WE PAY app not working? crashes or has problems?

WE PAY Status

Last Updated on 2024-05-30 by Crédit Immobilier et Hôtelier

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Common WE PAY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WE PAY app on iOS and Android devices. Solve all WE PAY app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WE PAY iPhone Issues and Solutions

WE PAY iOS app crashes, not working, errors
WE PAY iOS app network issues
WE PAY on iOS has black/white screen

WE PAY Android App Issues and Solutions

WE PAY has errors/crashing/not working
WE PAY server network connectivity issues
WE PAY has black screen

WE PAY iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WE PAY app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WE PAY app crashes or not working on Iphone (iOS):

Close and restart the WE PAY app on iPhone
Update WE PAY app to the Latest Version for iOS
Uninstall and reinstall WE PAY iPhone app
Update your iPhone to the latest iOS version

Fix WE PAY on iPhone unable to connect to server/internet connection issues::

To resolve WE PAY network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WE PAY black/white screen (blank screen) on iPhone:

Follow the WE PAY iOS app troubleshooting guide Here →

WE PAY Android App Issues and Solutions

Fix WE PAY not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WE PAY app issues:

Force Stop the WE PAY App
1. On android, goto "Settings" » click WE PAY app. » click "Force Stop".

Update WE PAY to the latest version on PlayStore

Clear WE PAY App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WE PAY app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WE PAY.

Fix WE PAY unable to contact server/ WE PAY internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WE PAY » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WE PAY » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WE PAY on android.

Solve WE PAY black/white screens issue on Android:

Follow the WE PAY android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Crédit Immobilier et Hôtelier, developers of WE PAY.

Verified email

Contact e-Mail: support@wepay.ma

About this app

Convient à la fois aux besoins personnels et professionnels. · L’image globale de vos finances qui vous suit. · Vérifiez rapidement vos comptes d’un simple effleurement. Sans engagement ni conditions de revenus, pilotez votre compte M-WALLET WE PAY en temps réel, depuis votre smartphone ou ordinateur. Une façon simple et sûre pour accéder à votre argent à tout moment et partout. Nous avons utilisé la dernière technologie de chiffrement pour vous garantir une protection à 100%. Détendez-vous, ne vous inquiétez pas pour votre argent ! Le M-WALLET WE PAY est interopérable est vous permet de recevoir de l’argent depuis des M-WALLET ouvertes auprès des confrères. Historique simple et convivial avec des icônes pour chaque type de transaction. Le M-WALLET WE PAY est le premier compte d’argent électronique opérationnel au Maroc GRATUIT et ouvert à tous. Plate-forme moderne et intuitive, conçue pour fournir des solutions pour les opérations financières quotidiennes. Les paramètres de sécurité individuels vous offrent la maîtrise totale de vos comptes. Téléchargez votre M-WALLET WE PAY mobile maintenant !