Poplin Status
Are you having issues? Select the issue you are having below and provide feedback to Poplin.
problems reported in the last 24 hours
Summary of Poplin Problems 😠👌🔥
- Clothes brought back unclean and sloppily folded
- Refused a refund
- Laundry not picked up at all
- Refused a refund for second time
- Selected date wouldn't have worked for travel schedule
- Received other people's belongings
10 Reported Issues: 😵🆘🛟🚨📢
It disappeared from my phone and I can't find it to reinstall...
Why won't the app stop freezing it won't even let me click help on the blank screen please fix it
Can’t get app to work. Been costumer for 2 years, this is horrible service. You guys can’t even tell me anything. NEW APP NOT WORKING. I HAVE TRIED EVERYTHING
Since yesterday it has not been working on laptop or iphone app. I go through the order process and then it says processing order and the wheel spins forever.
App will not let me order! It has been spinning for a day saying "placing order" .. Ive tried logging back in many times :(
I can't upload front and back photos of license
cant upload license front to back
I can't upload picture of license. Both back and from
App not working (iPhone) and emails won’t load from customer service either. Problem bc I have a pickup today and I can’t communicate with the Sudster coming to get the laundry.
I can't get the app to send me a verification code. It gets stuck circling as the code is being sent.
Have a Problem with Poplin: Got Laundry? Allow us.? Report Issue
Common Poplin Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Poplin app on iOS and Android devices. Solve all Poplin app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SudShare, Inc., developers of Poplin.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SudShare Website
Developer: SudShare, Inc.
We’ll pick up your clothes, wash, dry, fold, and deliver them clean and fresh next day (you’ll get updates on your order throughout the process). Absolutely! Your clothes are protected against damage or loss with our Garment Protection Program, which is included free with every order. Servicing over 300+ cities nationwide, SudShare is the largest and most reliable laundry service in the U. S. As part of the sharing economy, SudShare allows people to turn their washer/dryer into an income-producing asset that saves you from doing laundry. You give us your laundry, we give you more time. - Do I have to put my clothes out for pickup in laundry bags? No. It’s extremely rare, but in the event a garment is lost or damaged, you’re protected by our Garment Protection Plan. In order to use the platform, Sudsters are first vetted by SudShare. We’ll pick up your laundry, wash it, dry it, fold it, and return it to you the next day (for orders in by 3pm). After your order is accepted you’ll get a message with an approximate pickup time, usually within a couple hours of ordering. Keep in mind also that in the event a garment is lost or damaged, you’re protected by our Garment Protection Plan. We’re obsessed with laundry, care to every detail, and deliver nothing but perfection—clean, fresh, and folded to a T. If you have air-dry/gentle-wash clothes, put them in a separate bag and inside put a note that says “air-dry”. - What if I want certain items returned on a hanger instead of folded? No problem. Servicing over 300+ cities nationwide - Go to SudShare. com/locations to confirm we service your zip code. In addition, all Sudsters are rated after the completion of every job, and the reputation system in the platform results in poor Sudsters getting purged from the system and the best Sudsters getting the most work. If it’s not obvious, include a note in “Special Instructions” when you order. Why would you? That’s our job. You can put your clothes out for pickup in any bag you want—just make sure it’s closed at the top.
