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by The Kid From Up

The camera: the camera is great, looks good at night and does a good job being a camera
The app: the app has major safety issues that others have described here. There are times where the app is frozen and there is no alert to the user. Babies are pretty motionless when they sleep so the only way to pick up on this is to check the time in the top corner. The audio also cuts out during this time so you can’t hear if your baby has been crying. A simple fix for this would be an alert on the app when it loses connection to the server.
Another major safety issue with the app is the big where you can’t rewind a few seconds back. When you try to set the playback to anywhere within the last like 4 or 5 minutes, the app just freezes and sets you back to the time you were on. This is a huge problem when something happens in the crib and you need to see it quick (maybe your baby bumped their head or something on the bars). In this scenario you have to rewind back 5 minutes and then wait 5 minutes for the video to play out to see what happened.
In summary: the camera works great but the app really doesn’t in major ways that could be a safety hazard. They spent more time developing the picture feature that I never use because I don’t really need 1000 pictures of my baby in her crib. I do need to know if she is crying or rolled over or see quickly if she bumped her head on the bars.
I would not recommend this camera just because of the app.

by Ashsudhxu

The app has its advantages but it’s also extremely unreliable and is missing some features I would really like to have. We purchased two of these monitors and installed them a week ago. The very first night one monitor did not work in the dark although all other features worked fine. We were able to reach out to support and got a very quick response...at first. After following up twice they have decided to switch out the camera for us. But I honestly don’t even think I want to keep these cameras. For the second day (today is now day three) in a row the live feed is NOT working properly as they apparently know and have a notice on the app but what is the point of this camera if I cannot view my children. I thought the boundary detection would be nice for my older child but this monitor would probably be best for newborns. I have many alerts turned off and on less sensitive and still receive an excessive amount of notifications...usually wrong (face covered, leaving boundary, etc) to the point I do not pay attention to them so they are pretty much useless as well. I also do not feel comfortable or confident in the background audio... I’ve only had them a week and Sadly I’m disappointed.

by FishArefriendzz

This is our second CuboAi, we got one of the first models when our daughter was born in 2020 and loved it. That one still works actually but has alot of issues if it loses power and can take forever to restart. With our son, we got the newest model as of 2023 that included the pad that shows you if they are breathing and the breathe rate. Loved it. But it’s been having issues, and as of yesterday I think it got bricked and now seems to be a $400 investment down the drain. Worked as of yesterday afternoon, and then stopped working completely. Won’t power up, and because it can’t connect to wifi, the pad is also useless. Oh and looks like there’s only a warranty for one year, so we are 6 months past it being covered so I doubt even if a firmware update bricked this that it would be replaced, so now I will have to replace it with something else. Will contact support and see if because we have been loyal customers there’s something they can do.. Otherwise I will not recommend this product again, and my baby due this September will not be using CuboAi.