LeadDesk Admin app not working? crashes or has problems?

LeadDesk Admin Status

Last Updated on 2021-03-23 by Bitodi Oy

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Common LeadDesk Admin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LeadDesk Admin app on iOS and Android devices. Solve all LeadDesk Admin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LeadDesk Admin iPhone Issues and Solutions

LeadDesk Admin iOS app crashes, not working, errors
LeadDesk Admin iOS app network issues
LeadDesk Admin on iOS has black/white screen

LeadDesk Admin Android App Issues and Solutions

LeadDesk Admin has errors/crashing/not working
LeadDesk Admin server network connectivity issues
LeadDesk Admin has black screen

LeadDesk Admin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LeadDesk Admin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LeadDesk Admin app crashes or not working on Iphone (iOS):

Close and restart the LeadDesk Admin app on iPhone
Update LeadDesk Admin app to the Latest Version for iOS
Uninstall and reinstall LeadDesk Admin iPhone app
Update your iPhone to the latest iOS version

Fix LeadDesk Admin on iPhone unable to connect to server/internet connection issues::

To resolve LeadDesk Admin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LeadDesk Admin black/white screen (blank screen) on iPhone:

Follow the LeadDesk Admin iOS app troubleshooting guide Here →

LeadDesk Admin Android App Issues and Solutions

Fix LeadDesk Admin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LeadDesk Admin app issues:

Force Stop the LeadDesk Admin App
1. On android, goto "Settings" » click LeadDesk Admin app. » click "Force Stop".

Update LeadDesk Admin to the latest version on PlayStore

Clear LeadDesk Admin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LeadDesk Admin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LeadDesk Admin.

Fix LeadDesk Admin unable to contact server/ LeadDesk Admin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LeadDesk Admin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LeadDesk Admin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LeadDesk Admin on android.

Solve LeadDesk Admin black/white screens issue on Android:

Follow the LeadDesk Admin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bitodi Oy, developers of LeadDesk Admin.

About this app

Access everything you love about LeadDesk, on your phone. For Admins on the go!