MediFile app not working? crashes or has problems?

MediFile Status

Published by MONECHO

MediFile is today the essential application to find and save your ultrasound
images and reports. You are patient : Find all the ultrasound images provided
by your doctor or midwife.

I have a problem with MediFile

Are you having issues? Select the issue you are having below and provide feedback to MediFile.

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App has problems

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Common MediFile Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MediFile app on iOS and Android devices. Solve all MediFile app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MediFile iPhone Issues and Solutions

MediFile iOS app crashes, not working, errors
MediFile iOS app network issues
MediFile on iOS has black/white screen

MediFile Android App Issues and Solutions

MediFile has errors/crashing/not working
MediFile server network connectivity issues
MediFile has black screen

MediFile iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MediFile app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MediFile app crashes or not working on Iphone (iOS):

Close and restart the MediFile app on iPhone
Update MediFile app to the Latest Version for iOS
Uninstall and reinstall MediFile iPhone app
Update your iPhone to the latest iOS version

Fix MediFile on iPhone unable to connect to server/internet connection issues::

To resolve MediFile network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MediFile black/white screen (blank screen) on iPhone:

Follow the MediFile iOS app troubleshooting guide Here →

MediFile Android App Issues and Solutions

Fix MediFile not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MediFile app issues:

Force Stop the MediFile App
1. On android, goto "Settings" » click MediFile app. » click "Force Stop".

Update MediFile to the latest version on PlayStore

Clear MediFile App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MediFile app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MediFile.

Fix MediFile unable to contact server/ MediFile internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MediFile » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MediFile » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MediFile on android.

Solve MediFile black/white screens issue on Android:

Follow the MediFile android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MONECHO, developers of MediFile.

100% Contact Match

Developer: MonEcho

E-Mail: [email protected]

Website: Visit MediFile Website

82.35% Contact Match

Developer: MediaFire

E-Mail: [email protected]

Website: Visit MediaFire Website

About this app

Find all the ultrasound images provided by your doctor or midwife. this app integrates directly a connector to the professional software of your practitioner iMonecho. com. this app allows you to find the reports sent by your colleagues. this app is today the essential application to find and save your ultrasound images and reports. Add the connector provided by your doctor or midwife by scanning the QR code on your review. (to be done only during the first connection to this app. All health related information is approved by the iMonecho Team, publisher of the this app application. You will be able to receive Notifications when you receive new images during a new exam. In one click share your reports with your colleagues. Create your this app account or Sign in via Google and Facebook social networks.