The Human Bean Reviews

The Human Bean Reviews

Published by on 2024-11-19

🏷️ About: Get rewarded for being a loyal Human Bean customer! Download The Human Bean App to pay quickly and easily with your phone when you visit your favorite Human Bean location. With just one quick scan you can pay, earn loyalty dollars, and enjoy many other awesome be... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
70.9%

😎 Positive experience
14.6%

🫥 Neutral
14.5%

~ from Justuseapp.com NLP analysis of 25,879 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use app for earning rewards and ordering drinks

- Wide variety of coffee flavors and food options

- Friendly and perky staff with great customer service

- High-quality and tasty coffee beans



Read 32 Customer Service Reviews 😠💢

4.9 out of 5
Great but needs work

So I love TheHumanBean in the way I can pay and get my rewards all at once. Also saves my orders so I can go back later and see what I ordered before. The part I don’t like is you have to spend 55 bucks before you get a free drink. For me that’s 12 drinks unlike the cards it was only 10. I f... Show more

Glitches

I love human bean and the baristas! I have enjoyed TheHumanBean until recently. It’s been a convenient way to pay and track my rewards until I noticed my rewards points are keeping me stuck in gold status. I began documenting this with screenshots after I noticed it might be glitching. They keep b... Show more

APP LEAVES MUCH TO BE DESIRED

Coffee aside, this review is specifically about TheHumanBean .

TheHumanBean is sufficient for paying, tracking rewards, or finding a location.

The WORST experience is the MENU, which is most often what I use TheHumanBean for prior to deciding IF I want to make the trek to the near... Show more

Expired points?

I really like TheHumanBean.
I just wish two things that there was more of the Human Beans in Southern California and I was most shocked that the five dollar rewards expires without warning. I did the update update last week and I was shocked that one of my rewards is expiring in two months but... Show more

Recommended Enhancements

1. The three white bars in the upper left are difficult to see as there is usually pictures with a light background.
2. It would be great if it could store multiple credit/debit cards and allow users to specify which one to use when scanning at the kiosk.
3. Please add mobile ordering!

Love the app now!

I was skeptical about the human bean app at first.. Seems like apps for food and drink places always mess up rewards or add a bunch of unnecessary extras. It was always so easy to have a punch card in your car. I got TheHumanBean anyway because they stopped punch cards and the human bean is my pre... Show more

Better than Starbucks!

I have been coming to The Human Bean in Lewisville everyday since they opened. Great staff, always cheerful first thing in the morning. But people, you have to try the coffee! So tasty and those beans, melt in your mouth and then sip the coffee and it’s literally like Heaven in your mouth! I love i... Show more

App Review

Love the Human Bean, the coffee is great and the staff are so friendly - just be careful when downloading TheHumanBean , it’s confusing! I accidentally loaded $25 twice because I wasn’t sure how to navigate it, now I can’t get that $50 back. My fault but TheHumanBean could use a more user friendl... Show more

Human bean Tulare Ca

The staff are awesome. Friendly and helpful.
All the time not just once in a while! I go their often and they remember my order!
I never was a fan of Starbucks and their politics but a local owned store and the staff
Have made me a loyal fan!
You need to give the staff some recognition... Show more

Kingman Human Bean

This is the best coffee shop I have ever been to. Not only is the product delicious but the staff is amazing. They are so personal and make a point to know their customers and build rapport. One day when I received my beverage I looked down on the lid and there was a note of appreciation. It made m... Show more

Peach Rockstar Smoothie

I love coming to the Human Bean Tempe! The drinks are great but the staff is what keeps me coming back. When I come they know exactly what I want and if they are out they take the time to suggest something new. They ask you about your day and/or weekend and even about important dates you may have t... Show more

A great variety of caffeine !!

I go to the Human Bean on Greenwood right next to 7-11 . I love that they have sugar free rock stars ( I’m a rockstar drinker ) AND Redbull which my husband prefers !! It makes an easy one stop trip and everyone’s happy !! The staff their is always friendly and get our drinks out quickly !

Great Customer Service/ LevelUp & Human Bean

Kerrie & Liza with customer service support were amazing with helping me with my an issue on my app, that turned out to not be an issue. Very patient and professional and quick to respond. I was very impressed with the level of service that Human Bean is partnering with LevelUp. Incredible. The... Show more

Best coffee ever!

I love the Human Bean staff and all their coffee choices! We have been customers for over 10+years and I wouldn’t consider any other coffee! You can name any flavor you want and they most likely will have it available! Even pumpkin year around! I love the girls who work at our closest Human Bean. T... Show more

Love HB coffee

Love the coffee. I buy pods also to have HB coffee at home. In the morning on my way to work I drive through and order a coffee, a lot of times it is what is on special, plus a breakfast sandwich. Love that my options for food are not just a muffin. The HB app is great! Easy to use and earn points... Show more

Closing

I love Human Bean. But, I have a huge concern regarding your closing time with only 1 girl working. This is so unsafe. I've spoke to the Sheriffs Department and they are aware of this practice. If a deputy is available he will sit outside your store at closing time to ensure your employee is safe.<... Show more

App

TheHumanBean will allow me to order my drink my way it only has what’s on the menu that’s it no way to do anything else I don’t like TheHumanBean at all I like the punchcards because I don’t always have my phone with meNow it forces me to have a nickname and then it won’t let me enter in the nick... Show more

Great!

I really love app, I noticed some negative reviews about the scanner not working half the time, but I think now that it’s been updated and the baristas have started getting used to everything, that it’s working quite well. I also noticed, though, that I would have to buy 11 coffees in order to get ... Show more

Thank you!!!!!!!!!

I absolutely love the Human Bean! I did not know there was a better coffee than the one I was hooked on until I tried the HUMn Bean ! Then..........it happened and I am hooked. The Nespresso coffee is truly amazing but THE SERVICE IS AWESOME.. they are not rushed and get to know you and work with... Show more

Nate

They are always perky they greet you with a smile very happy to get your order they seem to be very happy where they are the environment is very friendly and it seems like they are a family. The coffee is amazing I’ve never had a coffee that I have ever dislikes and when you ask for something hot a... Show more

Not worth it

TheHumanBean doesn’t make sense. No prices listed, you actually have to spend more to earn than the punch cards, and I didn’t get a reward for y birthday like it said I would(which several friends have also complained about). It’s just another app taking up space on my phone so I don’t really get ... Show more

Human Bean vs Tech

I started going to my local HB and enjoyed it enough to d/l TheHumanBean . TheHumanBean crashes often, retrieving your wallet to reload money is inconsistent and the current menu is not what is available at my location. It is nice to use and convenient when it works but frustrating when you just w... Show more

Clean, but the punch cards are a better value

TheHumanBean is clean and convenient. The problem with this, is the punch cards are a superior value. You get $5 rewards for $55 spent. If your drink is $5, then that's 1 free drink after 11. If your drink is less, the value gets exponentially worse for the customer. My drinks are $3. The regular... Show more

Great business

I love so much about “HB” ... I am prohibited from going there on a regular basis because of the high pricing!
I have seen the prices steadily creep up and this year have decided that I will not be able to stop in several times a week. Maybe once a month??? Or when you have specials, such as ... Show more

App

I love HB, and the employees are so great.
There seems to be some issues with TheHumanBean . There is always an issue scanning my reward . I feel bad for the employees- TheHumanBean doesn’t work right and they end up a giving me my drink and sending me on my way. Great customer service- but I k... Show more

Small issue

I love the human Bean, and all the sweet girls that work there, but there have been too many times that I came there and they were either out of the syrup I needed or the seltzer water. Not sure who is responsible for keeping up with the supply and demand, but when you’ve been told five times that ... Show more

The best out there

I didn’t even LIKE coffee until I had the human bean and I’m over 30 years old. The competition has nothing on the flavoring and taste. With the competition, it feels like I’m drinking a watered down version. With the Human Bean I taste the cream of the milk and when they give you a flavored dri... Show more

Always best drinks!

I am not a Starbucks fan or Dutch Bros fan, I always go to Human Bean because they make a blue raspberry lemonade rockstar that’s out of this world! I have previously tried their Java chip and I’m in love. I also love having TheHumanBean of my phone soooooo much easier tracking points than keeping... Show more

Human Bean

My family has been going to the Human Bean in Lake Forest since it opened. Everyone there is so friendly and we’ve never had a bad experience. Their drinks and smoothies are so good! We love it so much, that we’ve recommended it to all our friends. Now, they also enjoy going to the Human Bean.

Amazing

Absolutely hands down amazing coffee.
Java chip is my absolute fave.
Every location I have been to so far has very nice employees and they don’t jump in your car like people from Dutch.
I love it and so glad I have one down the street from me now.
Love it!!!

Super efficient

I think the human Bean payment app is amazingly efficient. I don’t have to fumble through my wallet or try to find a reward punchcard. I can just open TheHumanBean make my payment track my reward and provide a tip.

Harold Anderson
2024-01-31

I became a regular customer at The Human Bean a few years ago. I enjoy the coffee, tea and sandwiches. Just before the new app came out, I started having problems connecting to the old one (not knowing that a new app was in the works). That caused me to start looking for alternatives to the Human... Show more



Is The Human Bean Safe? 🙏

No. The Human Bean does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 25,879 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for The Human Bean Is 17.1/100.

Safety Analysis

91.1% of users say app is Safe 👍
91.1%

7.6% of users have Some Concerns ⚠️
7.6%

1.4% of users say app is Risky 🚨
1.4%


Is The Human Bean Legit? 💯

No. The Human Bean does not seem legit based on our analysis. This conclusion was arrived at by running over 25,879 The Human Bean User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for The Human Bean Is 34.1/100..

🔏 Privacy & Data Safety

The Human Bean collected the following data from you:

  • Data Used to Track You:
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with The Human Bean? Post a Review




Features

• Choose when you want to redeem your loyalty rewards, including digital gift cards and birthday rewards.

With just one quick scan you can pay, earn loyalty dollars, and enjoy many other awesome benefits.

Download The Human Bean App to pay quickly and easily with your phone when you visit your favorite Human Bean location.

  Contact Support
Developer:
THE HUMAN BEAN

Contact e-Mail:

Website: