Contact kState Credit Union Support
Company Name: K-State FCU
About: .
kState Credit Union Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit kState Credit Union Website
Privacy Policy: https://www.kstatecu.com/About-Us/Privacy-Policy
Developer: K-State Credit Union
3 Most reported problems 😔💔
Unreliable
by Zr784gyP
App doesn't work 90% of the time (iphone 11 pro max) - mostly related to "itsme247" service being extremely unreliable. Goes down around 12am-10am every day or just doesn't load anything on the website or the app. This also seems to be synonymous with the debit card network going down, where around 2am-5am your debit card just won't work, even at the banks atms, which also go down daily about that time. I've never had this many problems with a "bank" before.
Frustrating to use
by Shayleenikole
Difficult and frustrating to use, logs you completely out any time you want to access a different feature such as mobile banking vs bill pay. Credit card management opens up a website instead of being integrated into the app. I love KSU FCU so much but please work on the UI for this app. 💜
Needs fix!!
by Grace00002
Will not let you view your balance ever!!! App constantly crashes. Terrible mobile banking app. Will be switching to a different bank asap.
Have a Problem with kState Credit Union? Report Issue
Why should I report an Issue with kState Credit Union?
- Pulling issues faced by users like you is a good way to draw attention of kState Credit Union to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a kState Credit Union customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using kState Credit Union.
