Contact Da Fit

Contact Da Fit Support


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Da Fit Customer Service 👿🤬😡😠💢😤

Da Fit Contact Information

Listed below are our top recommendations on how to get in contact with Da Fit. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Da Fit. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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E-Mail: [email protected]

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Developer: MO YOUNG LTD


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Read 103 Customer Service Reviews 😭😔💔

4.6 out of 5
Wayne Johnson
2024-11-10

Not impressed with the watch, incorrect blood pressure measurement, sometimes would count steps other days didn't. Then the watch burned my arm and then quit working.

David Mejias
2024-11-08

the abdominal primary fitness programmed is not running correctly it freezing up

Susan Schafer
2024-11-05

One of the watches will not take charge, I took out a 3-year warranty on them. Would you please check and see if we can get it fixed? Up until this time it has been a great watch. Thank you for your kind Phone number is 727 789 0343'[.

David Mejias
2024-11-03

on the fitness programmed the abdominal primary the video freezes

Shooman
2024-11-02

One of my ear buds has come apart. What is the procedure to get a replacement, please

Margaret Walsh
2024-10-26

The watch zapped me and burnt my arm where the green lights are situated and now there is only 3 green lights and not 4. Also the watch is not working. Has the watch shorted out? It is only, approximately, 3 months old. If this is the case how don I go about getting it replaced?

Keith.Morse.
2024-09-06

I'll start with the following details to establish my legitimacy. I have had my watch with the following details for sometime, on the bluetooth and app ZL02D{F8-EA-OD-2F-07-32}, up until now it has worked perfectly,unfortunately when I've gone to charge the battery there appears to be serious issue! I've attached the charging cable to the watch as usual and all that is happening is an intermittent flash on the screen showing "CHARGING". Obviously it is not charging because when I press the activating button on the side of the watch nothing happensat all! I would appreciate your assistance in rectifying this problem and if that means a replacement watch I would be extremely grateful. Kindest Regards Keith.Morse.

Klevis
2024-07-30

my watch doesn’t stay on it directly goes off wat’s the problem ?

Thomas Longwell
2024-07-28

My DaFit H80 will not take a charge

Brandon Jones
2024-07-27

My smart watch screen is not coming on but it's connected to my phone and I'm can still receive calls and hear the watch ring but can't see nothing what can I do and what are some options

Kit Kennedy
2024-06-13

how do i stop my k56 pro answering phone

Peg Harshaw
2024-06-12

I purchased the watch one week ago. It installed and worked correctly until it stopped because the battery was empty. when I tried to restart only parts would start up again. I deleted everything and tried to reload the watch and now it won't reconnect. Do I need a new watch?

Don C Chopchinski
2024-06-07

Change cetigrade to f

Volodymyr
2024-05-09

Hi guys, my DaFit is connected to Strava, but but Strava cannot read the data, I mean that all activities are not added to the Strava. Before that, there was a problem that Dafit could not connect to Strava at all, but Strava , on its part, fixed it. I wrote to them that the data is not synchronized, so they said to contact you.

Bonnie Farrell
2024-04-12

Sleep track not working correctly. What to do. Watch is only a month old

Kim Cruz
2024-03-25

Need help or must return I can’t get it to work right!

Sharon McArthur
2024-03-07

I bought this watch a week ago and when I first Set it up, I could receive texts and phone calls. However the next day those quit coming through on my phone. All the settings are properly set. Should I return the phone and buy a new one? Should I uninstall the app? And reintall it?

Phil Josenhans
2024-03-06

My 6 month old da fit watch stopped counting steps. I have restarted it, didn't help

Juston Darrell Edwards
2024-03-06

How do I get my smart watch to turn on it went dead and it will not turn back on I've tried recharging it on several occasions

Imola
2024-03-04

I cannot connect my watch to my iPhone. It worked before and one day it got disconnected. I have tried all the tricks. Deleted app and uploaded it again. Same with Bluetooth. Doesn’t work! :((

Eric Thomas
2024-02-15

dear customer service I've had my fit watch for approx 9 months and I have just developed a rash on my left wrist my watch arm. can you supply a natural material strap for my very good watch. Eric Thomas

Kirill Terebin
2024-01-19

Why there is no possibility to erase unnecessary watch facies I didn't like? Why there is only one watch face I can download from gallery and one I can create from my pictures? I want to customise my watch by my priorities!

Bishop
2023-11-07

Hello, I'm trying to add a 2nd Smart Watch to the {Da Fit} app, but I'm unable to get it connected. My cell is made by Samsung S20+ 5G, I have another Smart Watch on the app, and has been over 2 years. Trying to get my Sport Smart Watch * K22 installed with the app {Da Fit}. Pleas assistant. Thank you Bishop

Vignesh
2023-11-05

The watch app don't have a DIY analog clock on the app please in other abdate did you can include that future in your app please

Matt Heikes
2023-10-01

I purchased two of them. One for work and one for good. They both quit working within a week of each other. Appear to charge but don’t last but 10 minutes. What can be done?

Oluchi Mellor
2023-09-14

Hi how do return the Smart Bracelet Y20 watch as suddenly stopped working or connecting to charge!!! I only got this watch for my birthday and went for the expensive one as felt it will last than other watches!!! Kindly help I bought from Warrington England, kindly get back asap as i need the watch for health and for work, thanks

Benny Baetens
2023-08-29

hi i am the owner of af smartwatch velis 2, is there any possibility of putting a notification for e-mail in the list of notifications in maybe an update

Peter Masson
2023-08-24

I was putting on my backpack and the pin on the wristband came out and my watch dropped on the ground. When i picked it up the glass was shattered and now i cannot swipe to use any functions.

Ian Postlethwaite
2023-08-07

Please advise where I can get a replacement charger for my Da fit smartwatch

Stephen Fugowski
2023-07-17

I am having the same problem as another customer: the systolic blood pressure rate is always 140. With all the negative reviews I have read, how is this company still in business? I have not seen one response by the manufacturer. It seems there should be a class-action lawsuit against the company.

Robert Resendez
2023-07-14

My watch da fit k55 quit working again. i love the watch it just doesnt last long. Its my second watch. i brought the warranty for it.

Carol Laupp
2023-07-13

My Da Fit does not charge any more.

Ken LLOYD
2023-07-11

will not charge

Michael Boucher
2023-07-04

Hello, I love the watch, but have one problem. The blood pressure always has 140 SBP. The DBP is fine. MOY-GRZ5-2.3.5 Device ID: FA:6A:49:48:OD:30 Rival Smart Watch - Order Confirmation #14154204 Is there a fix for this issue? Thank you,

Elizabeth Putnam
2023-05-08

My watch will not display messages.. Please advise

N Sridharan
2023-05-06

The glass on the top of my da fit watch come out. Where is the service centre in chennai. Please give their contact mobile no and address Thanks N Sridharan

Jeff
2023-04-16

SCAM! BEWARE!!! Do not patronize!

Scott
2023-03-17

App sucks. Already had to return one watch because the app sucks. Now I have a second new watch and the app sucks. Won't show the correct city on my watch. I've done all of your "troubleshooting" and it still doesn't work. The app sucks. WHAT IS THE FIX PLEASE.

Kimberly Ooten
2023-03-15

I have had my da fit watch since December and it has just stopped working. It won't come on or charge. Very disappointed. Anyone know a way to fix this?

Joann Jungermann
2023-03-02

My watch has stopped connecting to the APP. It is now useless to me. What is your solution? From what I read many more people are dissatisfied with this watch and APP.

Veronica R
2023-02-08

The watch works pretty well for me, but is it possible to delete certain information? I want to delete the inaccurate information.

Rick
2023-01-22

This app does not support weather. My watch does but not this app. WHY?

Alan D Cohen
2022-12-29

I have a Hystorm T99 Pro linked to the Da Fit app version 2.0.0. I have it set to beep/vibrate when my phone Galaxy S7 gets email, message or phone call = very good! However it does NOT beep/vibrate when I set alarm or drink water reminder. How do I turn that on? Thanks. --Alan

John Megal
2022-12-25

I'm not sure if it's possible to reply to messages on the watch but if it is then it won't allow me to. If you can't that means I wasted money on it.

Larry
2022-12-02

Where can I get a new charging cord.

Ismail
2022-10-30

App download but device is not added due we click on add option it will be exit from app

Godfrey Ramaru
2022-10-06

When I measure my BP, Blood Oxygen, the app says Please Re-Wearing What does it mean?

David
2022-08-31

Is it possible for the Da Fit app on my watch to show full content of emails? Right now when an email comes in it just shows "Other" and then my email address. All of the notifications are toggled to "On".

Danny Wiggs
2022-08-26

Watch not coming back on won't charge, won't lit up what's the answer

Ralph Ridley
2022-08-14

My P8b watch is recording BP above the ones taken, at my doctor's. Please advise how I can fix this. DA Fit v 2.0.0 1836_ g2b045b7ca-400. Grateful for any assistance.

Michael Jacombs
2022-08-01

Not a good buy. Does not monitor health parameters - only measures when you tell it to. The BP is hopelessly inaccurate and there seems no way to calibrate it. Cannot see "other watch faces"

Linda Neely
2022-07-23

How can ai get the screen to stay on all the time

Christopher Kimani
2022-06-14

This watch does not read Pressure, does not Monitor keep...??//NO SUPPORT FROM YOU GUYS...

Marsha Ann J Babineau
2022-06-12

I Need a charger for my Da Fit and can't find one on Amazon where I bought my watch. What or where do I look for one? My About of my Da Fit says v2.0.0.1741-g36afbodd2-1511

S Sears
2022-06-11

Watch will not charge - 3 months old ☹️

Tim Klages
2022-06-09

This watch was a Christmas present and worked for6 months , It now shuts down when theres still a charge . I charge it again and it works for a short time then crashes again also the bp is way off from my arm cuff and my doctors . I tried to get in touch with da fit with no luck at this point my wife got burned buying this junk ! . Reading the reviews it happens quite a bit ? .

Sonny Franks
2022-05-27

can't change brightness - please advise

Irma Rose
2022-05-26

Da Fit watch stopped charging. How do I fix it?

Viline Christopher
2022-05-15

I got an ipro 15 smart watch for my birthday. I connected it to da fitapp. It only worked one week. It is not charging.it is placed properly on the cradle yet no sign of charging . Please help. I love my watch

Elaine Baldwin
2022-05-05

I bought this watch from Amazon and it has registered as a 122D. I would like to know how to stop the screen from coming on when you move your wrist? It happens during the night and wakes me up. I couldn't find this in settings. Thank you.

Joshua
2022-03-09

Consider adding to Da Fit- Web Browser New Watch Faces Ability to connect watch to other Apps through Da Fit software Ability to use animated images through Watch Face edit Thank you!

EDWARD MATLALA
2022-02-25

I bought my Da Fit watch last year and twice it has refused to charge and turn on. It's been off for a month now and still will not go on,regardless of how long I keep it on the charger. Its unresponsive when placed on the charger,usually it lights up and displays the charging bars,but it isnt doing that now. Please help.

So Many Issues
2022-02-10

Weather stopped working yet again, it just keeps telling me to “check Bluetooth connection” there is NOTHING wrong with the connection it is obviously the DAFIT software causing these constant issues. Going to buy Apple Watch they may be more expensive but they work, and getting a response from customer service I suspect will be 1 million times easier than getting any sort of response from DAFIT! I can’t see ANYONE here who has ever received a response from this company. Shocking customer service. 😡🤬

Savith Chisolm
2022-01-20

I bought 2 of this watch and it's not worth it.This watch does not work, the blood pressure is crazy high, the steps are not accurate, it don't stay but a second if that long. Nothing about this Da.FIT IS GOOD. Wish I could get my money back

Kaye Payne
2022-01-19

Blood pressure does not change reading. How do I get it to record and change with each use ?

Dolores Crabtree
2022-01-18

My da fit stopped after 3 days, does not give a correct blood pressure reading. HELP. I BOUGHT 2 AND NEITHER one works right.

BHARAT KOTHIFODA
2021-12-24

My da fit band screen damage What can I do????

Jean Alexander
2021-12-20

Screen is locked and despite pressing the button as per instructions nothing happens. I cannot unlock from my android phone either.

Colin Campbell
2021-12-04

My phone locked, the screen says press button to unlock and it stays locked! Tried disconnecting the device but didn’t work. It appears that others have this issue.

Sue Neames Lawrence
2021-12-01

I love, love, love this watch! Can you tell me how to lengthen the screen time before it times out after about one second? Is there a software update for this?

Caroline McVey
2021-11-22

My touchscreen has stopped working on my watch after 5 months - how can i get this repaired please?

Peter
2021-11-16

I wear the watch at night and I sleep good but sleep monitor shows that I only sleep one hour a day.

Richard J Jahr Sr
2021-10-21

I have two (2) watches but only one charger cable ( which has stopped working) How do I get new ones

Antoine Gauthier
2021-10-02

please sms wont work anymore what can i do?

Cliff Davis
2021-09-02

I now have moisture between the glass and display. How can I get rid of this please.

Alan Narlock
2021-08-24

I need a charger for my da fit wstch

Michael Murdock
2021-08-19

Message notifications do not work on phone. Wife has same phone and hers works and yes I have notifications turned on

Catherine Isabelle Mccole
2021-08-09

My phone won’t charge. I’ve had it for two weeks and it’s broken.

Sue
2021-08-03

Can someone on here tell me how to change the date and time on the watch. I was able to change face screens and paired the phone and the 24 hour time slider on the da fit app won’t change So I’m looking to just change date and time and I can’t get messages or weather either :(

Haywood Bibb
2021-07-26

My wife and i both da fit smart wTches. We walk together. Her watch is always logging anywhere from 2000-3000 steps more than mine.

Susan Schneider
2021-07-20

Why can't I install 8 contacts it will put on there names says its downloading the name but there is nothing in the contacts I've tried thisc10 times and reinstalled the app 4 help

Ankitha Modak
2021-07-15

The app does not get connected to Google fit

Joan Buckley
2021-07-12

Hi I purchased three watches that share the use of this app but disappointed that it doesn't show the average daily step count for a week month etc ..I had this on my last watch and loved it is there any way this can please be added as a feature

Bill
2021-07-09

I have an iphone 4 and am trying to load the Da Fit application, as i have purchased the fone. The app store insists i have IOS 9. to support but my Iphone has IOS 7.2.1. Do you have a Da Fit app that will work on my phone?

Surinder.patiala
2021-07-06

My da fit aap crused again and again I couldn't connect with my phone..what should I do.???

Neelu
2021-07-05

My da fit aap crused again and again I couldn't connect with my phone

Vikas Shrivastava
2021-07-03

My da fit app is crased multiple times I couldn't connect my watch and phone what should I do

Stuart Cameron
2021-07-01

Watch face and step goal keep returning to defaults. Notifications not working. Pretty basic stuff really.

Johnna Duppstadt
2021-06-30

How do I keep the watch face always showing on my Da Fit Smart Watch? I need to be able to see the watch at all times.

Michelle Johnson
2021-06-24

My da fit watch/app doesn't record my steps. Please advise how I can rectify this. Everything else works great

Lor Cheng Siang
2021-06-18

How to reset all the data

Ness
2021-06-14

Recently I started noticing my da fit watch does not vibrate anymore. I will receive messages and such though. I’ve spent days trying everything to get it to buzz again. I am tech savvy and this is just very baffling. No problems with anything else. How do I fix this please?

Varatharajan
2021-06-13

We bought da fit smart watch on 2nd June 2021. I and my wife walked the same distance but my watch showed almost more than 2600 steps more than hers. Please guide to rectify.

Michael Vavrick
2021-06-09

I purchased 2 the fit watches and my wife has one and I have 1 and I've wore mine probably 30 days and my watch band broke where the pin is I'm wondering what you will do to make it right What kind of warranty do you have for your watch bands and watches .

Suzanne.M.Sisti
2021-06-08

Screen locked overnight. I pressed the button, but it will not unlock. I tried to reset it from my phone but that doesn't work. Very frustrating. Please tell me how to Unlock.

Bill Soplata
2021-06-08

Da Fit feature, it is nice that the heart is monitored however you also need to automatically capture the BP & Blood Oxygen. Are you planning on these 2 being added in the future.

Joyce Miles
2021-06-08

I cannot set my watch to English it isn’t even an option under languages

Debra
2021-06-02

My issue is is that the watch reports wrong blood pressures. I work in a hospital and have access to a blood pressure machine. My watch reports that my blood pressure is 160's systolic and at work it is 129 systolic something is with this watch.

Terry Tharp
2021-05-25

How do I return this junk

Liz Pierce
2021-05-24

All of a sudden my battery only lasts a few hours, before it ran almost a week, full time...should I replace the battery?

Terrible

2022-04-27

by Juji Pooji

This is the worst app on earth. The watch is fine but I have had mine for 5 months now and the app will not connect to the watch any more. You can’t change the watch face. None of the functions work from the app since it won’t connect. Makes a good watch and you can check blood pressure and heart rate and steps with watch but no way to record without the app. How is this app still available? FIX IT!!!!!! Months later your app HAS CRASHED! It says my watch is paired with the app and Bluetooth says it’s connected but the app also says I have not added a devise. FIX THIS STUPID THING!
Still try to make this work. The HR works and shows on the watch face but won’t record there. No longer counts steps. Won’t connect to app most of the time. BP won’t record either or anything else . Sleep function still doesn’t work right. I hate to give up on this but after a year it is obvious the app developer has NO IDEA what he or she is doing. At least the watch used to work without the app but not any more. Only tells time and I guess I am stuck with the watch face that it is on now. Oh and the watchface I created one time when it worked for a day has since disappeared

App is crap

2022-05-04

by Wegotkabamed

Fahrenheit does not work it changes back to Celsius right away. The sleep does not work a lot of people work shift work and the app does not calculate when people are sleeping during the day it’s just just dumb. Not having seconds on the digital options of the face watches is crap again. Overall the watch is good just comes down to the app which is completely poor compared to the other apps with other watches are like this. Overall I can’t I give this app a good score at all until they come up updates and they have a job updates in a long time so they need to fix this. Another thing what’s up with the countdowns why can’t we select a countdown that we want to select instead of having them already pre-registered on the watch. Only having three alarms on there too is absurd me most watches have as many as you want so I don’t get that either

Poor app

2022-05-11

by CJWNY

I give it 1 star,because of many reasons,im not gonna name all of it,but some of them,first of all they need to fix this app in order to work with the watch otherwise won’t last long!! My contacts simply doesn’t sync to the watch,at the beginning it say that was going to take long,I thought was hours or even a day or two but not this long its more than week and hasn’t synced anything,other notifications are just okay,it doesn’t really show much ,other thing is you cant turn off just the audio in the watch neither in the app or if you do then the whole thing turns off ,I want to listen music in my iPhone not in the watch,but i want be able to see the calls or watch to be connected to the iphone but it doesn’t happen that,by the way the watch is feifuns smartwatch which works with this app!!


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  1. Pulling issues faced by users like you is a good way to draw attention of Da Fit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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