Contact Funko Support
Company Name: Funko
About: Funko is a providers of branded pop culture products to a diverse range of consumers and retail
channels.
Headquarters: Lynnwood, Washington, United States.
Funko Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Funko. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Funko. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Funko
Verified email
Contact e-Mail: [email protected]
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Read 4 Customer Service Reviews 😭😔💔
I have been collecting Funko POPS for over 20 years and have over 6000 POPS. I am now 75 and I am giving up collecting and selling all my POPS because your company does not care about collectors. I will also sell all my stock that I bought the day you went public. The people that have Bots are getting hundreds of POP new releases (One Piece with Chase) on your website and you are not even trying to stop them. They brag about getting all these POPS online and you see them posted on Ebay. They are not collectors like I am they are just reselling them at over hundreds of dollars. If you stop the Bots you will still sell your POPS but you will make the collectors happy and people will continue to collect. I speak to people online and many are fed up with your business practices and are ready to stop collecting. The NFT’s are also another money maker for the Bots. Bot people are getting hundreds of packs and at the least doubling the price. I spent hundreds on your first NFT’s the unsold packs are suppose to be destroyed and then you sell them to employees for five dollars. For over 10 years I would straighten out the Funko wall every Friday just to make the POPS look good at the FYE at Woodbridge Mall in NJ until a few weeks ago because the new kids who became Managers were taking all the Chases before the customers and myself could get them on Friday morning. Collectors have been complaining about Bots for years but nothing is ever done. You are firing people but you should hire some people who can stop the Bots. I’m sure there is some way to do it! All you really care about is the bottom line for your stock holders but that doesn’t seem to be working out! The flippers with Bots are making more money than your stock holders. As long as you sell your POPS you don’t care if the TRUE collectors are happy as long as that money keeps flowing in. I know I will get a computer generated reply that at the least be skimmed by someone but I will also be posting it online so others will realize it is time to stop collecting because FUNKO DOES NOT CARE ABOUT COLLECTORS!
Where is my collection and wishlist after a migration is completed??
by Wynndi
Where is my collection and wishlist after a migration is completed?? Why can’t i sign in using the application?? I don’t know what to do anymore...😭😭😭😭😭 This new application is severely buggy and a complete let down. I’m extremely very disappointed because the migration does not work at all. My entire collection is gone therefore I have no idea what I wished for and what I already owned. The Funko website will allow me to sign in and request for a migration, however, whenever I open the application there is nothing on record along with an error. Signing out, delete and re-downloaded the application does not resolve the issue but only leaving you even more confused, frustrated, and clearly unhappy. Due to this issue it’s extremely inconvenient I never know if I should pass or purchase a pop anymore simply because I just can not remember my my entire collection. Overall this new Funko application is not reliable! Honestly, I miss Stashpedia so much I cry...at least I can somewhat keep track of my collection and create or view my wish list. Why didn’t y’all run a beta test before making changes?? I have nothing good to say about this application anymore... 😱😨😰🤨☹️😫😩😖😤😡
Terrible UI with the latest release
by QBurk
First, I tired to submit this using the feedback option in the app. Didn’t work. I sent it to customer service and got a canned response about uninstalling and reinstalling the app and making sure I had the current version. I just replied with more detail and photos but don’t have much faith a dev team will actually see it. In the old app, if I wanted to look at products, I could search by name or could just use the filters to see all products by brand or license. So if I wanted to look at sodas, I could choose that from the drop down, and see them all. Now, you have to put something in the search box and then the filters will show up. The problem with that is I can’t look at all sodas. I have to put a couple of letters in and sodas without those letters won’t show up. Steps Click on Discover Click on the magnifing class icon No filters are listed To see filters, you have to enter a a couple of letters I enter AB, there are no sodas. I search on HU and filter on soda, and all I can see are 6 items, Hulk and Huckleberry Hound. Please bring the filters back even with the search box is empty and please get people to test your UI for fitirr releases.
Updates? Missing items
by KatsCollections
This app has been AWESOME for keeping track of what I have for the past year, but the new update is HORRIBLE. Can’t find anything anymore. I’ve gotten a few pops that STILL aren’t on the app yet. Been waiting for the update hoping my missing items would appear but you update the whole app layout and STILL NOTHING. It’s missing the Box Lunch~ Alebrije Dante GITD, Harry Potter #132, Hermione Granger #133, Ron Weasley #134 GameStop’s Artist Deadpool Keychain, Lanyards, and the white Pin, all From the Bucket List Mystery box, The Eternals Mini Figures. The Christmas Tree Ornaments, That’s just from what I have. Just wondering if you plan on fixing this issue so that we can go back to enjoying the app and keeping our collections fully updated. I know some of them are newer but some have been out for a WHILE. My patience is gone. New update is trash, all you did was make it even harder to use. Extremely irritated and disappointed. FIX IT.
Have a Problem with Funko? Report Issue
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