Parcoursup app not working? crashes or has problems?

Parcoursup Status

Last Updated on 2022-07-13 by Ministère de l'Education nationale, de l'Enseignement supérieur et la Recherche

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

40.0%

Not working

40.0%

Account

10.0%

Crashes

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Parcoursup Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Parcoursup app on iOS and Android devices. Solve all Parcoursup app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Parcoursup iPhone Issues and Solutions

Parcoursup iOS app crashes, not working, errors
Parcoursup iOS app network issues
Parcoursup on iOS has black/white screen

Parcoursup Android App Issues and Solutions

Parcoursup has errors/crashing/not working
Parcoursup server network connectivity issues
Parcoursup has black screen

Parcoursup iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Parcoursup app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Parcoursup app crashes or not working on Iphone (iOS):

Close and restart the Parcoursup app on iPhone
Update Parcoursup app to the Latest Version for iOS
Uninstall and reinstall Parcoursup iPhone app
Update your iPhone to the latest iOS version

Fix Parcoursup on iPhone unable to connect to server/internet connection issues::

To resolve Parcoursup network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Parcoursup black/white screen (blank screen) on iPhone:

Follow the Parcoursup iOS app troubleshooting guide Here →

Parcoursup Android App Issues and Solutions

Fix Parcoursup not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Parcoursup app issues:

Force Stop the Parcoursup App
1. On android, goto "Settings" » click Parcoursup app. » click "Force Stop".

Update Parcoursup to the latest version on PlayStore

Clear Parcoursup App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Parcoursup app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Parcoursup.

Fix Parcoursup unable to contact server/ Parcoursup internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Parcoursup » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Parcoursup » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Parcoursup on android.

Solve Parcoursup black/white screens issue on Android:

Follow the Parcoursup android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ministère de l'Education nationale, de l'Enseignement supérieur et la Recherche, developers of Parcoursup.

About this app

Restez connecté avec la procédure this app ! Une nouvelle version de l’application est disponible. Téléchargez-là dès maintenant ! Cette application vous alerte dès que vous recevez une proposition d’admission de la part d’un établissement de l’enseignement supérieur et vous permet de suivre l’évolution de votre dossier this app.