DJI Ronin Reviews

DJI Ronin Reviews

Published by on 2026-03-04

🏷️ About: Personalize your Ronin shooting experience with the latest Ronin app from DJI. You can access and manage gimbal motor parameters, SmoothTrack, remote setup, and Ronin’s unique Axis Modes.


       


Is DJI Ronin Safe to Use?

We Investigate the app owner's website (Dji.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
66.7%

🤬 Negative experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 5,078 combined software reviews.

Is DJI Ronin Safe?
DJI Ronin is very safe to use.
66.7/100

  Safety Analysis »»

Is DJI Ronin Legit?
DJI Ronin looks authentic and legitimate.
66.7/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Important features missing to make this work

1. Add a loop function for keyframes - ping pong or repeat. This is critical for interviews and similar scenarios.

2. Keyframe mode needs to support focus control. Otherwise it’s pretty useless and not competitive with other motion control systems such as Edelkrone etc

These features seem really small and like oversights of making this a really good solution for secondary cameras without needing an operator.

Such a downfall without it.

3. Also why is there no video feed visible from the Lidar video feed on RS3 Pro? On RS2 this works fine with Raveneye and one can set the object to focus on that way, but not that the Lidar uses it’s own video feed we can no longer see the video in DJIRonin .
It’s better for the Lidar to have its own video for improved tracking and less hassle (eg no need for SDI to HDMI conversion), but now one can only set the tracking frames with that little screen on the gimbal :-( ughh….

4. The Activate Track does not learn faces really so when a person exits the frame and comes back, all tracking is lost. This is really bad compared to some other systems on the market and really needs to be improved hopefully with some firmware updates.

Sony No Go

It’s 2018...why in the heck is anyone depending upon IR as a remote control solution, especially a tech company like DJI? If you are expecting for your Sony mirrorless cameras to be compatible with the Ronin-S, well...they aren’t compatible...exactly.

DJI supplies an IR cable as a half-baked solution to control the shutter and record functions for the Ronin-S. IR has high failure rates in bright sunlight. And, forget about the zoom wheel...it doesn’t work with Sony.

There are videos showing how to hack the system by using a Sony IR remote, which is also a half-baked solution. Let’s go, DJI, get your stuff together and get this problem solved in the next firmware update!

Terrible App or Equipment?

I have the Ronin SC and it has a tough time connecting to DJIRonin through bluetooth…i tried every possible solution i can find on y’all website NOTHINGS working.. tried deleting and reinstalling DJIRonin , tried turning my phone off and back on etc.. idk what can be the case with this problem but i feel like i wasted $200 for sure.

DO NOT PURCAHSE, DO NOT PURCHASE IT

I purchased 2 drones, and one Gimbal DJI SC2, I got in contact with the tech department and the repair department, and I have received bad customer service and tech service, No resolution at all, I don’t want to replace it, and I don’t want to take advantage of the situation, I am willing to pay for the service, but I have not received a good service at all and neither a resolution, Good product but the customer service the worst.

Stop Supporting DJI

This Application never works. Cannot connect my Ronin-S. Does not show up on device list. Have not been able to use app at all. Need someone to fix this. It’s been too long with these app issues. Cannot support the product anymore since it cannot be fully used. Buying other companies gimbals and Drones. Friends and family will also move to other companies.

Incomplete functionality and poor connection

The “creative” modes ( track and cam anchor) don’t work on iPhone or in inverted/tripod mode. The camera will always orient towards the sky and the tap feature to position the camera does not work. I’ve spoke with DJI about this and there is no way to trouble shoot, except for just wait with fingers crossed for the next update to fix this issue. Also, connection from phone to ronin 2 drops often, and the only way to get it back is to power cycle the phone and reconnect .

I’m hoping these issues are resolved in the next update, as the creative functions would be great tools to have if they worked.

One more thing, still waiting for the rumored “roll 360” function to be released... hopefully in the next update as well.

Keypad for signing in does not work

When I go to sign in DJIRonin to connect with device it literally does not allow me to enter letters, only numbers into the entry area. It is impossible for me to enter a password because of this.
I have tried this across multiple iPhones and iPads—-this is a app problem.

Very poor experience, probably returning because of the software problem. I am unable to even get into DJIRonin because the developer does not know how to create the UI interface correctly—-don’t create a password and then create a defective sign in.

Would be perfect if they add 1 thing

First off DJIRonin works great, connects quick and easy, everything works as it should, however it does not allow you to keyframe the focus servo along with the movement in track and timelapse modes, the creative potential would be outstanding if they allowed for it. There is no technical reason they cant do it because you can already adjust focus focus in DJIRonin . Once they add this I will change my 2 star to 5 stars

Won’t even download

I have an iPhone XR with iOs 13.7 and I cannot download DJIRonin. The DJI drone app works fine but the gimbal is rendered pretty useless without it. DJIRonin gets about 2/3 of the way done and even when left to download overnight it will not finish installing. I’ve reset my iPhone many times and done every troubleshooting method I can think of and still nothing.

Garbage app

For a premium product DJIRonin is a massive failure . For starters , there’s the cryptic and minimalist error messages we get . The solutions to the errors in DJIRonin lead us to a minimalist set of instructional videos designed by idiots for idiots . The internet didn’t lie though, there is force control and you can fine tune various parameters with DJIRonin . Now whether those settings are mathematically accurate is another story . DJI doesn’t even have an iPad app for this device so you’re essentially left having to tweak these premium gimbals with their awful app on your phone . DJIRonin is gimmicky, at best . Feel free to peruse a Reddit and the DJI forums . DJIRonin is nothing to write home about . Massive let down .

Firmware stuck at 0%

So I just got the Ronin SC DJIRonin recognizes the device and requires an firmware update. But once I start the update it never goes past 0% it’s a little ridiculous that using DJIRonin is the only way to get this update. It seems this could be easily done better if we could just plug it into our computers to get the update instead

Development Request: Active Track + iPad Dual App Instance Usage

*1st review in 10yrs of downloading apps :-/*

End user request:

—> Implement Dual Device Usage:

Device usage/details:

In my workflow I use and LOVE active track. With a dedicated iPhone mounted for usage with Active Track it is cumbersome to make gimbal config changes. It would be nice to use a second device
\
\
\/

With the addition of an iPad running another instance to make changes on the fly to control gimbal settings while camera is remote and actively tracking subject the workflow would be usable and less repeat shooting will occur due to an inability of granular control.
(would either an API pass to a 2nd app to drive remote config changes or a 2nd instance of the Ronin app passing config GUI via DJIRonin layer?)

It is obtrusive to cine/video workflow in the single device configuration using with active track in its current state.

Please please please resolve this as you will have many more satisfied customers that will come back for more :-)

Thanks kindly for all your amazing products! Staying tuned for more

Motion lapse doesn’t work with Sony a7iii

It would be nice if half of the features you advertise actually worked. I’ve wasted 3 hours of my life trying to get this to work. At this point I’m ready to just buy another product since yours doesn't actually work. Tisk tisk. Very disappointing.

App resets every time

I think DJIRonin works GREAT!! The only reason I gave three stars is because ALL the settings in DJIRonin reset for my ronin-s every time I turn the gimbal off. I have an IPhone 7Plus and I know this has been the same problem for others that have this phone. PLEASE FIX THIS ISSUE AND I WOULD RATE 5 STARS.

Issues with full screen and want active track added when using SDR

I use my iPad on an external display to make a larger client monitor however DJIRonin won’t go full screen like competitor apps. The Option is there but DJIRonin won’t do it. Can you please fix this? Also you loose active track when using SDR for wireless yet have all the other functions work. Once they add these features I feel like DJIRonin will be a lot better.

It’s.... fine I guess.

Just bought a Ronin-S and focus motor. Saw the update that said it added the ability to control the focus motor from DJIRonin but it’s only available for the Ronin-SC and not the SC’s big brother. Don’t half-ass feature rollouts DJI. It leaves a bad taste in the mouths of your customers.
The rest of DJIRonin is fine. What’s offered mainly works as you’d expect so I can’t say much negatively there.
And an iPad version would be nice too. If I have my phone on the Ronin for ActiveTrack, then it’s kind of hard to use the rest of DJIRonin .

Works with Sony A7 IV but…

I’m able to control my new A7 IV, but not unless you follow procedures in a specific order, much like a NASA Shuttle Launch.

I use the MCC cable, and you can’t do some functions, such as AP/Sh/ISO control on DJIRonin . This doesn’t kill me.

However, a silly but BIG bug using DJIRonin and RavenEYE is that the CAMERA REC button and APP do not stay in sync with each other if you use the Camera’s REC button. What’s worse, is when you DO hit record on the camera, then hitting the rec button on the gimbal or app are now OPPOSITE of what’s really shown. I’ve submitted an entire bug report, but have to wade through the usual “did you do this, try that, firmware update, different device” stupid routine.

I wish DJIRonin was more “English”; as of now, you feel like you’re working through some cheap video tool that’s been translated from Chinese.

update please!

the UI issue on iOS 13 beta is boring me for months, now the iOS 13 is landing for everyone’s iPhone, please update immediately. Another problem is the support for new cameras such as SONY A7R4. The Ronin hardware is a very good product, but DJIRonin is not.

It works.

It’s not always the most elegant or logical app, but it works.

Helpful tip: some of the advanced features like Active Track require your phone be mounted on top of your camera, so definitely check the videos and user guides before rigging up your camera.

works flawlessly with ronin-sc

i just recently purchased a dji ronin-sc. i was expecting a troubled experience with DJIRonin based on other reviews. to my surprise, it has been one of the more reliable apps that i’ve used. my app version at time of review is 1.6.2. it has worked great. easily connects to the ronin-sc and has all the functionality that i require at this time. the quality of the dji software is one of the reasons i chose a dji gimbal over some other brands. it had better reviews than competitors. i was hoping it would be reliable and easy to use. i have not been disappointed.



Is DJI Ronin Safe? 🙏

DJI Ronin is very safe to use. JustUseApp Safety Score for DJI Ronin is 66.7/100.
This assessment is based on our NLP analysis of 5,078 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

50.6% of users say app is risky 🚨
50.6%

27.2% of users say app is safe 👍
27.2%

22.1% of users have some concerns ⚠️
22.1%


Is DJI Ronin Legit? 💯

DJI Ronin looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for DJI Ronin is 66.7/100 .
This conclusion is based on analysis of 5,078 user reviews.

🔏 Privacy & Data Safety

DJI Ronin collected the following data from you:

  • Data Used to Track You:
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with DJI Ronin? Post a Review




Features

You can access and manage gimbal motor parameters, SmoothTrack, remote setup, and Ronin’s unique Axis Modes.

With Auto Tune, Ronin app can adjust motor parameters automatically based off the payload mounted.

With such base line, you can further adjust the Stiffness, Strength, Control and Filter parameters accordingly.

When Acceleration is set to be much higher than Speed, the Ronin will handle operator’s movements adaptively.

Access gimbal operation data in real time and diagnose gimbal status.

  Contact Support
Developer:
DJI

Contact e-Mail:

Website:
🌐 dji.com

Privacy Policy: