Seek Status
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problems reported in the last 24 hours
Summary of Seek Problems 😠👌🔥
- No way for users to back up their data.
- When you make an observation but the app can’t identify it, and then upload the photo to iNaturalist where it is later identified positively, you don’t get credit for that in either your observations or your challenges/achievements.
- Struggles with location services.
- Can’t reliably identify the human species with darker skin tones.
14 Reported Issues: 😵🆘🛟🚨📢
Error report says is not available on my device. iPhone 12s. I’ve been using it on this phone over a year?
The app no longer lists the badges or challenges that I had in progress.
New iPhone 15 pro, app opens but when I try to open the camera the app closes. Have updated phone, restarted phone, deleted and reinstalled app. So frustrated!
Camera not working with app.
I cannot access my photo library on iPhone. All that happens is a frozen white screen. Help please.
My image recognition was working well until this month:( It doesn't recognize the most common flowers, trees & plants anymore!
Camara no longer functions.
Screen greyed out and frozen. Why?
When using the camera with the seek app, my photos are blurry. I can take a better photo when not in the app, but then Seek can’t seem to open my photos. Very frustrated….it was perfect a few months ago.
I was doing my resume then saved it in my drive. I use my resume in seek yesterday I downloaded 2 to seek they arrived there but I couldn't open them to check it kept saying scanning for virus try back later I was trying to do that all night I don't what to do about it not happy
When I try to log in with iNaturalist on Seek, it says I can't because my account has been assigned to another user. I have signed in with iNaturalist in Seek on another device, so that may be the "other user" but I thought the purpose of signing in with iNaturalist was to sync the data.
My Seek app keeps freezing up. The screen turns dark and will not turn off. I can uninstall then reinstall but all the data is lost. The pictures remain in my photos but no names with them. Help!
Upgraded software to 15.4.1 on iPhone 13 Pro. At first Seek would not take a picture. After many tries it finally took the picture. When I took a new picture of the same plant and tried to replace the original picture with the new picture Seek kept the original one; tried this many times with no success. Then Seek locked up completely with the screen dim and will do anything.
I downloaded seek today and was using it to check plants, then my camera crashed and I cannot get it to work. I deleted the app, updated my phone, turned it on and off and my camera just has a black screen and won't work. Super bummed that this happened.
Have a Problem with Seek by iNaturalist? Report Issue
Common Seek Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Seek app on iOS and Android devices. Solve all Seek app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at iNaturalist, LLC, developers of Seek.
Some user data will be collected if you choose to sign in with an iNaturalist account, but you must be over 13 or have your parents permission to do so. this app will ask permission to turn on location services, but your location is obscured to respect your privacy while still allowing species suggestions from your general area. Drawing from millions of wildlife observations on iNaturalist, this app shows you lists of commonly recorded insects, birds, plants, amphibians, and more in your area. Your precise location is never stored in Seek or sent to iNaturalist unless you sign in to your iNaturalist account and submit your observations. This is a great app for families who want to spend more time exploring nature together, and for anyone who wants to learn more about the life all around them. this app does not require registration and does not collect any user data by default. Earn badges for seeing different types of plants, birds, fungi and more! Use the power of image recognition technology to identify the plants and animals all around you. Add different species to your observations and learn all about them in the process! Scan the environment with the this app Camera to identify organisms using the tree of life. The more observations you make, the more badges you’ll earn! Found a mushroom, flower, or bug, and not sure what it is? Open up the this app Camera to see if it knows! Our image recognition technology is based on observations submitted to iNaturalist. org and partner sites, and identified by the iNaturalist community. this app is created by the iNaturalist team. iNaturalist is a joint initiative of the California Academy of Sciences and the National Geographic Society. this app was originally created with support from HHMI Tangled Bank Studios and enhanced with support from Our Planet on Netflix and WWF.
