FreeStyle LibreLink - US Reviews

FreeStyle LibreLink - US Reviews

Published by on 2021-03-22

The FreeStyle LibreLink app allows you to monitor your glucose with your iPhone.
[1] Check your glucose by holding your iPhone near your FreeStyle Libre Sensor.
The App is compatible with both 10-day and 14-day Sensors. You can use the App
to: * Check your glucose with a painless scan,...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

FreeStyle LibreLink - US Reviews

  • By

    Thank you!

    Update (August 16, 2019): I’ve been using the app consistently for a while. It’s great and functions as intended - so no complaints there. One feature I would request that you have is the option to add a widget in the area accessible from the lock screen (without unlocking the phone). Here’s the idea: give me an instant-check widget that I (or anyone else) can get to without unlocking my iPhone. They don’t need full access to the app, but it should be enough for them to just use the widget and take a quick reading to make sure I’m not in the red, basically to do an instant blood-sugar level check without seeing any other info (like trends or logbooks). The only info the widget needs to display is the current blood-sugar level at the time of scanning (and a RED indicator if it’s too high or too low)... For more info, the phone should need to be unlocked. ** Original review: I love this app. It’s not buggy at all, and actually feels like thought, time, and effort has been put into making it and polishing it out before release. So, thank you for not phoning it in. A few suggestions for the next version: Touch ID, Face ID, and/or passcode lock (at least the option to do so) would be nice. Also, since iPhones beyond the X models mostly use OLED panels (the XR being the exception), a “dark” theme is important, so please consider adding it as soon as possible. Not only does it not blind me in the dark, on some iPhone models, it may actually conserve battery life.

  • By


    I actually have been a type 1 diabetic since I was 7 years old, I am now 25 and work for a family practice that deals with a lot of type 2 and type 1 diabetics. I have showed a lot of patients this product after I tested it out myself, and the doctors I work for have written a lot prescriptions for this item and have actually had me come into the room with them and the patient to inform them and show them how this product works. The doctors I work for have told me to contact the company for more information on insurance coverage, drug rep information to report back to patients and even becoming either a sponsor or something involved in this company because I truly do believe this will make any diabetics life easier as it has made mine. I work for a very busy practice and am very forgetful, this monitor has made my life that much easier and my Hemoglobin A1C come down from 9.2 to 7.8 within 3 months (this glucose monitor has a reminder setting that will alarm you within 1-2 hours to retest your blood sugar once you apply that setting) I highly recommend this product and can honestly say it has made managing my type 1 diabetes’s more reasonable.

  • Best thing so far for glucose monitoring

    I have been type 1 for 10 years and have to say that this app allows me freedom in ways I have not seen anywhere else so far. Instead of manually poking my finger for a blood reading, the scanning is painless, easy and allows notes for food, insulin, etc.. I have two constructive criticisms. The 12 hours that I am without reading during scanning makes me anxious. As funny as it sounds, I have come to love seeing the entire readings as it brings a new level of insight to managing my BS. So if there is a way to start syncing a new sensor 12 hours prior to the existing one expiring to have no gap in readings that would be great. The second suggestion is that I would love to see an Apple Watch app that displayed the BS reading when scanning. I have never used a dexcom or other continuous BS monitor as all of those are considered medical devices and is a different insurance deductible and is way too costly to obtain. The freestyle libre reader is great for me because it is considered a pharmacy benefit and is actually cheaper than buying a month worth of test strips for manual checking. Keep it up and keep innovating!

  • By

    First Impression-Abbott arrogance

    My first impressions are below, here is an update. Abbott had the server back up on April 20 as promised. I have been using the app for about 20 days. It does the job but the inability to export a simple CSV file with history of readings is frustrating and is not technically challenging. Because of this I am going to stick to my “arrogance” comment in the title. I have bumped stars from 1 to 3. ====================== Original review follows ====================== I downloaded this app on Thursday April 27. Like others, I immediately saw “Error communicating with server” After uninstalling and reinstalling, restarting my phone and checking Abbot’s website, I called support. Support tech asked me a series of questions unrelated to the app. I kept asking if we could discuss the server connection issue. Turns out he was just gathering marketing info. Once he had everything he wanted, he said “The server is down and will not be up until Tuesday”. He seemed to already know this but did not have the courtesy to say so immediately. I now realize Abbott has known this for days but lacks the decency to save users the frustration of a useless interrogation or to post a notice on their site saying their server is down. Let’s see if it’s really back up on Tuesday, April 30 as the tech said it would be. With this kind of medical data, I am surprised that Abbott does not seem to invest in readily available server failover services.

  • By

    Very Inaccurate & Inconsistent

    I’m a type II diabetic recovering from open heart surgery. My docs want my glucose readings to be within a set “constant carbs” parameters which means a lot of finger sticking. We are trying the 10 day Freestyle Libra system and comparing the readings against my Ultra Onetouch glucose meter readings. The Freestyle Libra readings are so far removed from the Onetouch readings as to make it unusable for valid glucose measurements. Very disappointed in this system. I cannot make a direct correlation of the difference between the two systems. Sometimes the difference is 10 mg between the two and at other times the difference has been as much as 70 mg. The Freestyle system cannot seem to tell if my glucose is going up or down. It also cannot hold more that 8 hours of data which means I miss significant data at night. Nor can I set my upper or lower limits for glucose levels. The only “alarm” the it sends to my phone is when the 8 hours from last scan is up. I have had three significant hypo events that it did not acknowledge. The same with hyper events out of my target zone: no alarm. A scan is required to get any data whatsoever out of the system. This is an expensive system that most insurances won’t pay for. Being grossly inaccurate makes it pretty much worthless.

  • By

    Needs work

    Diabetic since 2003. This is the first time a continuous reader seemed worth wearing, but it still needs work. Sensor issues are one thing (8 hrs is too short for consistent nighttime coverage; inaccurate lows are misleading; 1 out of 4 sensors comes unstuck or stops working), but let’s talk about the app. Decent UI, though the graphs are problematic: you can’t compare consecutive 7-day periods, only the last 7 days/14 days etc. Averages are not useful if you can’t track over time. Also, it’s maddening that the axis changes with each graph - can’t easily compare one to another if the axis isn’t consistent! And it irritates me that I can’t export my data to CSV. Seems inappropriate that i can’t back up or examine my own data. Also, why isn’t there a customer service or support feature in the app? All they have is the user manual and such - no way to report issues with the app. Makes zero sense that I have to call during business hours if my app is malfunctioning. For example, my app keeps crashing at the moment whenever I try to sync my new sensor. If I reinstall the app I’ll lose my data!! Unacceptable.

  • By

    FreeStyle Libre Not connecting to server on IPhone 8

    Update: My app is working now, after trying for at least 5 hours. I did call the help line and I too was given the “server down” story. I don’t believe the server storyline. I believe the server is just fine. I believe there are too many users trying to long in/register at the same time, and after a predetermined period of time/tries, it times out. I must commend Abbott for this absolutely terrific system. I drive a lot, and testing my sugar levels while driving is dangerous. With the sensor and my iPhone, I worry no more. Way to go Abbott! * (one star) I just purchased two sensors. Unfortunately, the FreeStyle Libre App encounters an “Error communicating with server” immediately upon opening. It’s accompanied by a small rectangular box with the words “try again.” I tried reconnecting many many times to no avail. Therefore, the app gets one star. If there were a -0 star, I’d be more the happy to select it.

  • By

    Life simplified

    I was diagnosed as a type 1 diabetic at age 26. That was 35 years ago. I am an active elementary school teacher. I love to exercise and swim. Frequent testing in public, class, meetings, restaurants, social gatherings has always felt like a necessary evil. I love that I can “test” on the fly without missing a step in a busy life. I can also check as often as I like without budgeting strips. The sensor tells me not only where I am at the moment, but how long I’ve been there and which direction I’m heading. Huge for understanding the impact of glucose, insulin and activity on my body as everyone is unique. I love the mountain of information I can see at any moment and how easy it is to share with my doctor. The reader was just ok, awkward, not very responsive, hard to add/edit notes and who needs one more thing to carry? The app is SO much easier and who is ever more than inches from their phone? Love, love, love. Life changing.

  • By

    love it

    i have been a diabetic for about 5 years now and using this has made life so much easier. i had some troubles at first but have made adjustments so it has become a lot more reliable. at first i had trouble getting the sensor to stay in my arm so now i use a tagaderm and it stays just fine, you could pick it up at your local grocery store or ask your doctors office and they usually will give you some. compared to the dexcom i used the dexcom a couple years ago and it was my first CGM and i loved it. one thing i liked more about it was being able to just view it without having to scan and being able to view it in my “widgets” on my unlocked screen and it being compatible with an apple watch. i also liked that i was able to place it on my stomach instead of just my arm. what i like a lot more with the libre is that it is about the size of a quarter and being a young college student, it is a necessity. i also love the fact that it does not need to be calibrated with actual finger stick tests. the app i think the app is very navigable and allows me to check overall averages up to 90 days is very convenient when talking to my doctor. i don’t have any problems with the app. i am so thankful to be able to use this type of technology and any update with anything i said above would be appreciated but using as is, is relief enough to my everyday life.

  • By

    App does not play well with iOS 13.1.3–Please fix!!

    After updating to iOS 13.1.3 (on an iPhone 8), the app has a slight lag between scanning, showing the “Scan complete” message, and showing the result. Also, the app is crashing (and the only resolve I can find is to delete and reinstall) in the following scenario: - Let’s say your sensor is defective (bummer!) - If you apply a new sensor and scan, you get the expected message of ending the old sensor and starting the new one, and the prompt to tap No or Yes....Unfortunately, the app freezes, you can’t tap no or yes, and the app eventually crashes after a minute. Again, unfortunately, I can’t find a way around adding a new sensor before the old one expires. This is a scenario that happens if your sensor falls off prematurely or your sensor is returning crazy readings (both happened to me within 1 month). To top it off, your data is not saved! Please make the following fixes! 1) Fix the bug that causes the app to freeze and crash when adding a new sensor and stopping an old sensor 2) Enable us to update the app or delete the app and retain the data. We have logins! I love this app—It gives me so much insight into my levels and is SO convenient. But this experience has been extremely frustrating.

  • By

    This has added 5-10 years to my life

    I had always wanted a CGM since they were first developed and extremely expensive. I went from being a very responsible T1D to falling completely off, and almost dying multiple times. Health insurance played a major factor is this as well but my decision to take control again was the ultimate factor. Instead of pricking my finger once a month maybe, I now monitor my glucose levels hourly. I check after meals obsessively because I want to know exactly how by body reacts to what I consume. Believe it or not, I had no idea stress Sky rockets my glucose levels. I never would have known that before the Freestyle Libre. My only complaint is that I cannot get it to sync with my Apple iPhone 7+. It would make this device 1000x better for me if I could utilize this feature and I’m not sure what the issue is. Thank you for continuing to improve a life changing product. 🙏🏼

  • By

    Ready to take care of myself

    Even though my insurance doesn’t pay for it I decided to try the freestyle libre paying for it myself. Being a relatively new diabetic type two I despise having to stick a lancet to my fingers;some days I just skipped checking. With this application I find myself checking time and time again to see how different foods and activity affect the reading; being able to make notes of how I feel, exercise done, etc motivates me to follow a plan and take care of myself. Alerts for highs and lows are really important, hopefully by next version they are incorporated. It is too much to ask for a scale that communicates with the app but having some space to note it and follow progress would be nice. Also on the wishlist: scan with the Apple watch, sharing feature available in other countries, and free chocolate for life!

  • By

    Love the app, want more sharing options

    I love the app. It give me the ability to check quickly and get back to my business, but it doesn’t share the data to any other apps. I use two other apps to keep track of my overall health and glucose levels, the iOS Health app, and One Drop. I was using them before I got the Freestyle Libre, and I loved the experience and how simple it made sharing my data with my doctors, but the LibreLink, while I can share with my spouse and others close to me, that application doesn’t quite work for physicians. That’s why I like using the other apps. Isn’t it possible to allow LibreLink to write to Apple Health or share data with other apps like One Drop? If this feature were available, I’d say that the app would deserve more than five stars, but for now I can only give it four. Just more data sharing options please!

  • By

    Such a joke & rip off!

    Stuck the sensor on my arm, went to download the app & get the same error message everyone else is getting about the server being down. So I call cust service & they wanted to create an account for me. I don’t want that. I want to be able to use the app!! My pharmacy won’t have the reader until at least tomorrow so I figured no big deal, I’ll use the app AND save some money...looks like I will be forced to pay out of pocket for the reader because the app seems so unreliable!!! I find it hard to believe with all the money invested that they are STILL experiencing servers problems!!! I don’t believe for one second that the servers are down. It’s not like we are talking about some freaking photoshop app here. With the amount of money I have to pay EACH month for this I shouldn’t have a problem from the moment I try to use it. So now I have this thing on my arm & who knows when I can start getting my readings!!! Watch it will go to waste and then there goes more money I’ll have to shell out

  • By

    Love and hate

    Love the capability and the easy to read screens. I’d LOVE to see the average glucose converted to A1C on the reports. Just wish I could use this app all the time. I’ve been a customer for years, long before US approvals. And the Libre changed my life!!! Every country in the world except the US only waits 1 hour for a new sensor to warm up, and the sensors stay usable for 14 days allowing me to easily remember to apply a new sensor every other Sunday. Therefore I have to use my reader for 11 hours while this app blocks the ability to read a new sensor. I don’t keep or use finger sticks any more, haven’t for years. I sure hope nothing bad happens to anyone in the 12 hours you block readings. Then again days 11 -14 the app blocks readings, so again I am forced to use my reader. Being I sometimes travel allot, trying to keep in mind if I need to pack a new sensor for a trip is no fun when the day of the week it expires always changes - so I stay with the 14 day reader (as all sensors are the same globally - at least for now)

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Is FreeStyle LibreLink - US Safe?

Yes. FreeStyle LibreLink - US is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,280 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for FreeStyle LibreLink - US Is 21.6/100.

Is FreeStyle LibreLink - US Legit?

Yes. FreeStyle LibreLink - US is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,280 FreeStyle LibreLink - US User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FreeStyle LibreLink - US Is 21.6/100.

Is FreeStyle LibreLink - US not working?

FreeStyle LibreLink - US works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 1 Comments

By Jasmine Parker
Oct 08 2020

Getting diagnosed with diabetes was the worst thing that happened to me. I was looking for ways to effectively monitor my glucose level, and then I heard about Nightrider BluCon. It is an amazing device that helped me manage my diabetic issues by constantly sending my glucose values from my Libre sensors to the LinkBluCon app on my phone. The device also alarms me when my readings step out of the target zone, so I can make necessary changes in my lifestyle.

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  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FreeStyle LibreLink - US customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FreeStyle LibreLink - US.

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