MCZ Maestro Status
Are you having issues? Select the issue you are having below and provide feedback to MCZ Maestro.
Problems reported in the last 24 hours
📋 16 Reported Issues:
I always get errors when I want to change the schedule programming or other system data like boiler temperature. It is very unpredictable when and how the app works. As sometimes - very seldom changes are accepted. Totally random. Infuse an IPhone 15 with IOS 17.0 I connect to the stove via WiFi. I also have to restart the app very often to get a connection again that was interrupted also randomly. Thanks for help
On off button gone from my app can’t turn in stove
Cannot see the buttons on bottom of app - using iphone - they have disappeared so cannot turn on and iff from phone. Also, saying wifi probe disconnected. What does that mean please?
App is not compatible with latest iOS version. The buttons on the bottom line disappeared. I cannot switch on/off, regulate fan.
Absolutely crazy that the APP still haven’t been updated because of the problem of no buttons at the bottom after so long time after a lot of users have noticed the issue for over a month. Thats really bad. And it’s a great problem because the oven here is installated 150 km away from home in a summerhouse, which is rented by different guests from other contries and so on
Since installing the new iOS, I can no longer see the buttons are the bottom of the app I.e. cannot switch on/off, regulate fan, etc
The box enabling turn on/off has disappeared so unable to control from my phone. Apple iPhone and have recently had an iOS update
After updating to IOS 16.4, the buttons at the bottom disappeared.
No buttons in app. New ios update.
Bottom controls have disappeared so I cannot turn on device. Tried reinstalling app but it’s still the same. Thanks in advance for your help.
Same here. Bottom controls have disappeared after IOS update. Is there a solution for this as it’s very frustrating?
Same problem here with several Apple iPhones in our household after updating to the latest iOS version: the buttons at the bottom of the screen disappeared; reinstalling the app didn‘t fix it Thanks
Following iOS update 16.4 the buttons at the bottom of the screen have disappeared. The app cannot therefore be used to control the stove.
App is not compatible with latest iOS version. The buttons on the bottom line disappeared, which makes it very difficult (exactly not possible) to remote controle the device (on/off for example)
App not able to control in manual mode
App is not compatible with latest iOS version. The buttons on the bottom line disappeared, which makes it very difficult (exactly not possible) to remote controle the device (on/off for example)
Have a Problem with MCZ Maestro? Report Issue
Common MCZ Maestro Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: mobile@mcz.it
Website: 🌍 Visit Maestro MCZ Website
Privacy Policy: https://www.mczgroup.com/en/mymczgroup/privacy/
Developer: MCZ Group SPA
‼️ Outages Happening Right Now
-
Apr 11, 2025, 08:14 PMa user from St-Légier-La Chiésaz, Switzerland reported problems with MCZ Maestro : Login
-
Apr 07, 2025, 03:16 PM
a user from Barnstorf, Germany reported problems with MCZ Maestro : Connection
-
Mar 25, 2025, 07:28 PM
a user from Lille, France reported problems with MCZ Maestro : Login
-
Mar 22, 2025, 07:19 PM
a user from Beaurainville, France reported problems with MCZ Maestro : Not working
-
Mar 14, 2025, 12:17 PM
a user from Toulouse, France reported problems with MCZ Maestro : Login
-
Mar 05, 2025, 04:07 PM
a user from Ans, Belgium reported problems with MCZ Maestro : Login
-
Mar 03, 2025, 07:38 AM
a user from Treillières, France reported problems with MCZ Maestro : Screen
-
Mar 01, 2025, 09:08 AM
a user from Caen, France reported problems with MCZ Maestro : Login
-
Feb 24, 2025, 11:56 AM
a user from Paris, France reported problems with MCZ Maestro : Not working
-
Feb 24, 2025, 09:46 AM
a user from Chelles, France reported problems with MCZ Maestro : Not working
-
Started 11 minutes ago
-
Started 19 minutes ago
-
Started 19 minutes ago
-
Started 28 minutes ago
-
Started 38 minutes ago
-
Started 44 minutes ago
-
Started 58 minutes ago
