Contact Ford Alexa Support
Published by Ford Motor Co. About: Bring Ford+Alexa with You on the Road: Access to Alexa in your Ford is now as
easy as connecting your phone, starting the Ford+Alexa app and speaking to
Alexa. Even with road noise, Alexa listens and provides you with the same
information and access to Skills and features as you can get with an Echo in
your home.
How to Contact Ford Alexa Customer Service/Support
Listed below are our top recommendations on how to get in contact with Ford+Alexa. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ford+Alexa. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Ford Motor Co.
E-Mail: [email protected]
Website: Visit Ford Alexa Website
55.56% Contact Match
Developer: Ford Motor Co.
E-Mail: [email protected]
Website: Visit Ford Motor Co. Website
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Social Support and Contacts
Ford Motor Co Capital Trust on Facebook!
Ford Motor Co Capital Trust on Twitter!
Ford Motor Co Capital Trust on LinkedIn!
Reported Issues: 3 Comments
By BPSKIBUM
Not good at all
3 main issues that are pretty big. (1) when I launch the app and ask for weather, it gives me weather for a city that’s 150 miles from me. I’ve cycled my phone, app, etc. and keeps giving me weather for the same, wrong, location. (2) the app should just work in the background and hear the wake up word. Mine does not. I need to click the app icon on the SYNC screen in order for Alexa to hear my voice prompt. That doesn’t seem very safe.... (3) when I ask Alexa to “find coffee”, I get the screen that prompts me to enable location services. They ARE enabled, and have been since I activated the app. This app is a waste of time.
By wormzilla4u
Wake word doesn’t work
Supposedly Alexa is supposed to be built in to these new trucks but yet everything says it must be connected to your phone and your phone microphone… Either way, you can’t just say Alexa and have her respond through your truck. I have tried every setting and combination of settings and linked everything that could be linked and then deleted and reinstalled… And I cannot find a single bit of information on the Internet about the issue.
By App L Ishus
What is the point?
In order to use this app, I had to disable Apple CarPlay. The Alexa app does not integrate with navigation, and displays very little information on my trucks screen. It feels like it has about 20% of the functionality of Apple CarPlay. I have no idea why this is supposed to be an improvement. Just use Google play or Apple CarPlay since your device already has that, and you will get much better functionality. If zero stars were an option, I would select that.
Have a Problem with Ford+Alexa? Report Issue
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Why should I report an Issue with Ford+Alexa?
- Pulling issues faced by users like you is a good way to draw attention of Ford+Alexa to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ford+Alexa customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ford+Alexa.
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