on FOREOForYou . So I just did my right cheek and then it vibrates and I assumed I should do the left. The pulsating was kind of fast also, I don’t think I finished my cheek in enough time to thoroughly get it before I was “supposed” to move on. So I just did what I wanted and let it beep while I did it. I wish it were a little more flexible like for the side of my nose and stuff? But not an impossible thing to get over. I would not recommend buying it though because it’s just not worth it. You can buy cheaper and better working products at the store or online. This is just overhyped because it’s in fab fit fun. They really should have fixed the issues before releasing it. Big mistake. It could have been a hit.

I receive my FoFo in my fabfitfun box. I’ve been so excited about it for weeks. I downloaded FOREOForYou and tried it for the first time. I really love it! My skin feels cleaner and I LOVE interactive products. I think it would be so cool to add a “skin diary” section to FOREOForYou that would chart the skin analysis results through the month. It would also be cool if you could track your exercise and water in-take through FOREOForYou or connect FOREOForYou to MyFitnessPal to pull the data from there, then the diary could pull the data into a chart to compare against your skin’s health. Then you could see how your actions are improving your skin! One more idea- if FOREOForYou had a section for you to scan/enter the type of skincare products that are being used at that time so users can compare their skin health to their products. Actually, I have another idea- For female users, it would be cool to be able to note that you are on your menstrual cycle. It could help users track patterns in their skin health to see when they need to slow down on the moisturizer or prepare for oil overload and acne. Just thinking of ways I would use FOREOForYou . I would like to see more options within FOREOForYou that I could apply to my life. Over all- five stars. It’s innovative and I’m loving it!

I actually really enjoy this product. Im not much for writing reviews on apps, but I feel FOREOForYou is getting alot of negative reviews and I dont think it is fair. First of all FOREOForYou is in its BETA stage and therefore isnt going to be perfect and to expect it to be is kind of silly. Also, Im a little skeptical about a two tiny sensors being able to perfectly read my skin type and you probably should be too. That being said, the product cleanses my face extraordinarily well. I have very sensitive skin and it does not irritate my face at all. In fact it has helped to clear up the bumpiness and redness in my skin. I have never had any issuss with it connecting to my phone and enjoy FOREOForYou because I feel like it takes me through a super easy cleaning routine. All you have to do is follow along in the same order as the face on your screen and move to a different area each time the vibrating stops.

So, in conclusion, I think we all know our skin type much better then a little gadget does and probably ever will. However, FOREOForYou takes your through an easy cleansing routine and the Fofo cleaner is super gentle and works to help make your skin smooth and soft!! Enjoy!!

I received the FOREO Luna Fofo in my FabFitFun box. I was excited about this product, partially because of FOREOForYou . While I do like the Fofo, I do not like FOREOForYou . It is confusing, doesn’t give clear instructions on what do and when. I did at least sync the Fofo with FOREOForYou momentarily. I placed the sensors on the various parts of my face as directed, but never got the results/analysis of my face. Instead, I was told to clean my face after tapping start on FOREOForYou . It did not explain that there would be a series of four vibrations with a moment in between each. I had to infer that each section of the vibration pattern was to be spent on one part of my face. After finishing the cleansing, I still did not see any type of analysis. I am honestly surprised FOREO did not get this fixed before the FabFitFun boxes went out. Part of the “sell” with this product was that it came with FOREOForYou to analyze your skin. I feel like FOREO over-promised and under-delivered. If I were FabFitFun, I would be upset with FOREO and would think twice before including another FOREO products in any future boxes.

Unable to obtain my personal routine. FOREOForYou freezes up after sensor reads right check. I first came across this issue several months ago and just assumed the issue has already been addressed and a team was already actively debugging FOREOForYou and would see an update being rolled out shortly....
Several months later, same issue! Others have posted on the same issue, which verifies to me it is not an isolated malfunction of my devise. The most disconcerting to me is the complete lack of any acknowledgment, feedback or follow up from the FOREO team regarding this major issue. The main premise of your product is the interactive aspect providing a personalized cleansing routine to each individual. Why is this issue not being acknowledged or addressed to your customers? FOREOForYou is 50% of product you are advertising and selling. Without FOREOForYou and the ability to complete a successful skin analyze this product does not provide a personalized cleansing routine, which looses all its lure in my opinion. This function was the selling point for me!
Would someone please shed some light on this issue? Is the issue being addressed? If so, would someone kindly provide an expected time?

I want to start off by saying, the sensors on the FoFo are quite gimmicky. Do I believe they work? No way! FOREO didn’t even try to make the product seem like it actually “analyzes” your face... You give FOREOForYou all the information it needs before you ever even touch the pressure-activated sensors to your face. Besides this annoying fact, the face-wash portion of FOREOForYou works just as I believe it was intended to. It turns the device on and pauses in between sections. The reason I gave it three stars is because there isn’t anyway to adjust the length or strength of the vibration. It was too short of a time for my cheeks and I didn’t like that it pulsed more around my nose than it did on my forehead. I hope this is something they will add-in as they work out the kinks of FOREOForYou . Also, the warranty registration portion of FOREOForYou isn’t working for me... seems to have trouble understanding that my device is already connected. If I try to hold the power button for 3 seconds, it switches to the device page and gives me the option to “start” or “analyse.” Once I click back to the warranty tab, it tells me I need to connect my device.

I received the Fofo as a Christmas gift. I don’t have an obvious “skin type,” so I figured the Fofo would be neutral option and was intrigued by the sensor feature. So far, I’ve been impressed with the product itself and its ability to sense which parts of my face require more time and vibrations. Some reviewers have disliked the fact that some areas receive more or less time or vibrations - perhaps they believe their skin was misread - but the device is designed to recognize the different needs of your skin.

While I’m pleased with the Fofo itself, the FOREO app leaves much to be desired. To start, I find it incredibly annoying that FOREOForYou can not save my most recent skin profile to be accessed when my Fofo is not corrected. This gripe leads to my second complaint: the skin profile is incredibly vague. What is my skin score measured off of? What do I need to do to improve my skin score? I have no clue. I understand that FOREOForYou is in its early stages, but these seem to me like easy tweaks that can really make FOREOForYou something really innovative and helpful.

Hopefully the developers will take user feedback into account and give FOREOForYou a much needed update.

I’ve been using my foreo fofo for about 2months now - overall I like the feel of it & I do think it has significantly helped to soften my skin & my pores have gotten smaller :)

When I first started using my fofo I didn’t notice too much of a difference - however that being said a lot of us want to see instant results, which in most cases isn’t feasible. So for anyone out there skeptical, in my experience we have to be a little more patient, as annoying as it can be, & the results will follow.

My *only* complaint would be FOREOForYou for sure - at first (before the recent update) FOREOForYou was super simple, not much to it. Not the most intriguing app, however it worked. After the update I was excited to see improvements etc. But for the first few days after the new update, FOREOForYou would immediately crash every time I tried opening it :( Finally today, FOREOForYou stopped crashing - BUT then when I went on to connect my phone to my fofo, it said “Seems you haven’t added any FOREO devices.” My account however was still logged in, so I’m just not quite sure how my (once connected) fofo is no longer appearing in my devices .. just pretty disappointed, because now my skin history & routine info is gone & I’ll have to start from the beginning again.

~BUT~ other than FOREOForYou I really have no complaints with my foreo fofo, leaves my skin feeling softer than it has in a long time !!! :)))