JYouPro Status

I accidently deleted the JYouPro App and lost all my data from the past two months starting in Apr 2023. How do I recover my steps/kcals/distance and duration? Thx.

Will not connect to phone ,time is wrong by 90 minutes unable to change,very poor instructions minute print virtually unreadable,very poor quality.now i know name of product lots of people have the same problem.!!?

Will not connect to phone ,time is wrong by 90 minutes unable to change,very poor instructions minute print virtually unreadable,very poor quality.now i know name of product lots of people have the same problem.!!?

I have provided sms access to the smart watch, but messages don't show on the phone.

The device don't open on the phone to go to other settings

My jyoupro watch is showing the wrong time

This won’t show txt messages or answer calls on IPhone SE

Had a system update 3 days ago, after the update the screen went black and I have been able to get it working again. I have only had the watch 2 weeks.

HI my JYoupro started to act up today. I put it on to charge and then it won register the right time and the watch keeps trying to reset every 90 seconds. No clue what to do

Had problem connecting watch to the app. Time on watch wrong. I tried deleting app. No cannot reinstall jyoupro on Google store. Message says something went wrong.

My watch ran out of batteries and shut off. When I charged and restarted it, it doesn't have the right time and when I try to go on the app to try to fix it it won't connect to the watch and now my watch is just stuck on searching mode

My watch seems to be set up but it doesn’t set the correct time and the calendar for date goes from1970 to 2001

The weather part of the app is not accurate. It is off by as much as 20°.

My device randomly will stop being able to control pausing and skipping songs under the music tab. Most of the time I can quickly get it to work again by either closing and restarting Spotify or disconnecting and reconnecting the watch from the app. Is there something specific I'm missing in settings or that I'm doing that is causing this?

My device disconnects frequently. Sometimes it connects again on its own, I do not understand how. When it does not I try to do as instructed but the screen, where you connect the device in the first place does not show, unless I delete the app and download it again. Today I did this but it is impossibel to reconnect. My device does not show, I have tried and tried. It does not work.

My jyoupro just stop working in the middle of the day won't turn on won't charge just relieved it at Christmas and it hasn't been a month and it stop working.tried different plug and even asked s friend to borrow theirs.left it on charge for 30 minute and nothing....not a very good thing here

My JYouPro watch is not letting me register to have an account. I put an 9 digit password and it won’t let me register. Is there something wrong?

I have a Samsung M23 phone. I woke up one day last week and the synchronisation wheel on the app did not appear. Also, HR, BP and Temp features have disappeared from the app. The device update 'wheel' just keeps turning. Strangely, on my old Samsung J6 phone everything still works. However, I only use that at home as there is no longer a SIM card in it. Is there an incompatibility problem with newer phones?

It's not letting me bind my watch to my phone

My watch wont synchronize with my phone. Tried reinstalling app and was unsuccessful in resolving the problem. When i go to the settings on the watch it is stuck on searching for device.

Watch keep crashing. Screen only stays on for 20 seconds before going off and then wont activate for a few minutes. Unable to do a reset or update. Very faulty

Watch won't charge went to sleep with watch on woke up to no power and watch won't charge. There's no instruction for troubleshooting or how to fix this issue just received the watch on Saturday.

Hey there. I try sync the time on my watch with my phone but that is not working. Also when I measure my heart rate or blood pressure the screen doesn't stay on to measure it on my watch and I try measure it from my phone and that just keeps going and going and it doesn't show a result after a set time, you just keep waiting and then see no results.

My daughters watch won’t sync past 35%. I’ve tried unsyncing and deleting and reinstalling app. Please advise.

How do create an account?

Won’t stay on after charging till full , won’t stay on

My watch won’t hold the charge , charged till full but won’t stay on when off the xharger

Ever since the time change Sunday November 6th 2022, my watch will not go to correct time and won't add my steps or anything else to my phone at all. I Uninstalled and reinstalled the app and reset tye watch and still nothing

My watch is connected to my iphone through Bluetooth. But when I go into the app and click the scan device it says that my Bluetooth is not turned on & that it needs to be turned on but it IS ON? So I can't connect the app to my watch. the time and all that on my watch isn't correct.

As of today the watch will not charge, please advise. We have tried all day but charge signal is not receives.