Decathlon Connect Status
Published by Decathlon on 2023-10-31 DECATHLON CONNECT is the perfect companion for your connected device.
Simple
and practical, the application is there with you every day and lets you monitor
your progress step by step whether you’re looking after your well-being or
wish to become an accomplished athlete.
Are you having issues? Select the issue you are having below and provide feedback to Decathlon Connect.
problems reported in the last 24 hours
Reported Issues: 11 Comments
By Bernadette 5 months ago
Synchronisation not including all activities.
By ipin 8 months ago
Sport activities not appear (sync) in the apps after my watch (cw900hr) end the activity such as running, walking. Tried many times to refresh but not working.
By Alexis 9 months ago
Decathlon connect n’affiche pas les résultats de la journée
By Marianna McAteer 9 months ago
I sync my watch bit it doesn’t show the date in the app I have tried syncing many times and reinstalling the app and it still doesn’t work.
By Steve Busby 10 months ago
Unable to synchronise on the app. Is there a problem? I’ve deleted the app and reinstalled and rebooted my phone.
By Gonçalo Duarte 1 year ago
Hi my app Decathlon Connect dont synch with Strava after an update.
By Tom Jansen 1 year ago
App is not syncing to Strava. Please help!
By Adrian LEGGETT 1 year ago
Hi good morning. My app was not working.i deleted app reinstated it , rebooted phone . Reset password. Still is not syncing info. Very frustrating. I also previously could sync to my Strava account.thank you in advance
By Jamal 1 year ago
Crashes on login and setting up
By Paul Fielding 1 year ago
Using an onmove 500 with decathlon app. Mostly working well and syncing with strava. Occasionally, twice in last month my evening cycle home is uploaded from watch says data being sent. The cycle shows up in my activities in the decathlon connect app but does not get added to the sync list and therefore doesn't get synced with strava
By Darren Taylor 1 year ago
App crashes everytime on start up so unable to sync activity
Common dislikes about Decathlon Connect app
- Won't load data to Strava
- Poor customer service
Have a Problem with Decathlon Connect? Report Issue
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Common Decathlon Connect Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Decathlon Connect app on iOS and Android devices. Solve all Decathlon Connect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Decathlon, developers of Decathlon Connect.
100% Contact Match
Developer: Decathlon
E-Mail: [email protected]
Website: Visit Decathlon Connect Website
62.86% Contact Match
Developer: Decathlon
E-Mail: [email protected]
Website: Visit Decathlon Website
Simple and practical, the application is there with you every day and lets you monitor your progress step by step whether you’re looking after your well-being or wish to become an accomplished athlete. Analyze all your sports sessions: speed curve, heart rate and route mapping for GPS watches. DECATHLON CONNECT is the perfect companion for your connected device. Monitor the evolution of your practice and stay motivated ! You’ll become your own coach. We help you share your data with main sports platforms (Apple Health, Strava... ). ▸KIPRUN 550 HRM: GPS watch equipped with an optical heart rate sensor.
