3SAFE app not working? crashes or has problems?

3SAFE Status

Last Updated on 2018-12-11 by Hi3G Access AB

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Common 3SAFE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 3SAFE app on iOS and Android devices. Solve all 3SAFE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

3SAFE iPhone Issues and Solutions

3SAFE iOS app crashes, not working, errors
3SAFE iOS app network issues
3SAFE on iOS has black/white screen

3SAFE Android App Issues and Solutions

3SAFE has errors/crashing/not working
3SAFE server network connectivity issues
3SAFE has black screen

3SAFE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 3SAFE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 3SAFE app crashes or not working on Iphone (iOS):

Close and restart the 3SAFE app on iPhone
Update 3SAFE app to the Latest Version for iOS
Uninstall and reinstall 3SAFE iPhone app
Update your iPhone to the latest iOS version

Fix 3SAFE on iPhone unable to connect to server/internet connection issues::

To resolve 3SAFE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 3SAFE black/white screen (blank screen) on iPhone:

Follow the 3SAFE iOS app troubleshooting guide Here →

3SAFE Android App Issues and Solutions

Fix 3SAFE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 3SAFE app issues:

Force Stop the 3SAFE App
1. On android, goto "Settings" » click 3SAFE app. » click "Force Stop".

Update 3SAFE to the latest version on PlayStore

Clear 3SAFE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "3SAFE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 3SAFE.

Fix 3SAFE unable to contact server/ 3SAFE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 3SAFE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 3SAFE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 3SAFE on android.

Solve 3SAFE black/white screens issue on Android:

Follow the 3SAFE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hi3G Access AB, developers of 3SAFE.

Verified email ✔✔

E-Mail: playstore@f-secure.com

Website: 🌍 Visit F-Secure Website

Privacy Policy: https://www.f-secure.com/en/legal/privacy/consumer/total

Developer: F-Secure Corporation

About this app

Du får et ekstra lag af beskyttelse mod malware, ransomware, og hacking af dine følsomme data når du f. eks. bruger netbank eller online kreditkortbetaling. Du kan også sætte grænser for dine børns surftid, således at de ikke bruger for mange timer foran skærmen. Men denne pakke kan du beskytte din telefon, tablet, og personlige computer fra angreb og trusler på internettet. Udforsk internettet, og håndter onlineshopping og bankforretninger uden bekymringer. Har du mistet din enhed? Du får derudover børnesikring, så du kan beskytte din familie mod skadeligt indhold. Find dine iOS-enheder, og fjernadministrer dem via My F-Secure. 3 præsenterer i samarbejde med F-Secure, sikkerhedspakken "SAFE".