Are you having issues? Select the issue you are having below and provide feedback to WIDEX TONELINK.
- The app doesn't work on some iPhone models with certain iOS versions, such as iPhone 6s with iOS 13.4.1.
- The app doesn't display information about the program, volume level, or mute status, which can be annoying for users.
Complete guide to troubleshoot WIDEX TONELINK app on iOS and Android devices. Solve all WIDEX TONELINK app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Widex A/S, developers of WIDEX TONELINK.
Just follow the steps, and please note that you might need to adjust your phone volume for WIDEXTONELINK to work. - WIDEXTONELINK is made for people with compatible WIDEX hearing aids fitted by a hearing care professional. - The sounds played by the phone may be audible by you and other people. The sound might be perceived as annoying by some people. - You can adjust the volume of these sounds by adjusting your phone volume to a level that is not annoyingly high and not too low for the hearing aids to pick up. - Do not use WIDEXTONELINK while the phone is directly by your or another person’s ears. - Do not use WIDEXTONELINK while connected to an external audio source. - WIDEXTONELINK is not tested on animals. You have to pair your hearing aids with your phone the first time you use WIDEXTONELINK . The TONELINK app uses your phone's speaker to transmit acoustic control signals for the hearing aids. No need to carry a separate remote control device or to touch your hearing aids. Transform your smartphone into a multi-parameter remote control of your hearing aids. Simply and discreetly adjust the key parameters of your hearing aid without the need of Bluetooth. Stop using WIDEXTONELINK if you notice any annoyed behavior from your pets when using it. WIDEX is continually listing more compatible devices. Please visit our website for the latest devices we support.