MCZ Maestro Status
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problems reported in the last 24 hours
16 Reported Issues: 😵🆘🛟🚨📢
I always get errors when I want to change the schedule programming or other system data like boiler temperature. It is very unpredictable when and how the app works. As sometimes - very seldom changes are accepted. Totally random. Infuse an IPhone 15 with IOS 17.0 I connect to the stove via WiFi. I also have to restart the app very often to get a connection again that was interrupted also randomly. Thanks for help
On off button gone from my app can’t turn in stove
Cannot see the buttons on bottom of app - using iphone - they have disappeared so cannot turn on and iff from phone. Also, saying wifi probe disconnected. What does that mean please?
App is not compatible with latest iOS version. The buttons on the bottom line disappeared. I cannot switch on/off, regulate fan.
Absolutely crazy that the APP still haven’t been updated because of the problem of no buttons at the bottom after so long time after a lot of users have noticed the issue for over a month. Thats really bad. And it’s a great problem because the oven here is installated 150 km away from home in a summerhouse, which is rented by different guests from other contries and so on
Since installing the new iOS, I can no longer see the buttons are the bottom of the app I.e. cannot switch on/off, regulate fan, etc
The box enabling turn on/off has disappeared so unable to control from my phone. Apple iPhone and have recently had an iOS update
After updating to IOS 16.4, the buttons at the bottom disappeared.
No buttons in app. New ios update.
Bottom controls have disappeared so I cannot turn on device. Tried reinstalling app but it’s still the same. Thanks in advance for your help.
Same here. Bottom controls have disappeared after IOS update. Is there a solution for this as it’s very frustrating?
Same problem here with several Apple iPhones in our household after updating to the latest iOS version: the buttons at the bottom of the screen disappeared; reinstalling the app didn‘t fix it Thanks
Following iOS update 16.4 the buttons at the bottom of the screen have disappeared. The app cannot therefore be used to control the stove.
App is not compatible with latest iOS version. The buttons on the bottom line disappeared, which makes it very difficult (exactly not possible) to remote controle the device (on/off for example)
App not able to control in manual mode
App is not compatible with latest iOS version. The buttons on the bottom line disappeared, which makes it very difficult (exactly not possible) to remote controle the device (on/off for example)
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Common MCZ Maestro Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot MCZ Maestro app on iOS and Android devices. Solve all MCZ Maestro app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MCZ GROUP S.P.A., developers of MCZ Maestro.
Tale tecnologia, basata su un software proprietario progettato e sviluppato per ottimizzare il funzionamento dei nostri prodotti, permette di connettere la stufa al proprio smartphone consentendo il controllo del prodotto attraverso la connessione internet. Attraverso questa APP è possibile gestire integralmente il proprio prodotto, comodamente seduti sul proprio divano oppure fuori dall'ambiente domestico (se coperti da rete dati). Questa applicazione può essere utilizzata su tutte le stufe di nuova generazione MCZ che riportano la tecnologia MAESTRO (vedi logo sul prodotto o sul manuale di uso). Grazie a tale APP, risulterà facile eseguire operazioni semplici come quelle della gestione della temperatura della propria casa e/o della potenza della stufa oppure verificare lo stato di funzionamento del prodotto e programmare accensioni e spegnimenti attraverso il cronotermostato interno.
