Contact Salve Support
Company Name: Salve II Limited
About: Salve puts you in control of your fertility treatment journey, giving you
everything you need to stay informed and connected with your clinic.
HOW SALVE
WORKS
Salve syncs with your patient record giving you direct access to your
treatment plan and clinic.
Salve Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Salve Website
Privacy Policy: https://salvehealth.com/data-policy/
Developer: Salve Technologies Limited
3 Most reported problems 😔💔
Who designed this…
by KF10987
This app is the least intuitive, most confusing app ever which is terrifying considering it is a portal for medical communications, legal documents and information. Here are just some of my top issues:
1. The info tab has information but also documents. It is not searchable or easy to read. There is a documents tab that does not house all the documents needed.
2. You have to go to settings to EngageMD to see outstanding documents which is completely not integrated.
3. I have to chat with my clinic constantly to see what’s outstanding and the messages have no subject line. I have a bunch of messages from the same person and have to search through each individually to find information.
4. Home just shows an upcoming appointment but doesn’t let me schedule from here or see my past appointments.
The clinics who use this don’t understand the pain they are causing
by Rgoldfinger
You’re probably using this app because you’re forced to by your doctor. I’m sorry for what you’ll have to go through.
In order to access medical care, you have to beta test this app. It will frustrate you at every turn. There are no subject lines for messages so you can’t track conversations. There’s no web version so it’s extremely difficult to do basic things like upload documents. Accessibility is non-existent.
You are an afterthought, an inconvenience, a box to be checked and not a person to be considered. Your medical care is a product for this company to sell, and they will profit at your expense. Their margins have to come from somewhere.
Unacceptable end user data requirements
by MKeogan
A totally violating and all around inappropriate app. My fertility clinic requires this app and it’s quite clear no one ever read through the data release that users must agree to prior to creating an account. Salve support will tell you that they pseudonymize data and provide no option to opt out of any data sharing should you be uncomfortable with unknown sources or app marketers having access to your data under a different name. As though the infertility journey is not already invasive enough, apparently we also must relinquish our data to developers who have access to everything from the backend for who knows what gain to Salve.
Have a Problem with Salve? Report Issue
Why should I report an Issue with Salve?
- Pulling issues faced by users like you is a good way to draw attention of Salve to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Salve customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Salve.
