Openser app not working? crashes or has problems?

Openser Status

Last Updated on 2021-12-16 by Northware S.A de C.V.

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Common Openser Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Openser app on iOS and Android devices. Solve all Openser app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Openser iPhone Issues and Solutions

Openser iOS app crashes, not working, errors
Openser iOS app network issues
Openser on iOS has black/white screen

Openser Android App Issues and Solutions

Openser has errors/crashing/not working
Openser server network connectivity issues
Openser has black screen

Openser iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Openser app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Openser app crashes or not working on Iphone (iOS):

Close and restart the Openser app on iPhone
Update Openser app to the Latest Version for iOS
Uninstall and reinstall Openser iPhone app
Update your iPhone to the latest iOS version

Fix Openser on iPhone unable to connect to server/internet connection issues::

To resolve Openser network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Openser black/white screen (blank screen) on iPhone:

Follow the Openser iOS app troubleshooting guide Here →

Openser Android App Issues and Solutions

Fix Openser not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Openser app issues:

Force Stop the Openser App
1. On android, goto "Settings" » click Openser app. » click "Force Stop".

Update Openser to the latest version on PlayStore

Clear Openser App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Openser app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Openser.

Fix Openser unable to contact server/ Openser internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Openser » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Openser » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Openser on android.

Solve Openser black/white screens issue on Android:

Follow the Openser android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Northware S.A de C.V., developers of Openser.

About this app

this app proporciona la capacidad de gestionar solicitudes de servicio de una o varias mesas de ayuda desde su aplicación móvil, atiende de manera oportuna todos los servicios asignados y proporciona soluciones efectivas e inmediatas a tus clientes en donde quiera que te encuentres. Ofrece a tus clientes la oportunidad de solicitar servicio desde su portal para clientes, consultar su listado de solicitudes y estatus una manera clara y sencilla. Reduce tus tiempos de respuesta y solución a los servicios por medio de los indicadores y alertas de tus tickets. • Instalación previa de this app Service Management.