Civilisations AR app not working? crashes or has problems?

Civilisations AR Status

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Discover History's Treasures Putting history in your hand - the BBC's first
ever Augmented Reality app 'Civilisations AR' brings art and culture direct to
you from across the world. Discover the secrets of ancient Egypt, reveal
hidden layers beneath Renaissance masterpieces and learn more about the origins
of these cultural treasures and the people who made them.


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Common dislikes about Civilisations AR app

- Graphics not as clear as desired

- Tablet complains it doesn’t support the app

- Progress indicator doesn’t go away

- Nothing happens when tapping and holding

- Can’t access the content

- App has no refresh and is showing same artifacts for the past year



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Common Civilisations AR Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BBC Media Applications Technologies Limited, developers of Civilisations AR.


100% Contact Match

Developer: Media Applications Technologies for the BBC

E-Mail: [email protected]

Website: Visit Civilisations AR Website

68.42% Contact Match

Developer: Malesherbes Publications

E-Mail: [email protected]

Website: Visit Malesherbes Publications Website



About this app

Therefore an adult needs to be present to ensure that children are safe when using the Civilisations AR experience.  Treasures to be found include an ancient Egyptian mummy from the Torquay Museum, Rodin's The Kiss from the National Museum of Wales, iconic sculptures from Henry Moore and Barbara Hepworth and masterpieces by Tintoretto, Bellini and Turner.  Also, don't use the Civilisations AR experience if you have a medical condition that may affect you when using it or if you consumed anything that may affect your balance.  When you're using the Civilisations AR experience, please make sure that you are in a safe environment.  Discover the secrets of ancient Egypt, reveal hidden layers beneath Renaissance masterpieces and learn more about the origins of these cultural treasures and the people who made them.  Putting history in your hand - the BBC's first ever Augmented Reality app 'Civilisations AR' brings art and culture direct to you from across the world.  Bring realistic, to-scale artefacts from History into your own home using cutting edge Augmented Reality technology.  In any case, stop using the AR experience immediately if you feel nausea, dizziness or any disorientation.  This free AR App forms part of a major collaboration between the BBC, Nexus Studios and more than 30 museums from across the UK to mark the launch of the new landmark arts and culture series, Civilisations.  The Civilisations AR experience is for your personal, non-business use only.  Rub through the layers of history with Restore, bringing lustre to a Greek Corinthian helmet or colour to a faded Roman Cockerel statuette and find out what they looked like when new.  Please treat these cultural treasures with respect when enjoying and sharing this AR experience.  Children may start playing without taking time to think about relevant safety requirements and when they get excited they often forget to be aware of obstacles and hazards in their surroundings.  Use the X-Ray feature to discover history's secrets hidden within - see inside a sarcophagus or what lies beneath a painting.  Don't use the AR experience while walking or driving and be aware of your surroundings!  The AR experience uses online identifiers to provide the BBC with general statistics. 



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