My Health Net CA app not working? crashes or has problems?

My Health Net CA Status

Published by Centene Corporation on 2024-01-01

My Health Net CA is the mobile app for Californians with Health Net individual
and family plan health coverage. Access your member account on the go with
features that let you: • View your ID card, and show it when you get
care • Look up your doctor’s contact information • Pay your
premium Experience the ease and power of going mobile with My Health Net CA.

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Common My Health Net CA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Health Net CA app on iOS and Android devices. Solve all My Health Net CA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Health Net CA iPhone Issues and Solutions

My Health Net CA iOS app crashes, not working, errors
My Health Net CA iOS app network issues
My Health Net CA on iOS has black/white screen

My Health Net CA Android App Issues and Solutions

My Health Net CA has errors/crashing/not working
My Health Net CA server network connectivity issues
My Health Net CA has black screen

My Health Net CA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Health Net CA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Health Net CA app crashes or not working on Iphone (iOS):

Close and restart the My Health Net CA app on iPhone
Update My Health Net CA app to the Latest Version for iOS
Uninstall and reinstall My Health Net CA iPhone app
Update your iPhone to the latest iOS version

Fix My Health Net CA on iPhone unable to connect to server/internet connection issues::

To resolve My Health Net CA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Health Net CA black/white screen (blank screen) on iPhone:

Follow the My Health Net CA iOS app troubleshooting guide Here →

My Health Net CA Android App Issues and Solutions

Fix My Health Net CA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Health Net CA app issues:

Force Stop the My Health Net CA App
1. On android, goto "Settings" » click My Health Net CA app. » click "Force Stop".

Update My Health Net CA to the latest version on PlayStore

Clear My Health Net CA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Health Net CA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Health Net CA.

Fix My Health Net CA unable to contact server/ My Health Net CA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Health Net CA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Health Net CA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Health Net CA on android.

Solve My Health Net CA black/white screens issue on Android:

Follow the My Health Net CA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Centene Corporation, developers of My Health Net CA.

100% Contact Match

Developer: Centene Web & Mobile

E-Mail: [email protected]

Website: Visit My Health Net CA Website

76.92% Contact Match

Developer: Health Net, Inc

E-Mail: [email protected]

Website: Visit Health Net, Inc Website

About this app

My Health Net CA is the mobile app for Californians with Health Net individual and family plan health coverage. Experience the ease and power of going mobile with My Health Net CA. For a more benefits information, go to your account at this app. com.