Contact Ooma Setup Support
Company Name: Ooma Inc.
About: Ooma Setup app allows Ooma customers quickly:
-activate a new Telo
-activate
Phone Genie or Telo 4G
-reconfigure existing Telo Air 2
-check status of your
Telo and 4G Adapter
More changes and improvements coming soon. Please email to
mobile-feedback@ooma.
Ooma Setup Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ooma Inc.
Verified email
Contact e-Mail: mobile-feedback@ooma.com
Verified email ✔✔
E-Mail: oomainc@gmail.com
Website: 🌍 Visit Ooma Setup Website
Privacy Policy: https://www.ooma.com/privacy-policy/
Developer: Ooma
3 Most reported problems 😔💔
Non-consensual
by Rusty MacUser
Be aware this is a dark pattern practicing company. It’s borderline scam behavior.
After having started my service, about two months in an email allegedly appeared that I paid little attention to and without any consent that I’m aware of, my account was changed to their upgraded service. The cost went from under seven dollars to over 17 per month. The icing on that cake is you can’t just change it back, you have to call them. I’m not trying to get my money back, I started using it as I planned to move my home phone number there to reduce my phone budget. After this experience I’m willing to pay an AT&T or other company with some real reputation more than that 17 dollars a month just to not be bleeped over by these people.
Poor reliability
by Fan Of Tool..s :)
I have been a user of the phone and security services for approximately 6 months, and the security system has been plagued with technical glitches errors since day one. It’s a miracle if the system makes it a week without offline failures, complete resets, app reinstall.
Ooma just doesn’t have performance you can rely on. Between the Telo box losing connection with ‘security service’ and the app randomly failing with ‘server error’ and ‘server not found’ messages it’s really a complete waste of time. The only thing that actually works with the Ooma platform is the phone service, don’t bother with their very unstable unreliable and extremely frustrating ‘smart security’
Buyer beware
Terrible App
by Vv0lf
Went to set up my new Telo and make a new account as a new customer. Got all the way through to the part where you pick a phone number and after selecting the number the next screen throws up an error telling me to call customer service. I started all over again and the same error happened. I had to call the customer service number and was told that I had to set up it up online. What good is this app when you were instructed to set it up on the app for the most convenient way instead of going online. Very disappointed in this company and its app for not being able to set it up through the app.
Have a Problem with Ooma Setup? Report Issue
Why should I report an Issue with Ooma Setup?
- Pulling issues faced by users like you is a good way to draw attention of Ooma Setup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ooma Setup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ooma Setup.
