yConnect Reviews

yConnect Reviews

Published by on 2024-10-15

🏷️ About: The yConnect app is a comprehensive community and experience tool designed to help users live a healthy lifestyle, support each other, and connect with other members and groups of the Peninsula Metropolitan YMCA. The app offers a range of features, including tracking daily fitness activities, accessing workout plans, joining challenges, and engaging in groups. Users can also check classes, schedules, and facility information, and access over 3000 exercises and activities with clear 3D video instruction.


   


Overall Customer Experience 😎


😎👌🔥 Positive experience
46.7%

👿🤬😠 Negative experience
39.2%

🙄💅🫥 Neutral
14.2%

~ from Justuseapp.com NLP analysis of 4,560 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The YConnect feature helps users reserve spots in the pool and navigate the new rules easily.

- The app is informative and keeps members up to date with the latest news and offerings.

- The YMCA center is spotlessly clean and the staff is careful and organized, making users feel comfortable.

- The app has everything related to the YMCA in one place, making it convenient for users.

- The Northumberland location provides an excellent experience in travel and Covid safety.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

Can’t even sign in

2022-05-22

Just made an account, had an error signing in so I went to reset my password and I can’t even get the email to reset my password what a joke 🤣🤣

Keeps giving me error messages

2022-06-23

yConnect is crap; it keeps giving me an error message when I try to sign up for a class. I deleted and reinstalled it once already. I am really angry!

Why bother?

2022-07-24

An app that asks for your login info but doesn’t ask you to create an account if you don’t have one isn’t an app. It’s the digital equivalent of a doorstop.

Can’t log in

2022-08-25

I was using yConnect then without warning I could no longer log in.
Attempts to change password were unsuccessful. No reset password links were ever sent despite multiple attempts. Yes, I checked junk mail.
Very disappointed.

Change password issues

2022-09-26

I had to change my pw. I get the email, insert the new one in that virtuagym website and it seems to go though just fine. But l tried on yConnect it keeps giving the same login error...

Log in

2022-10-27

It won’t let me log in. It keeps saying my log in information is incorrect when it is correct. I tried resetting my password and it still has not worked.

Glitchy, useless

2022-11-28

Why does yConnect require a login? All I want to do is see the class schedules. I can log into the website, but I always get an error message when I try to log into yConnect . What is the point of having a new app if it won’t open??

Dumb app.

2022-12-29

yConnect wants me to login using my email, but then states that my email “doesn’t exist in the system.”

When I try to report an issue, the send button doesn’t even work. Garbage app.

Add location for activities planned

2023-01-30

I attend about four different YMCAs on the Peninsula because there are a variety of classes I schedule and attend. The issue is that the location is not listed on the activity plan schedule so I have to go into each location in yConnect to find out where my class is scheduled. Adding the location would make it easier to determine which Y I am going to and more use friendly.
Please consider this update. Thanks in advance!

Ok

2023-03-03

Need to add all of the regions YMCAs, frustrating that yConnect does not show southside locations. Also it seems super hard to find hours, really hard when a holiday comes up. Southside Ys have it right in the front page especially during a holiday like the fourth.

Ok

2023-04-01

Would be better if you could click on the class from the schedule to add the class to your activity calendar but it works ok otherwise.

Hampton Y

2023-05-03

I really love this Y, but I gave notice that a lot of children are on the fitness floor with no guidance.

National member

2023-06-03

What an excellent experience in travel and Covid safety at Northumberland. Thank you!

One of the best!!

2023-07-05

The Y out did themselves with yConnect. Can’t miss a thing!!!

Joy! Absolutely!

2023-08-05

Will helped me set of the this app. I have minimum technical proficiency but just couldn’t manage the details with all the overwhelming CV-19 changes. I was stressed about the pool changes (I absolutely NEED the pool or I’ll go stark raving MAD!), new visual cues due to renovations, and new rules which I hadn’t a clue on (pool reservations etc.). But Will was open, friendly, patient and helped me get this done so I can reserve pool spots. Elija fixed my first appt so kindly - he was wonderful! As for Will, I even taught him that Y Connect could be accessed via a standard computer :-). The pool was fantastic- its been SO LONG! The life guards were SO SWEET. And finally, I can add aquatic PT to my total knee replacement recovery. THANKS Y Staff!!
Chris H

All in 1 place

2023-09-06

Love having everything victory Y in one place

More than gets the job done!

2023-10-08

Quality application!

Y connect app

2023-11-08

I love yConnect. It is so informative. It keeps the members up tp date with the latest news and Ymca offerings. Everyone should use it. I’m delighted to give it the 5 stars it deserves.

Fellowship

2023-12-10

The Y was so spotlessly clean when I come there! The organization of the carefulness the staff have developed is superb and makes you feel very comfortable! Great Job!! Although I miss my coffee relaxation with my buddies after workout, the environment is so welcoming !!

Happiness

2024-01-10

I recently returned to YMCA center for Health and Wellness. Tara and Dave helped me to set up my Y connect. It helps me to reserve my spot in the pool. I am not technically proficient so I was thankful for their help. Nice that it is such an easy way to navigate and also to get a confirmation. Thanks for making things a little easier for this “mature” lady.

I wish I could actually use it.

2024-12-16

It won’t let me past the sign in screen at all. I’ve made a sign in on the website but yConnect has no option and won’t use my sign in.



Is yConnect Safe? 🤗🙏


Yes. yConnect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,560 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for yConnect Is 54.4/100.


Is yConnect Legit? 💯


Yes. yConnect is a totally legit app. This conclusion was arrived at by running over 4,560 yConnect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for yConnect Is 70.9/100..


Is yConnect not working? 🚨


yConnect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with yConnect? Post a Review




Features

- Check classes, schedules, and facility information

- Track daily fitness activities, weight, and other metrics

- Access preset workout plans and create your own

- Access over 3000 exercises and activities with clear 3D video instruction

- Join challenges and earn badges

- Engage in groups

- Sync workouts online and track progress

- Connect with a Y Healthy Living Coach

- Sync with Apple Health App to automatically add workouts to Activity Calendar.

  Customer Service/Support
Developer:
Peninsula Metropolitan YMCA