Contact Ninja Pro Connect Support
Company Name: SHARKNINJA OPERATING LLC
About: Achieve the perfect cook from the palm of your hand with the Ninja ProConnect™
app. Now you can enjoy the cookout while controlling your grill from just about
anywhere.
Ninja Pro Connect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SHARKNINJA OPERATING LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ninja Pro Connect Website
Privacy Policy: https://www.sharkninja.com/privacy-notice-iot/en
Developer: SharkNinja
Can I trust Ninja Pro Connect app?
Protect your data and wallet. We investigate the developer's website (Ninjakitchen.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
App will not open
by Ridiculous 2
When I first downloaded the app, it worked fine. After having issues logging in to my account on the Ninja website so that I could purchase accessories, etc. and getting help to fix that issue, I can no longer log in to the app. I have uninstalled and reinstalled the app. I get a message that the email/password combination is invalid. I tried to reset the password but it won’t send the email to reset it on the app. This grill was way too expensive not to work like it’s supposed to work.
Just trying to get you to purchase the newest model
by Bob2077
I purchased my grill about a year ago and went for the most upgraded model at the time, before the Bluetooth was added. This app requires you to connect to the Bluetooth grill before allowing you into the app. Since I don’t have this, I can’t access the cooking guides and info that would be nice even though I can’t connect the grill and phone together. Please allow us with older grills to access the information and cooking guides
Cannot Login to the App
by Boberocket
I am unable to login to the app with my existing Ninja login. I can login using a computer. I reset the password but am still unable to login.
I called the support desk and they put me hold before I finished explaining the problem. About a minute later they hung up.
I then chatted with the support center which gave me about 10 minutes of lip service and said for me to access the online help. The online help does not help resolve a login issue. So far the Woodfire Grill doesn’t do half of what I bought it for, mobile connection.
Not at all happy. I will give it 24 hours to remedy itself (the login) and if no joy then I may just have them send me a return shipping label. Grrr.
Have a Problem with Ninja Pro Connect? Report Issue
Why should I report an Issue with Ninja Pro Connect?
- Pulling issues faced by users like you is a good way to draw attention of Ninja Pro Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ninja Pro Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ninja Pro Connect.
