Cylinder Health Reviews

Cylinder Health Reviews

Published by on 2025-03-03

🏷️ About: With Cylinder, better gut health is just the beginning. Cylinder is the virtual care platform for gut health that supports overall health, too.


       


Overall Customer Experience 😎


🤬 Negative experience
66.5%

😎 Positive experience
33.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 71 combined software reviews.



Read 20 Customer Service Reviews 😠💢

3.6 out of 5
Not user friendly

Tracking food is a pain in the bum,
It would be nice just to record what you eat when you want, instead of going to recommended lists to choose from and then taking you to servings and nutritional pages to fill out. It’s unnecessary to me and takes to long in my opinion.
I can’t even join challenges which again you need to record what you eat.
And recipes! I try to add a my own dish and you can’t list all the ingredients at one time in the same place but you have to list them individually, also when you list everything you will get a pop up of foods/recipes to choose from, for example when I try to add my homemade chicken & vegetable soup, I get all kinds of soups that I can possibly choose from like Mary’s chicken & bone broth soup. Who is Mary and why would I select that? I want to add my own Soup but you can’t advance to the next page without choosing something they have already listed.
It’s aggravating to say the least!

Can’t delete account

Well they give you a page to delete your acct. but you have to leave a comment as to why. The only problem is you can touch everywhere to try and minimize the keyboard to get to the delete button but you can’t minimize it. They also seem not to reply to support requests to delete the acct. which is what you’re supposed to do according to there TOS. Very disappointing.

Useless

After signing up through my employer and inputting my insurance info I see nothing but a spinning circle. Now I have a worthless app and will have to make sure my insurance company doesn’t receive a claim for services not rendered - very disappointed.

App unusable, continues to crash

App is basically unusable since it crashes every second I tried to open it. I can barely get through the onboarding screens since it can barely load and continues to crash.

Great benefit-horrible app

The benefit that is provide, the information, the thought behind the service is great. CylinderHealth however is horrible. It crashes doesn’t open has to be uninstalled and reinstalled. CylinderHealth is definitely needing major improvement and/or overhaul

Doesn’t allow me to sign in or register

This is something offered through my job and I’m not able to access it. I tried last year and I tried again this year and it still doesn’t work. Very disappointing.

App pages don’t fit

The pages on CylinderHealth don’t fit properly in my iPhone 14 Pro. The page & words are cut off on each side of CylinderHealth . Tried redownloading it, restarting my phone, deleted & reinstalled and has the same issue. I have my font set to large on my phone, but that should not be causing this issue with CylinderHealth .

App is unusable

I was excited about this benefit- but CylinderHealth doesn’t work. It doesn’t fit on the screen so I can submit text, it only opens 10% of the time- I’ve deleted and downloaded it 4 times. It’s the worst app I’ve ever used.

Unusable is an understatement

Everything about CylinderHealth is horrible. The information is so vague and repetitive and cluttered. I don’t think it’s humanly possible to read all of their information and even if you did it’s a lot of opinions and repeating themselves. Their gut biome test takes more than a month and is super vague. They want to video chat with you which is weird and annoying I can’t possibly trust that they wouldn’t be wasting my time entirely after using their app. Logging is hard and cumbersome. Their food log is not realistic. And looking at your overall data is impossible. Also don’t open any pop ups or you’ll have to force close CylinderHealth .

App is ridiculous to navigate and nothing works

Ever since the name change from GI Health to cylinder and the update nothing works. I have uninstalled CylinderHealth multiple times and still half to go thru CylinderHealth Store to access CylinderHealth and that only works half the time. And to try to access it from a computer forget it. So glad this was a free benefit from work and not something I paid for because this is ridiculous.

App is cluttered and food log is seriously lacking

I’m just starting with CylinderHealth and so far have found some helpful information regarding digestion, they ask you to log your food for at least 3 days. I already do daily food logging using the LoseIt app so I need to duplicate it in Cylinder. The food database they are using is sad, many food items not found, serving sizes are lacking, each food item gets a date and timestamp when entered, so if you are logging a meal after you ate it, you need to adjust time on every single entry. No ability to just group food under Breakfast, Lunch, Dinner, Snacks. No nutrition is displayed. Very time consuming entry and results are not useful. They really need a way to import data from more robust food apps.

Can’t pair GIMate

I have the GIMate, the personalized digestion monitor, and I can’t connect it to CylinderHealth . Every time I go to pair it, there is an error. With that being said, CylinderHealth , and program, is good overall.

Great App But

Great app but the green never shows up on my calendar in days where I’m symptom-free

Conversations Helpful

I have very pleased with how helpful my conversations with your staff have been . Thank you for sending me the pillow for my seatbelt after mastectomy. I will be using it next week.

Good for IBD

I have Crohn’s disease and using CylinderHealth helps me keep track of what I ate, my bowel moments and symptoms. I can finally start to see some patterns and potential food triggers. There are also good resources and recipes!

My one-stop shop for gut health

CylinderHealth allows me to track my food and symptoms and even work with a dietitian, which helped me find my food sensitivities. I love that I can learn more about my overall health and wellness too. There’s all sorts of articles on things from probiotics to healthy lifestyle choices. I also get most of my recipes from CylinderHealth!

An essential tool in improving my digestive condition

CylinderHealth has it all and has made a monumental difference in my GI condition. Through tracking my foods and symptoms on a regular basis I’ve been able to figure out my food triggers with the help and support of my Care Team. There are so many recipes in CylinderHealth which helped me find meals and snacks I like within the boundaries of the foods I can eat. I can’t say enough good things about GIThrive!!

Game changer

I’ve loved using CylinderHealth!! It’s a totally different approach to improving my health and helping me stay in remission with my gut issues than I’ve ever been instructed by any doctor before.

I feel like I’m working towards a sustainable way to keep my Crohn’s at bay, while doing it in a way that’s healthy and feels like something that’s not taking drastic actions.

My Cylinder health team keeps me accountable and I feel like I leave every session uncovering new secrets of how to live life better.

Not your typical benefit - it’s just about me

I was blown away by the personalization of this benefit. It comes with a health coach and dietician assigned to me. Not who’s available. They know what and how I eat and give me advice on specifically what I can do to feel better. I loved the gut test and just found out we can re-take the test 2 times a year to track how my gut is improving. I finally got rid of my bloating and have increased my energy and am sleeping through the night. Love it and am grateful out comply offers it.

The best digestive solution!!!

I cannot say enough good things about this company and the solution!! I’ve tried all the competitors and there is no comparison. This is hands down the best, whether you are diagnosed or undiagnosed with gut trouble!!



Is Cylinder Health Safe? 🙏

Yes. Cylinder Health is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 71 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for Cylinder Health Is 33.5/100.

Safety Analysis

59.2% of users say app is Safe 👍
59.2%

33.8% of users say app is Risky 🚨
33.8%

7.0% of users have Some Concerns ⚠️
7.0%


Is Cylinder Health Legit? 💯

Yes. Cylinder Health is legit, but not 100% legit to us. This conclusion was arrived at by running over 71 Cylinder Health User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cylinder Health Is 33.5/100..

🔏 Privacy & Data Safety

Cylinder Health collected the following data from you:

  • Data Not Collected:

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Features

Cylinder helps you manage your digestive health including heartburn, indigestion, gas, bloating, constipation, diarrhea, irregularity, side effects from weight loss medications (GLP-1), celiac disease, IBS, IBD, hemorrhoids, fatty liver disease, and more.

The program includes access to a dedicated Health Coach and a Registered Dietitian, a custom care plan tailored to your health needs, and tools like an at-home gut microbiome test.

With instant access to customized care for any gut health condition or question, we offer care for everything from slight discomfort to chronic conditions.

Our dedicated care teams approach your digestive health from every angle.

Cylinder is the virtual care platform for gut health that supports overall health, too.

  Contact Support
Developer:
Vivante Health, Inc.

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