yConnect app not working? crashes or has problems?

yConnect Status

Published by Peninsula Metropolitan YMCA on 2023-12-09

PLEASE NOTE: YOU NEED A PENINSULA METROPOLITAN YMCA ACCOUNT TO ACCESS THIS APP.
IF YOU ARE A MEMBER OR A PROGRAM PARTICIPANT (OR PARENT THEREOF), GET ACCESS FOR
FREE AT THE Y.

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Common dislikes about yConnect app

- It would be better if users could click on a class from the schedule to add it to their activity calendar.

- Some users have noticed that there are a lot of children on the fitness floor with no guidance.

Have a Problem with yConnect? Report Issue

Common yConnect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot yConnect app on iOS and Android devices. Solve all yConnect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

yConnect iPhone Issues and Solutions

yConnect iOS app crashes, not working, errors
yConnect iOS app network issues
yConnect on iOS has black/white screen

yConnect Android App Issues and Solutions

yConnect has errors/crashing/not working
yConnect server network connectivity issues
yConnect has black screen

yConnect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever yConnect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix yConnect app crashes or not working on Iphone (iOS):

Close and restart the yConnect app on iPhone
Update yConnect app to the Latest Version for iOS
Uninstall and reinstall yConnect iPhone app
Update your iPhone to the latest iOS version

Fix yConnect on iPhone unable to connect to server/internet connection issues::

To resolve yConnect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix yConnect black/white screen (blank screen) on iPhone:

Follow the yConnect iOS app troubleshooting guide Here →

yConnect Android App Issues and Solutions

Fix yConnect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent yConnect app issues:

Force Stop the yConnect App
1. On android, goto "Settings" » click yConnect app. » click "Force Stop".

Update yConnect to the latest version on PlayStore

Clear yConnect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "yConnect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch yConnect.

Fix yConnect unable to contact server/ yConnect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click yConnect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got yConnect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch yConnect on android.

Solve yConnect black/white screens issue on Android:

Follow the yConnect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Peninsula Metropolitan YMCA, developers of yConnect.

100% Contact Match

Developer: Virtuagym Professional

E-Mail: [email protected]

Website: Visit yConnect Website

94.12% Contact Match

Developer: Cyberland Consultancy

E-Mail: [email protected]

Website: Visit Cyberland Consultancy Website

About this app

Introducing this app, a comprehensive Y community and experience tool to help you live healthy, support each other, and connect with other Y members and groups. Between your Y Healthy Living Coach and yConnect, youll be motivated to reach your goals and connect with your community! PLEASE NOTE: YOU NEED A PENINSULA METROPOLITAN YMCA ACCOUNT TO ACCESS yConnect. At the YMCA, supportive community is a big part of healthy living. Begin your journey to a healthier lifestyle and let the Peninsula Metropolitan YMCA help you along the way. Select workouts online and synchronize them with your app to workout at home or at the Y while keeping track of your progress. IF YOU ARE A MEMBER OR A PROGRAM PARTICIPANT (OR PARENT THEREOF), GET ACCESS FOR FREE AT THE Y. You can sync yConnect with Apple Health App. If you enable this connection, any workout in the Health app with automatically be added to your Activity Calendar.