Company Name: Magnus Health
About: Magnus has those ideas and employs a novel approach to the advancement and rapid development of
valuable new discoveries in biomedicine
Headquarters: London, England, United Kingdom.
Listed below are our top recommendations on how to get in contact with Magnus Mobile v2. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Magnus Mobile v2. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Magnus Health
E-Mail: [email protected]
Website: 🌍 Visit Magnus Health Website
Privacy Policy: https://magnushealth.com/privacy-policy
Developer: Magnus Health
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Developer: Innersloth LLC
E-Mail: [email protected]
Website: 🌍 Visit Among Us Website
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Get Pricing Info for Magnus Life Scienceby Surgataz
This is what happens when a software development company offers crappy salaries - they get crappy developers who lack basic knowledge of software engineering and end up making a mess of the simplest applications. This is the most frustrating health check app I’ve ever run, and having three kids in three different schools I’ve seen several ways to manage students health and covid 19 checks, none as bad as this mobile disaster.
If I had to pick one issue to describe what’s wrong with this app, it would be the credential management. Passwords stop working sometimes. Then we have to ask the school’s health admin for a “reset” link, which is only valid for one hour. Click on it accidentally when you didn’t mean to and close the browser, then it’s gone, link can’t be reused. You change credentials, set up a new password - but guess what, this only changes the password for your mobile app; on the web login you still use the old password. Good god, what a mess, how do I convince the school to pick a different app?
by Nlsweet
My experience using this app created the most stressful first day of kindergarten a parent could possibly experience, thanks to a poor login experience, inconsistency from web to app and a poor password retrieval experience.
I had to just give up and show the faculty I couldn’t access the mobile app for some reason, after doing that I placed my phone on the side runners of my jeep to finish prepping my child for school. You can probably guess what happened next!
Raced to jump back in the car and get out of the way for others, oops, phone is still on the side runners, until it wasn’t (did I mention I use a wallet case?).
Instead of parent orientation, I spent the next 45 minutes circling the midtown Atlanta neighborhood for my phone, wallet, license. 😖 #anxiety
Your app is used buy busy parents in high stress carpools (those things are hectic). Biometrics is tablestakes, why could I login to the web view but not the app? Why couldn’t I do the health screening form in the web view? Btw that web view is definitely not mobile or even desktop friendly.
If you have no users your business will tank, think user first and foremost, the business will succeed.
by J0ji17
If you have an iPhone just throw the app away. You can’t edit fill or sign anything electronically—-which is THE whole point of paperless! The instructions literally state to Print, fill out, upload! Can we talk about the massive amount of typos on the actual Magnus platform itself??? And they want us to fork over our children’s medical records to them?? My mind is blown at how horrible this system is developed. It should not be on the market. Period. And before you try to respond and say “our customers have helpful articles on troubleshooting issues with the platform” just save it. I’ve read everything in your FAQs. The system is simply useless for paperless/mobile iOS usage. Fix it or get rid of the entire app.
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