Poplin app not working? crashes or has problems?

Poplin Status

Published by on 2023-11-16

Got Laundry? Just tap and it’ll be done—wash, dry, & fold, and delivered
next day. Cost is only $1/LB and pickup and delivery is free.


I have a problem with Poplin

Are you having issues? Select the issue you are having below and provide feedback to Poplin.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 10 Comments

By Robin Thorne   11 months ago


It disappeared from my phone and I can't find it to reinstall...

By Camone   1 year ago


Why won't the app stop freezing it won't even let me click help on the blank screen please fix it

By Leo   1 year ago


Can’t get app to work. Been costumer for 2 years, this is horrible service. You guys can’t even tell me anything. NEW APP NOT WORKING. I HAVE TRIED EVERYTHING

By Hans   1 year ago


Since yesterday it has not been working on laptop or iphone app. I go through the order process and then it says processing order and the wheel spins forever.

By Danielle Doyle   1 year ago


App will not let me order! It has been spinning for a day saying "placing order" .. Ive tried logging back in many times :(

By Mika Mihelich   1 year ago


I can't upload front and back photos of license

By joshua braasch   1 year ago


cant upload license front to back

By Carolyn Lloyd   1 year ago


I can't upload picture of license. Both back and from

By Aili Bresnahan   1 year ago


App not working (iPhone) and emails won’t load from customer service either. Problem bc I have a pickup today and I can’t communicate with the Sudster coming to get the laundry.

By Meleah Nelson   1 year ago


I can't get the app to send me a verification code. It gets stuck circling as the code is being sent.


Common dislikes about Poplin app

- Clothes brought back unclean and sloppily folded

- Refused a refund

- Laundry not picked up at all

- Refused a refund for second time

- Selected date wouldn't have worked for travel schedule

- Received other people's belongings



Have a Problem with Poplin: Got Laundry? Allow us.? Report Issue

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Common Poplin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Poplin app on iOS and Android devices. Solve all Poplin app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Poplin iPhone Issues and Solutions

  2. Poplin Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SudShare, Inc., developers of Poplin.


0% Contact Match

Developer: SudShare, Inc.

E-Mail: [email protected]

Website: Visit Poplin Website



About this app

We’ll pick up your clothes, wash, dry, fold, and deliver them clean and fresh next day (you’ll get updates on your order throughout the process). Absolutely!  Your clothes are protected against damage or loss with our Garment Protection Program, which is included free with every order.  Servicing over 300+ cities nationwide, SudShare is the largest and most reliable laundry service in the U. S.  As part of the sharing economy, SudShare allows people to turn their washer/dryer into an income-producing asset that saves you from doing laundry.  You give us your laundry, we give you more time. - Do I have to put my clothes out for pickup in laundry bags? No.  It’s extremely rare, but in the event a garment is lost or damaged, you’re protected by our Garment Protection Plan.  In order to use the platform, Sudsters are first vetted by SudShare.  We’ll pick up your laundry, wash it, dry it, fold it, and return it to you the next day (for orders in by 3pm).  After your order is accepted you’ll get a message with an approximate pickup time, usually within a couple hours of ordering.  Keep in mind also that in the event a garment is lost or damaged, you’re protected by our Garment Protection Plan.  We’re obsessed with laundry, care to every detail, and deliver nothing but perfection—clean, fresh, and folded to a T.  If you have air-dry/gentle-wash clothes, put them in a separate bag and inside put a note that says “air-dry”. - What if I want certain items returned on a hanger instead of folded? No problem.  Servicing over 300+ cities nationwide - Go to SudShare. com/locations to confirm we service your zip code.  In addition, all Sudsters are rated after the completion of every job, and the reputation system in the platform results in poor Sudsters getting purged from the system and the best Sudsters getting the most work.  If it’s not obvious, include a note in “Special Instructions” when you order. Why would you? That’s our job.  You can put your clothes out for pickup in any bag you want—just make sure it’s closed at the top. 



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