kState Credit Union Reviews

kStateCreditUnion is clunky. Not intuitive. Too many steps to login, find your account and FIND sign out. Please look at GPCU’s app. It’s much better.

Difficult and frustrating to use, logs you completely out any time you want to access a different feature such as mobile banking vs bill pay. Credit card management opens up a website instead of being integrated into kStateCreditUnion . I love KSU FCU so much but please work on the UI for kStateCreditUnion. 💜

Will not let you view your balance ever!!! App constantly crashes. Terrible mobile banking app. Will be switching to a different bank asap.

App doesn't work 90% of the time (iphone 11 pro max) - mostly related to "itsme247" service being extremely unreliable. Goes down around 12am-10am every day or just doesn't load anything on the website or kStateCreditUnion . This also seems to be synonymous with the debit card network going down, where around 2am-5am your debit card just won't work, even at the banks atms, which also go down daily about that time. I've never had this many problems with a "bank" before.

Love the new mobile app! So easy to maneuver around. Great job kstate cu!

Great updates! Easy to navigate and use.

Great updates! kStateCreditUnion is so user friendly!

Love this new format! Login is so much easier with Face recognition. Remote Deposit Capture is also so much quicker.

I love the look and feel of the new app! It’s easier than ever to use and makes managing your money simple. Logging in via Face ID is so convenient. I’m able to easily view my accounts, transfer money and deposit checks. I highly recommend having kStateCreditUnion if you’re a member.

Thanks for making significant improvements to kStateCreditUnion ! So much easier to use and modern interface!

This new app is very useful as wells as very fast to get money moved and view your account balances! kStateCreditUnion is also very user friendly and easy to get around it and not have to log in every time you want to go to another product within kStateCreditUnion !!! I highly recommend kStateCreditUnion

kStateCreditUnion runs so smoothly and allows easy access to your accounts!

kStateCreditUnion is very user friendly and is very easy to get through! Having remote deposit capture instilled in kStateCreditUnion is very nice as well! I would highly recommend kStateCreditUnion!

The new app is tremendous in improvement compared to the old one from a few years ago. Works well. Remote deposit is way better now.

I love this new updated app. It is very easy to use and has also been made so now I don’t have to type in a password for everything all the time. I love the new look too!

The updated mobile app is a lot more technologically integrated; for example, the remote deposit is a click of a button instead of a different login/multiple steps, and debit card controls are in kStateCreditUnion . Organizationally it’s very intuitive!

The new app is so much easier to navigate and has all the features in one place! Runs a lot smoother and I really enjoy it!