Land Rover Remote Reviews

by Sheila J.J.

I purchased a brand new 2020 Land Rover Range Rover sport in one of the big sales benefits was bragging about the auto start being on an app instead of on your key remote. I have a home in northern Minnesota where it’s cold so I like to use the auto start to warm my vehicle and I have a home in southern Florida where I like to have it be able to be air-conditioned before getting in it so of course it was a big feature for me.
I was able to use LandRoverRemote to lock my vehicle and leave it running in Minnesota but when I came back LandRoverRemote would not work to open it.
I spent days dealing with roadside assistance and Land Rover and neither of them would pay for having to break apart at the side of my vehicle in order to get into it because I was in a rural area roadside assistance wouldn’t back it up and Land Rover wouldn’t stand behind their app that dysfunctiononed.
Now I’m back in Florida and have tried to start my vehicle with LandRoverRemote multiple times and it absolutely will not work and says their software is down and when I have made phone calls they apologize that LandRoverRemote has not been as successful as they had hoped. I will definitely not be buying another Land Rover because of this and will be going back to Porsche!!!

by DoubleRoverOwner

LandRoverRemote stinks, frankly. Expect WAY better given the level of these vehicles. Was told by my dealer to upload it as the “new & improved” version. NOT! About 90% of the time I try to remote-start my vehicle, it says things like it’s In Use (not); Doors Are Unlocked (not); Windows Are Down (not); Too Many Previous Attempts (zero), and other bizarre, wholly inaccurate things. It’s also supposed to specify the location of my vehicle, and it often says it’s somewhere other than parked at my home, while I’m looking at it, wait for it, parked at my home.

by TerribleMuy

Land Rover makes it difficult to contact their support. The website is deliberately engineered to frustrate. LandRoverRemote is really poorly engineered and they don’t bother to collect feedback, review error logs or make any type of iterative fixes. LandRoverRemote can go down for a week without Land Rover doing anything. LandRoverRemote will periodically falsely report that the vehicle is in low power mode which means you cannot auto start. In a nut shell it dies not function as advertised abs there are no fixes or avenue to communicate. This brand is full of hubris.

by Besch Bum

I’d give LandRoverRemote zero stars if I could. It automatically logs out every single time I close LandRoverRemote . Every Single time it asks if I want to use Face ID and every single time I say yes. Face ID hasn’t worked once. It takes at least 3 tries to get it to actually start my car, and that’s only if it works at all. With the amount of money JLR charges for their luxury level cars, you’d think they would pour some money into LandRoverRemote . I was hoping for an update that would fix the issues at some point, but it’s been almost a year and LandRoverRemote is still horrible.

by Nickname Taken34

The fact that after three years Land Rover requires a subscription to an app that works about 50% of the time is a stain on the Land Rover reputation. I live in a very cold climate and need to warm up my car. About half the time LandRoverRemote tells me my. Car is not secure, and therefore can’t start up. Currently it’s telling me I have a window open, which is not correct. Compared to very low cost cars that can start from the key chain, this is really not acceptable from what is considered a luxury brand. I own a defender and a discovery and they are great cars, but this situation is a source of constant frustration.

by Happee.dae_zee

This is the most useless app! It never works, I can’t even sign up for the subscription bc it says a vin isn’t set up under my email…even though it is. Even had someone at Land Rover help me set it up. So now I’m driving around in. $50k car that doesn’t even have a remote start. This company makes so much money and it blows my mind that they can’t afford to have a functioning app or have Key fobs that allow you to remote start. And it shows how much they really care about their customers given the low ratings and the thousands of customers that can’t use LandRoverRemote and they do NOTHING about it. Really considering trading my Velar in and going with a different make. Pathetic.

by RCFurlowGlobal

What is the problem? Why hasn’t LandRoverRemote been redesigned and brought up to speed with the caliber of Land Rover’s reputation? I purchased a luxury vehicle and LandRoverRemote that controls it is less than a Dollar Store’s quality. At least once after using LandRoverRemote , the computer system in my vehicle needed to go back to the dealer to be reprogrammed. I used LandRoverRemote to unlock the doors and wasn’t able to lock them afterwards - no matter what I did. That visit cost me a few hundred dollars. I just used LandRoverRemote - with a significant delay - to lock and unlock the doors. Each time it did not register accurately (it said the doors weren’t unlocked when they were and vice versa). This is a really poor experience. I think we deserve to have a properly working app, don’t you?

by Dan--9

Used across 3 different iPhone versions, all buggy, all said I still needed service or some error with my Velar even right after getting it back from annual services. Often says my car is unavailable so defeats point of remote start. Who even uses Native navigation and all the things they are trying to push? Use Apple or Google maps and actually have it work and be up to date. They want me to pay $300 for a mediocre at best, when it even works, subscription renewal? I thought the $98k I paid for the car would cover that. My friend’s $20k Nissan Rogue remote start works more consistently and has no annual fee. I could understand if it was staying ahead of the market but LR is lagging hard. If this is the company direction they lost my next car purchase for being penny wise but pound foolish.

by K.n.l

I’ve had my Range Rover Sport for 4 years and the remote start has consistently been terrible. I’d give it 0 stars if I could. It only works half the time, and even when it works, it takes forever to connect to the vehicle so you end up waiting a few minutes jus to find out whether it worked. And sometimes, it’ll say the remote start failed and I go outside to start my car manually and it’s running. Tried contacting Land Rover and they told me to update my vehicle. Except that my vehicle doesn’t have any updates and this issue isn’t new. They need to admit they know LandRoverRemote is terrible and they aren’t motivated to fix it because we’ve already paid for the car. Can’t emphasize enough how bad LandRoverRemote is. It’s the only bad thing I can say about my car, but I still won’t buy another one because it’s such a pain.

by Wegmans

Remote start just doesn’t work at all. It used to be reliable, but now always says “multiple issues, check vehicle status.” Vehicle status reports “no issues.” Really frustrating especially now that it is winter.

In addition, LandRoverRemote forces me to log in every time, manually, without faceID. This is annoying because it is tedious to type these details in every time, just to have remote start not work.

What’s the problem? Just hire an offshore developer to fix LandRoverRemote .

by Smoothpiano171

I recently purchased a 2017 Range Rover and LandRoverRemote has only worked once. When I contacted Land Rover, they indicated that they had issues with LandRoverRemote and were working with the developers to resolve. It’s unacceptable to purchase a luxury vehicle and be unable to access all of its features, including remote start (in the dead of winter). My daughter has a Volkswagen Jetta and her remote start works flawlessly. VERY DISAPPOINTED LAND ROVER!!!

by Walk_OFF_Hmr

Decent app as far as the layout and functionality goes. It’s been hit or miss for me if it’s going to work or not. I like the status page and the ability to start the engine (when it’s working) but I’m hoping the ability to global close the windows in my defender on LandRoverRemote would become available since I can’t do it from the actual FOB even tho the option is in the PIVI.

by Stormchaser7_Live

I love the ability to remote start and lock the car. It would be great if you could also turn on the heated seat and steering wheel remotely.

One issue with LandRoverRemote is that it logs you out any time there is an update. From a security standpoint, this makes sense but it would be nice if LandRoverRemote could store and auto fill the password with Apple password manager.

by Schleeny

I have a 2020 Evoque and wanted to use LandRoverRemote with my Apple Watch. This version did not work with the watch, but the older inControl App does work for the watch. The Orientation person set me up with this version and said the other was worthless - apparently he didn’t see my watch nor ask. And now I have both apps- inControl and Remote and not sure if I really need both. Sometimes the remote start doesn’t respond on the new app which is annoying in the FL summer.

by Ceribrus

I use LandRoverRemote almost daily for remote start and to check fuel, locks, etc. The remote starts works 95% of the time. If it didn’t start or if I’m having other problems with LandRoverRemote , I can assume it has to do with the bad cell service in my area. I do wish that I could control the heated seats/steering wheel and windows from within LandRoverRemote .

by Orange80

At least for my 2022 Discovery LandRoverRemote works pretty well. You have to wait a minute for it to update the car’s status sometimes and also change tabs back and forth to refresh, but at least it works and helps you find your car and make sure it’s locked too.

by G-83

I’ve been using the older Remote app for a while now and it not the most intuitive experience. The UI itself doesn’t really represent Land Rover very well. This new remote app is 1000 times better. I am so glad that Land Rover finally updated this! The new UI is so clean and represents the brands so well. From the graphics and intuitive design. The information on it is more precise and actually gives me the exact location of the vehicle. I’m really excited to start using it more often.

by Gregorian22

I didn’t trust this new app for the longest time, I always used the old one. I downloaded it and the interface is a ton better and it works a lot better than the old version. There’s nothing like starting your vehicle from another state or when it just snowed outside!

As long as you use it every other day there is no issue, I have noticed when the Rover is in “sleep mode” LandRoverRemote doesn’t work, but that makes total sense.

Thanks Land Rover!

by Dsbaker2

LandRoverRemote works flawlessly on my 2022 Defender.

It’s not the apps fault that your sales person or delivery specialist couldn’t trouble shoot this for you.

One thing you can do to make sure it works, is have the store set up the account. They will then send you an email to reset your password. Once you reset, then click sign in. If you create an account before hand it causes problems.

by Exo 19

Was skeptical after reading everyone's reviews after I bought my LR DS. After an annoying setup process and waiting for verification email, LandRoverRemote is great as a security device. I've had no issues with locking /unlocking /remote start/etc. and the Guardian alert system is awesome. Might amend review at later date if things take a turn but this was definitely not a 2.2 app (app store rating as of this review date).