Simpplr app not working? crashes or has problems?

Simpplr Status

Published by Simpplr Inc. on 2023-12-22

The Simpplr intranet platform helps businesses connect, align, and engage their
entire workforce across the enterprise. The Simpplr app will help you: - Find
and call experts with an employee directory that profiles coworkers’ skills
and domain expertise so you can always connect with the right person - Stay on
top of important company updates, strategy, news, and events so you’re always
‘in-the-know’ - Intellig.

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Common Simpplr Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Simpplr app on iOS and Android devices. Solve all Simpplr app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Simpplr iPhone Issues and Solutions

Simpplr iOS app crashes, not working, errors
Simpplr iOS app network issues
Simpplr on iOS has black/white screen

Simpplr Android App Issues and Solutions

Simpplr has errors/crashing/not working
Simpplr server network connectivity issues
Simpplr has black screen

Simpplr iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Simpplr app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Simpplr app crashes or not working on Iphone (iOS):

Close and restart the Simpplr app on iPhone
Update Simpplr app to the Latest Version for iOS
Uninstall and reinstall Simpplr iPhone app
Update your iPhone to the latest iOS version

Fix Simpplr on iPhone unable to connect to server/internet connection issues::

To resolve Simpplr network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Simpplr black/white screen (blank screen) on iPhone:

Follow the Simpplr iOS app troubleshooting guide Here →

Simpplr Android App Issues and Solutions

Fix Simpplr not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Simpplr app issues:

Force Stop the Simpplr App
1. On android, goto "Settings" » click Simpplr app. » click "Force Stop".

Update Simpplr to the latest version on PlayStore

Clear Simpplr App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Simpplr app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Simpplr.

Fix Simpplr unable to contact server/ Simpplr internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Simpplr » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Simpplr » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Simpplr on android.

Solve Simpplr black/white screens issue on Android:

Follow the Simpplr android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Simpplr Inc., developers of Simpplr.

100% Contact Match

Developer: Simpplr Inc.

E-Mail: [email protected]

Website: Visit Simpplr Website

About this app

And this app knows how to play nice in a cloud-based world: this app comes pre-integrated with Salesforce, Workday, Box, Google Drive, Office 365, SharePoint, Dropbox, Vimeo, YouTube, Vidyard and other major apps. Trusted by leading brands, including Workday, DocuSign, Eurostar, AAA, and Columbia University, this app customers are achieving measurable productivity gains, increased employee engagement, and higher employee retention. The this app intranet platform helps businesses connect, align, and engage their entire workforce across the enterprise. For intranet administrators, the this app Modern Intranet is never dependent on IT. We don’t disguise services as features. Anyone can administer it--not just techies. It can be deployed in days, not months. Plus, we’re adding new integrations and capabilities all the time.