Malwarebytes - Mobile Security Reviews

by HairyGorilla1

Based on the highly favorable reviews of this iPad version, and my use of the MacBook version, I downloaded Malwarebytes. After a week, it still displays only in the portrait mode, which is not compatible with my linked keyboard landscape usage, and I can’t get rid of the self-advertising pop ups for this app upgrades without upgrading. Tapping on the little gear wheel for options doesn’t yield any workarounds. I’ve lived without you for 4 successive iPads, and here we go to “delete”.........................Developer has responded that I should check in with their support team on (website URL). (A) It’d be nice if this weren’t made necessary in the design of your app, and (B) It’d also have been nice if this were on the drop down from the settings gear wheel on your app’s face page. Finish your product development and test its function before you put it out there.

by L@FH

MWB misses a Malicious safari extension containing malware. I received your response - I have already removed it myself, I don’t need to deal with your company ever again. I am a cyber security professional & an ethical one at that. In your response you blame Apple for not allowing you access to the full system. That means you intentionally provided false information when you sent a notification to enable system access.
Since I posted the review, a much more alarming issue came to my attention - and that is sad that you used to be a decent company & you are not anymore. As I said, I am a cyber security professional. I also help women who were affected by cyber crimes pro bono. And I just found out that you still tell people on your forum it’s “all in their head” or give bogus reasons when people, especially women, ask about somebody else knowing their info that they hadn’t shared - you actually just tell them it’s likely their passwords aren’t good enough etc - when you know fully well that stalker-ware/ spyware apps are being used & the kind of damage they do - yet you dismiss concerns putting people’s lives at risk. It’s unfathomable to me. I used to be a very loyal supporter of malware bytes & genuinely thought very highly of you & recommended you to everybody. I don’t know how you went from a trusted ethical company to what you are now. It’s very disappointing.

by USA36

I don't really know what Malwarebytes do. I guess nothing. First they don't use VPN protocol to scan for malicious web sites 24/7. Second they don't work with any other software except maybe for Safari and thats even questionable. (What happens to Microsoft Edge,Mozilla and Opera oh yea i know you don't have VPN protocol to scan sites regardless of browsers we use). I'm very surprised that company like this have most useless app in a store compared to many other apps. They should be leading industry not walking miles behind. Even for .99c Malwarebytes don't worth money. You have much better choices out there for your iPhone protection. Malwarebytes wont do it and is really bad. And i mean really really bad. Don't expect phone filtering to work because is not. All Malwarebytes do is scan you for .99c and they should be sued for that and i hope they will.

by Mike10plus

I purchased Malwarebytes based on the great experiences that I have had with the product on Personal Computers, I have used their software for over 12 years and on a pc it has always been reliable and trustworthy, unfortunately it is not the same with the phone spam app, it really does
Nothing other then block the numbers that you provided on your personal spam list, I tested by removing Malwarebytes for a week, and then another week with it on, I got the same spam calls on both situations, on my iPhone I just click on the number and then block contact , then I must proceed to copy and paste the number in Malwarebytes , to blacklist it in Malwarebytes so that other users can also stop getting spammed by that number, it feels that I am doing their job for them 😞 and the process is cumbersome. There are many better alternatives out their, I am forfeiting the extra 10 months I have of paid app and disabling autopay / auto renewal. Hopefully they can get their app to be functional someday.

by Memoryleak

Have been using for almost 2 years now and have to say it seems to do nothing at all. I still get 2-5 robo calls a day from off shore foreign callers looking for information. I also get unsolicited routine telemarketing calls from numbers I do not know. I never answer, and malware bytes, NEVER categorizes in a way that makes it clear what kind of call. I just listen to the occasional voice mail to see what it was. The txt protection is also useless, as I get 4-5 phishing attempts a day from banks, telco, insurance, etc, with badly encoded and obviously wrong shortened url’s that probably link to malware infested sites. I never click, but do submit them to malware bytes and you would think after submitting nearly 1000 of these over the last 2 years, something would improve. I guess machine learning and AI are not skills Malware employs in developing their tools for mobile ios services.

by Gummychews27

Purchased the annual plan for four phones last month. I enabled protection and activition for each phone. I noticed the call filtering seemed to not be working so I opened Malwarebytes and discovered that it was saying I needed to upgrade to premium.. AGAIN. What?! I clicked upgrade and saw the message "restore previous purchase." I then checked the rest of our phones and discovered similar issues. Deactivated web protection, deactivated call protection, deactivated premium purchase and having to "restore" my only 30 day old ANNUAL purchases. Randomly clicking around the screen will suddenly change the purchase message, I've since witnessed Malwarebytes keeps disabling itself or randomly deactivating certain features on each phone. 😑 Not very secure at all. I work in cyber security, I expected much better from this app.

by Ayyub_BX

For some reason I was using this before and it worked but now it doesn’t want to screen my texts.

It just says Activate when I’ve been on a premium for a year now. I set the setting to screen texts but still it says to activate.

Update ( Feb/9/20 ) so I contacted this app support and still no answer. I’ve been subscribed for a year and this is how I’m treated?! I sent an email and I was supposed to receive a response within 24 hrs it stated. It’s been a week. It doesn’t support text filtering for iOS 13.3.1

This Dev is a scammer they know Malwarebytes doesn’t function properly due to limitations from apple supposedly but yet they still sell it without informing that it doesn’t scan for anything and only blocks ads. I WANT ALL OF MONEY BACK! YOU DID NOT FULFILL YOUR PART OF WHAT WAS DESCRIBED ON YOUR AD! SNAKE!

Got a response to an irrelevant issue. The malware tech Manny says due to iOS restrictions this app cant tell if the filtering is on which is what the error message says instead of him telling me whats really wrong.

It was working a day before and now it’s not . I just want all of my money back! Had I known Malwarebytes has not been working correctly at all shows how apple and malware bytes try to sucker to consumer for money!

by Pyrotech1620

Update 8/10: Alright so used it for a few days for call blocking and have got 3 calls that it dedicated as spam calls. So was going to switch to block but was warned i wouldnt be notified. which is not bad but having some sort of dashboard showing the number of blocked calls and some details would be great. Would really help me want to keep Malwarebytes bc i know it blocked X number of spam calls. Otherwise might not think its working bc i dont get calls and is not worth keeping. Malwarebytes seems maybe its not yet polished and ready for prime time. As of now dont plan on keeping after the 30 day time period.

Update 8/5: developers responded and said they had an issue and its been resolved. It did fix the issue and call blocking has been activated. Now only time will tell how good the call blocking/detection is. Will update in 30 days.

Update 8/3: Read an article about Malwarebytes was amped to try it out. Only to be given an error message that it could not activate the call blocker. Sent email for help no response.

by LMcPH

I’m not sure if the reason it doesn’t work the greatest is because of the company I use for cellular service. I do know that some cell companies work better with some of the apps similar to Mr Number.
I know that some companies won’t work at all if you don’t use one of the big named companies like ATT.

I honestly don’t know why it should matter which cell company a person uses to stop bad people with bad phone numbers trying to do illegal things. I know that Consumer cellular uses the exact towers that ATT uses so you can get the calls. And yet, even that doesn’t matter.

What it does say is if you really want help to stop people calling you to scam and harass you that you need to pay more money to do that. But cell companies that are known to give discounts to senior citizens, who are direct targets to these bad people-that they have to decide if they want to save a dollar and be safer, or pay twice as much money with the big cell companies. ATT charged me almost four times more then Consumer cellular for using the same towers-so same coverage. And their customer service is fantastic.

So, just know that it will seem like once you sign up for Mr Number that you will start getting twice as many spam/spoofed/robo calls for the first few months. Then it slows down and gets better. But I do know that the service does NOT work the way Malwarebytes claims it will due to using Consumer cellular.

by Voxgm

So I hate to only give 2 stars but for now I feel like this only half way works. Iv been a 100% satisfied customer with this app company ever since I started using them on my computer. However I feel like this iOS release is lacking. First off I did upgrade to premium. As with every this app program I have no issue supporting them. But the call protection doesn’t seem to do anything. Everything is enabled but at 9am in the morning thats when the spoofing/robo calls start. And they ALWAYS get through. I immediately report it on the this app app and block the number on my device. The web protection and the ad blocker work fine. But unfortunately my main reason for buying this over ANY OTHER app out there is for the call protection. That and it’s this app whom I’ve always trusted/supported. But please fix this and also give me the option to block every number if it’s not in my contacts.

by Hlr0916

I've had the premium subscription for the last week. I compared the before and after call logs, and it hasn't done much to eliminate all the annoying telemarketing/robo-calls, MAYBE one call less per day. I haven't noticed much change in the web browsing, but I never did visit a lot of sites that could potentially be troublesome. I've checked the SMS junk messages tab to see if it was filtering out spam texts, and there was nothing there. So I can't determine what effect that's having yet. Thankfully, the company let's you have a 30 day trial period before charging a small $2/month fee. So I gave them an extra star because of that. I had high hopes of finally being rid of these GD telemarketers, but no. To quote every parent, ever: "I'm not angry; I'm just disappointed..."

by BlueWhiteBlack

So I was recommended Malwarebytes because it supposed to work well. I installed it and only the ad blocking is free the web protect and call blocking are premium features. It's cheap though so I went premium and one fingerprint later I was up and running, or so I thought. She asked me afterward if I had activated it. I said yes, already paid for it. She launch Malwarebytes on my phone and said no, you still have to activate. That's really annoying to have to turn on a feature that I specifically just paid for on an app whose sole purpose is to do just that. Especially since after I paid there was no prompt that says I have to go and activate the features. More annoying but granted could be an Apple restriction is the fact that clicking activate really is just a pop up telling how to go into settings to make the changes.

Ideally after you paid you should get a prompt that says "would you like to enable so and so..." Click yes and you're done. But again that could be a restriction Apple placed on the process.

One other thing, I now have to use Safari since it doesn't work with chrome which is my default browser. I think you should at least support the top 2-3 browsers instead of just Safari.

by ✌︎ Emma ☆

Ok so I downloaded Malwarebytes because I was getting random links texted to me from Hotmail emails and I was getting worried if my phone had a virus or something. I got this app and everything changed! I was never worried if I should open the link or if I knew the number. I love Malwarebytes because it can also block ads as well as separate your texts to a junk folder if needed. Very trustworthy and incredible app, a definitely recommended! Last thing, GET PREMIUM! It’s totally worth the few extra dollars, and you only have to pay it every year! All in all, wonderful app, thank you for it!

by Lady Of Colors

I notice it’s letting me know calls are scams or frauds, even possible spam. I still am getting odds calls. It doesn’t seem to stopped them from keep coming in. BUT, it does not let me hear or get the calls to come thru and have contact or communication. Also it lets me know this app has stop it from passing thru, and this call can be dangerous. Therefore I like the program. Thank you developers from helping to keep the crazy callers out and stopping others from taken control of my device and tapping in and listening in on my calls. Rating a 5 plus A.

by Wallyjack

Signed up for the annual subscription and went to activate web protection and ad blocking per their directions and button wouldn’t slide to enable either. Turned phone off and on and still wouldn’t slide. Canceled shortly thereafter as not doing what they claim. iPhone 8 Plus with latest update.
UPDATE: Ok, you people are the best like your product. Everything is working now and I’ll be signing up for premium service. I don’t remember how long I’ve used this app on my laptops/desktops, but it’s been the best ever without a doubt. That’s why I’m so glad that it’s finally available for iPhones.
UPDATE 2: I had a problem when I put the latest iOS update on phone. It was saying I had the free version which I knew I didn’t. Just as confusing was the next day it was back to the paid version which I knew I had. Some glitch
In the updating process I’m guessing. But, as always, this app is the best and working as expected.
Update 3: Malwarebytes has been the best antivirus app ever. On all my devices and works as I want it to for scanning on a schedule. It is a definite 5 star app worth the money.

by Romkins1953

I don’t typically write reviews but this program deserves an excellent review. I have been using this app for years, first as a freeware and then to premium version 5 or 6 years ago. First used on my home and (former) business desktops and laptops, and now on my iphone (iOS). Since using this app I’ve never had a problem with viruses, malware, unwanted adware, or other software problems. I did have some viruses come through on “friendly” email and that prompted me to switch from free to premium version. Again that was about 5-6 years ago. Since then, no more trouble online or off. I also have high praises for the staff at this app. They have been extremely responsive to any issues I’ve had (mostly concerning issues with loading key codes and billing errors on my part), and always courteous. I’ve used other malware software, both on business equipment and home equipment, over the years but none have been as outstanding in protecting my equipment as this app. I would give them 10 stars if I could. An added note: the free version is excellent but I recommend the premium version for full online protection. It’s worth the few bucks it cost per year.

by Hairryapple

After my computer started acting crazy and spending hours, literally with APPLE CAREon line then schlepping the computer to the Apple store, purging the computer and reloading everything, which too hours, only to continue with the same issues, I called back Apple Care and got a tech who knew what he was doing. He suspected malware and so did I. It took him 5 minutes to help me clean out the offending items, then suggested loading this app. I have it free on my IMac and pay for it on my IPad. No issues at all in over 1 year, at least. Highly recommended by everyone I know who understands and has had experience with the product.

by Assendahm

We’re legacy clients of this app, and we recently decided to add a couple new devices. Customer support (Connor) was very attentive & helpful. Later we attempted to add my iPhone to the “up to 6 devices) coverage. Had misplaced & forgotten my PW. The process of acknowledging “forgot password” was clear enough but we never got a verification # via email to initiate creation of a new pw. 5 or 6 tries yielded no emailed verification #. Finally found my original notes with my login & pw. Went back into the this app app on my iPhone and presto, that worked like it should. Advice. Don’t forget or misplace your login profiles.

by Scoot1412

My app never works correctly as far as the ease of simply reporting a scam number. I get a “ network error” every single time. At least it will finally mark it as a scammer nowadays. Reporting a number successfully from start-to-finish did happen properly once or twice only, so I know what it should look like. I have clicked to activate my call protection over & over, but every time I close Malwarebytes , it seems to unclick itself. The customer service person is not helpful at all. You go in complete circles. Then, the CS guy kept asking me if I was from a completely different country, which is irrelevant, as I speak / write my native language very well. Malwarebytes has some work to do.

by OSOMANOSO

I have been using the iPhone now for about a decade. I was starting to receive odd text messages and phone calls from all over, especially those dreaded rovo-calls. this app has virtually stopped them. I see the good and bad calls which are clearly labeled. Sometimes I see “fraud” calls and I just don’t bother answering those. There is a level of malware detection that can be used across all devices you have. This product works smoothly with the operating system and does not take long to scan, just under one minute. I do not feel any delay either. The efficiency of the phone does not seem to be impaired.

by LilBit A Sose

I purchased the one month cheap subscription and I find out Malwarebytes only works if you use safari. That’s nonsense as this works on all browsers I use with my Galaxy phone. :Update:
I forgot to also mention that all Malwarebytes does is block ads, so they say, and she web browsing in Safari only, as they said in their reply. It doesn’t scan for malware as it does on Androids or windows. I definitely feel like I’m gonna have a hard time trusting this dev after this one. I will definitely not be renewing my subscription and am canceling ASAP. Well done however guys, you got my money anyway. Stupid me!

I figured whatever I’ll just use this crap for a month since I already paid but now there is no easy way to cancel this subscription. Yea, Malwarebytes “is gonna be a no for me dog” !

by Musicprof62

I truly wish I could write a glowing review for Malwarebytes. I was an excellent potential customer, as I understand the ever increasing importance of online protection. I did a fair amount of surfing, and read several blogs, each of which provided excellent information and positive feedback about Malwarebytes .
I was excited to buy the full version, and reap the benefits of a well designed App, that delivered exactly what I sought. Additionally, I had downloaded the Mac desktop version, and had already run a thorough scan, which found nothing. No matter, I was buying this for future protection, and increased peace of mind.
Right before I paid, I thought I’d read through their privacy policy. What I read, I honestly found to be shocking, disheartening, and ironic. It appears that the developer shares everything with Google, and their “other marketing partners”. What? Wow. Not what I was expecting from this kind of app.
I’m not a programming professional, but to me that’s a fantastic example of “leaving the fox to guard the chicken house”. I deleted it from my devices immediately. Perhaps I am in error, but I encourage others to review the developer’s privacy policy for themselves.

by MythicalXFaze64

So I’ve used the windows version of this program and it’s my FAVORITE antivirus ever! But!!!! The issue is I’m kinda disappointed with the current IOS version of the program. I’m having an issue with it, (free version) I wanted the ad blocker the most out of the two free parts of the application. I went through and enabled the SMS filtering but Malwarebytes has not showed any indication that it has recognized I turned it on in settings. Then I tried the ad block and it’s greyed out in settings and won’t even give me a chance to turn it on. No clue why. And the only thing on my phone as a restriction is the “ adult website block” besides that I have not restrictions and limitations. Can you help?

by TARAldOVE

I have had a Trojan Horse Dark Web PC Virus Programplease send help there is a Trojan that exists inside of my brain with objects unknown they are watching me and assaulting me as we speak since 2005 Software transferred over the Internet into my iPhone for more than four years straight in a row and consecutively. I have a Zero Identity and appreciate services from malware bytes, AT&T, Adblockers, and Anti-Phishing Apple Store Applications that help protect me from Malware, Adware, Spyware, Email Phishing Scams & Spam Artists & Pop Ups that steal my Personal Information, Data, and Complete, Whole and Total Identity every day online for fourteen years and since a 1977. Thank you very much.