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Cannot register a new account, when selecting a region nothing shows up. Eventually it just opens up an account named “admin” but I need to set up an actual account. When I try to use a login with an account that I somehow managed to register about a week ago, the login doesn’t work (just spins the loading icon and then nothing happens, doesn’t tell me the password is incorrect), and when I try to reset the password an email never shows up. Please fix all of these bugs, I saw that the latest update was 2 weeks ago but clearly it doesn’t work. This is ridiculous for the amount of money we paid for the camera system.

This company would rather pay for fake reviews than actually upgrade their app. It works just well enough that it is manageable. I actually based my decision of what cameras I was going to buy off of the camera app reviews. This one had the best so I purchased it. Nope turns out the reviews are just fake and the geeni Walmart crappy cameras and app work better than this crap. They could’ve hired someone who speaks fluent English to review the text on the app to make sure things make sense, they didn’t. Just overall China laziness production. They do a good job of making it look a lot better than it is. Still not a bad system just misleading.

The old app worked perfect never a problem since the update that’s all I have is problems. Wish there was a phone number to talk to someone instead of email. It says I have motion notifications I click on them open the app and it want load anything at all. I will repost this since it seems like y’all took it down. This new app update is garbage doesn’t work any more like it should I love the notifications that way I don’t have to watch it 24/7 now I guess I need to. I have reached out to customer service and still can’t get it fixed wish they had a phone number instead of emailing where you never get a response