PocketMoney Reviews

PocketMoney Reviews

Published by on 2024-05-13

🏷️ About: With 26 years’ history, 1 million total downloads and about ¼ of a million users worldwide, PocketMoney is one of the most used budgeting and personal financial apps in the App Store! Find out why AppAdvice.com said about the former PocketMoney: “The app is easy to use that in fact, it is fast-becoming my most-used app on my iPad.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
55.8%

🙄💅🫥 Neutral
30.6%

👿🤬😠 Negative experience
13.6%

~ from Justuseapp.com NLP analysis of 594 combined software reviews.



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

3.6 out of 5

Subscription not working, unable to get support, VERY frustrated!!!

2022-12-10

I am paying for the premium subscription so I won’t have ads, and I can supposedly seamlessly import my bank statements and none of it is working. You can’t get a hold of the developer or actually get any help. They only have help listed as articles, and I can’t get online like I used to do use it on my desktop either. What the heck happened? I have 10 years of data in that app and it’s not working and I don’t like the new interface at all. It’s so much more difficult to pull up reports and just look at the history of a vendor. I need this to work for my taxes and I don’t know what to do.

Found a replacement!!

2023-01-11

As all of us loyal Pocket Money users know, the “new and improved version” is terrible. After searching for days and downloading countless apps and trying them out, I found a replacement one that does pretty much what pocket money did. It’s not as clean but it does have categories, forecasting, allows you to see your past transactions and has a number of reports for budgets and cashflow. It’s called Money Monitor - good luck all! Ps. Pocket Money Developers - you did this to yourselves. Even if updating the previous version wasn’t an option, you should have had the wherewithal to create a new version that was at least similar to the previous one.

Doesn’t surprise me😪

2023-02-12

I had the original since it beginning. Through the years, it was updated and changed into an app that I literally couldn’t live without. It doesn’t surprise me that the new developers made changes. That should have been expected. But what’s completely disheartening is that they destroyed an awesome app and replaced it with something that I personally find useless. There is nothing similar to the original. With so many supporters writing negative reviews, I’m blown away that they have done anything to restore what so many users loved. They could have added something to an app that was nearly perfect and people would have more than likely upgraded for a fee. But instead, they tanked it.
Hello developers!!!
Hello!!!

Paid for gold membership still have ads

2023-03-13

First of all I’ve been using pocket Money nearly COM it’s inception. Used to love it. Happy some one took it over after it’s developer passed away. Haven’t been 100% happy with it since though.

I upgraded once before and the ads never went away. Then after going round and round finally got my refund. I thought enough time had passed to try again. Apparently not. Upgraded again PAID for annual fee and STILL have the F’n ads. I will soon start working on using a different app. Then PM won’t have to worry about this one little account any longer. Oh probably won’t have to worry about me recommending others to use the account either.

Why Stop support for old version without letting us know.

2023-04-14

I have used the old Pocket Money for years. I told everyone about it and even created a new fan base. Then without warning, we can no longer get into the old app (since latest iOS update). The new version says you can import from the old version but we can’t get into it to even export the old one. UGH!! This new one is really bloated and not very intuitive. At this rate I will NOT be using any longer (not like I can currently anyway). I have tried to send email to developers for help to no avail. I am still waiting for a reply. After that I may update this review. But so far there is too much bloat to even use as a quick check register. Painful.

Rosy retrospection.

2023-05-15

I don’t dislike this new version of pocket money. It is different. But I’ll tell you what I like best, it actually works. The previous version of pocket money did not work very well on newer phones. It was riddled with bugs things didn’t work etc. I loved the old this app like many of you here. But I’m not blind to the shortcomings of the old version. There are things that I miss like sorting was more intuitive. Reports worked better. The transaction register screen was less confusing. “Name, comment, payee...” etc. I LOVE that I can sync with my wife. The changes happen in front of her our eyes. And I absolutely love that PocketMoney is even being updated!!

Things I don’t like:
Doesn’t seem like it was made for phone? Things display better on iPad, IMO.
Tapping that little loading icon to clear is a b itch
I wish Payee showed instead of name. Or option
Want Available credit on credit accounts
Want Available balance on other accounts
I don’t mind the ads, really. But on iPad the ads jump around all the GD place and moves the register all about. Annoying.
Reconciling is not intuitive either.

Beware users

2023-06-16

I regret so much ever using PocketMoney. After iphone IOS update few days ago, I’m suddenly completely locked out of PocketMoney that stores over a decade of accounting records. Developers! Is this how you value loyal users? Instead of updates, there is new version that needs to be installed separately and my years of records CANNOT BE TRANSFERED TO NEW VERSION. Will you ever have an update for older version for old time users like me? Your instruction on transfer data from old version DOES NOT HELP! Old app doesn’t even open. How can old data be emailed or file shared when I’m shut out from app. I will look into filing formal grievance with itunes… it is my financial/accounting info for god sakes, please be responsible when you develop and plan updates of such app.

Updated Review - Shameful Ad Placement

2023-07-17

My original review must have been removed. But this is an update as of the most recent change that was made. I understand supporting ads to make PocketMoney free. I don’t understand the ad placement. Why would you break up a series of transactions with multiple ads? I have 40 transactions listed for August and there are 4 ads in between those transactions and 1 static ad at the bottom of the screen.

I have been a long time user of PocketMoney. Upgraded to the paid version a year or so ago. Then the new developers stepped in and made PocketMoney terrible. PocketMoney is more difficult to use and set up. I was staying with it because the basic functions work for what I need but now per the recommendations from other users I’ll be moving on to another app with NO ADS.

Used to LOVE it. Update ruined it.

2023-08-18

I used this app for probably 10 years. I even purchased it the last time it was updated because I had to have it. I used it daily and couldn’t recommend it enough.

This new version font is too small to even read and not user friendly at all. It has changed so much that I feel like I need to carve out time to sit down and learn it. I realize that the new features might be great for some but those of us who have known and loved it for the last 10 years are super disappointed in it. It’s genius was it’s simply.

Suggestion, update the old and have two versions available. If you want more bells and whistles you can choose this version but If not, like many of us long-time users, a simple version is available.

Can’t Get In

2023-09-19

I’ve been using Pocket Money for a decade, and this morning I tried to open PocketMoney and was told it wasn’t updated for the new iOS. Went to PocketMoney Store and discovered a newer version I had never been informed existed. Downloaded the new version and tried to figure out how to import info from the old version. Was told I had to log in to access tech support. Set up an account and the password I chose wasn’t recognized. Clicked to reset password and never received the link. (Yes I checked the junk folders.) So now I have two versions of PocketMoney , cannot access my decade’s worth of data and have no way to contact tech support. I’m exactly 24 hours away from scrapping the whole thing and starting over with a new app.

Update: Was told to check the spam folder for the reset link. Did you read what I wrote?

Stopped working

2023-10-20

I liked the program until the premium subscription stopped working and it reverted back to the free version with all the pop up ads. I kept getting an error message that the log in credentials were invalid and it could not complete the subscription purchase. The problem with the free version is you cannot contact their support, there is no email address and link to click on to receive help with the premium subscription when you have been booted out of it and stuck with the free version. Apple support could not help with the issue so I asked them to refund the money and I will just stop using it all together. I spent hours setting PocketMoney up the way I wanted it, such a waste of time. It’s a good thing I still have a Quicken subscription, don’t like it as well, but at least it works. Even when you click app support in PocketMoney Store, there is no way to contact them…..major flaw!

Used to be perfect

2023-11-21

I had been using Pocket Money for 10 years. I was in PocketMoney daily and couldn’t recommend it enough. When getting a new phone in December, PocketMoney wasn’t available in PocketMoney Store so I lost EVERYTHING! I’ve tried 20 different apps and none compared to pocket money because there was too much detail and options. Not a simple register. While still researching over a month later, I find that Pocket Money is available again and highly updated. The font is so teeny and faint or bolder up with red/green, it’s almost impossible to read. I hoped that getting rid of the ads might change the screen appearance but I can’t do that without an account. I have requested three verification emails and still haven’t received one. I even checked my spam folders. I can’t get support without an account and can’t get an account without help from support... see where I’m going with this? The old app was perfect and I would have gladly given it 5 stars.

Longtime user - HATE the update

2023-12-22

I’ve used PM for years and loved it. The new update is awful. First, not notifying users well in advance using multiple methods that they may not be able access PocketMoney or lose their data is terrible user support and customer service. To just try to open it one day and not be able to — when it is tied to your finances — is inexcusable. Second, I
can’t figure out how to access my old data, which is years of account tracking, and only want it so I can switch apps! Switching the data per the directions provided appears time consuming and cumbersome. I just want my data! Very disappointed and frustrated.

Worst update ever

2024-01-23

Pocket money has updated. Great new version, whatever!!! The old version won’t load because it’s not formatted for the new iOS version so you can’t import or export data. The help page says see faq’s and that’s it. I’ve used this app for years. I even paid for PocketMoney when it updated and wasn’t free. Now I’ve lost everything I’ve used for 8-10 years. Thanks Pocket Money. Great update that doesn’t allow prior users to enjoy the new features. If you need more help the website says to connect via help in PocketMoney , nothing works. Worst update I’ve ever experienced. Complex is not always better!

I love that the developer responds with the same info on the website that allows you to get NOWHERE. The same answer for each user is still not effective. My backup is not available because PocketMoney is no longer recognized. Had I known it would disappear I would have exported my decade of data, I didn’t have the option. Backup only works when you can restore it to PocketMoney . Still a horrible update and conversion, as noted by multiple prior users. Unless I pay for PocketMoney again I can’t contact support, so that’s not helpful either.

Way too clumsy

2024-02-24

I LOVED the old version by the old developers. This new version is much too clumsy to use and way too clunky to make the subscription worth the money. It used to be so easy, so sleek, so functional and useful. This new version decided to go another way.

What’s worse, is that after I imported my JJC data - per the instructions given in the new version - for some reason, it transferred phantom transactions that repeated every single month for every single year going all the way back to 1970. Now, to make PocketMoney even remotely close to useful I have to manually - manually - select and delete each transaction, otherwise my balance is inaccurate.

So, so, so disappointing.

New user

2024-03-25

I didn’t even know I had this, I found it by accident but it seemed like a good thing so I tried the premium plan and while I appreciate the ability to connect with my bank automatically, it doesn’t do me any good to only see my true account balances every 3 or 4 days, I need a daily balance. I did not see an option to change that, it only shows me how long it takes to connect with my bank. Also it’s not user friendly at all but it is a good idea though.

Awful update!!! AWFUL

2024-04-26

UPDATE - I e grown used to PocketMoney but still not great. From 1 star to 3 stars.

I used the previous version for many years and LOVED it - it was absolutely perfect. Then the update rolled out and the functionality went from user friendly to cumbersome. I tried to give it a chance and despite finally figuring out some of the weird quirks, I really don’t think I can work with PocketMoney any longer. So disappointing considering I’ve built years of trust in the previous app version. Wish there was an option to revert back. Wish I could give this 0 stars, especially since I’ll need to find a new financial app.

Updated review still would like option to have old version

2024-05-27

I getting used to this one but have a couple issues
First I’m not paying for a subscription so it might be different if I was

Scheduled payments; if I change the date depending on what I enter it seems to create extra entries so if I need to do that I delete the existing one and add new.

Don’t like that I can’t go in and just add the scheduled payment when I want to my account. Have to use the date options to show it pending in my account for a specific date range. I want to choose what I want

Links
I want to be able to upload a picture from my photos not have to take a picture. I get an email receipt I like to include and can’t. Used to be able to do this
Also have a linked picture and transfer to another account that link in not included in the account it was transferred to

And what is the value date? How is it used. Can’t figure out from the documentation

Lastly and my biggest complaint is if I make a change to an existing transaction there is NO way to abort. Should have the save option before exiting like before. Make a mistake no way to put it back way it was. Be careful what your changing or at least write down what it was so you can put it back

Outstanding Tech Support

2024-06-28

I’ve been using PM since 2010 and I absolutely love it. It has kept me completely organized with all of my financial transactions ever since. I can see in an instant a clear picture of my account standings at any given moment, as well as project ahead so I don’t overspend. One of my favorite features is being able to schedule transactions for the future for things that are recurring transactions based on any frequency. I had been struggling with a pretty bad latency issue for awhile in PocketMoney so I finally decided to upgrade from the free version so I could utilize the support at a higher level. Let me tell you, BEST DECISION EVER! Not only does the Pocket Money Team respond promptly, they are patient, courteous and went above and beyond to help me fix multiple issues I had, which I had created myself over time. The turnaround of getting their assistance was really phenomenal and everything is working as good as new again. I will continue to use PocketMoney for many years to come. I highly value companies that provide such great support to their customers. That is a rarity these days in my opinion.

I love PocketMoney

2024-07-29

I have searched high and low for an app that I can use to track my expenses. I have downloaded almost every one out there. None are as easy to use as this app. I love how you plan recurring expenses, transfers and incomes for future dates and it does not change your current balance until you check cleared. Every other app out there changes the current balance to reflect the future date transactions. Which makes your transaction register inaccurate for the current day. I love the group folders! I have all my checking, savings and credit card accounts listed and it’s easy to read and navigate. The only thing I would love to see is a calendar view of your income and expenses. If that could be added in an update PocketMoney would be perfect!

Terrible Electronic Register & Budget Tool

2024-11-17

I am having a very bad experience with the updates that have been made to this app. I've used the program for about the last 13 years, and it is one of two money managing applications that I use. Scheduling recurring transactions is more complicated than it used to be, and they have offered transaction downloading for $3.99/mo, which is free in my other application.

What is the past is very relevant to the present. I can understand why users are not evolving. The new version is worse than the old. Don't change to this complicated and inferior substitute with advertisements and support fees. You are right to give it 1.5 out of 5 stars. Complaining about how much better it used to be shows that you, the consumer, are in control. Use your $3.99 to try products such as iCompta 6 or myAccountsPro. Their features might surprise you!

Redesign is terrible

2024-11-17

This was one of my most favorite apps. It worked well, had a nice interface, and there were several functions that made it easy to use. With the redesign, which I have given *several* months to get used to, I simply can’t continue to use PocketMoney.

It’s design is clunky, it’s certainly not as visually pleasing (I can live with that for great functionality though), it’s not remotely intuitive.

This went from a highly rated app to an incredible low rated app. And, when I tried to get ahold of the developer, it it appears that is a right only given to “subscribers” - I’ve owned PocketMoney for years. Subscription at this point isn’t fair, nor would a put a dime more into this.

Long time user, sad I upgraded to this latest version

2024-11-17

I’ve been using PocketMoney since there was an iPhone to run it on. It was always a simple, powerful app that I depended on - and even paid more than once for without regret. I finally decided to upgrade to the most recent, now-supported-again version, and was happy for the three days before it updated to this most recent version. Now PM is a bloated, difficult to use monstrosity, which makes everything it once was good at hard to do. I fully regret this upgrade, the most I’ve ever regretted a purchase. Now I need to find an app which does an nth of what the old version used to do, and simply.

Resting on past laurels

2024-11-17

PocketMoney that is being marketed under the this app name bears no resemblance whatsoever to the much beloved App created by Hardy Macia, one that I used on my Palm Pilot & Newton before it was released on the iOS platform. It is an indisputable fact that the current version is a clone of another App.

The complimentary reviews on the company's web page date back to 2017 & 2018, and were earned by Hardy Macia's App, not the current iCompta 6 clone.

Why is the website not updated? Why the outpouring of negative reviews from long-time users on PocketMoney Store page? Those are questions that any new user should ask before paying a subscription.

Only responds to 5 star reviews

2024-11-17

App went from an easy to use checkbook register/bill reminder that works for anyone to a bloated do everything, confusing, knock of QuickBooks attempt that only an accountant would need. Nothing is intuitive in this new version, but the new owner doesnt care and only wants to argue with those that they choose to respond to. Try adding a payment reminder for a future date, good luck! You can add a future payment but now you get to fight with sorting payments, hiding future payments with no reminder to unhide it later.
Just stay away

Found a good replacement

2024-11-17

Update 4/3/20
If the developer had thousands of satisfied users as he says why have they not written good reviews. As you can see there are only one star reviews and the developer says the old app will not come back so this app is officially dead.
Again I recommend MyAccounts Pro.

Update: I am now on MyAccounts Pro. It is a lot like the old this app and the developer responds quickly to any suggestions or concerns you might have. I highly recommend you use PocketMoney and forget about this app.

I like many others have used this app for years and loved it. I have spent 6 hours trying to organize and understand how to navigate through this piece of crap and have decided I don’t need the hassle. I noticed that just since yesterday you have had 60 one star ratings. Looks like your ship is sinking, better bring back the old version.

Not working, no help

2024-11-17

I had to reset my phone back to factory. Most apps were backed up to the cloud, as was PM. However, I tried to login with last known password, didn’t. So I’m sent for reset link - after weeks I’m still waiting. I want to restore my Gold membership as well, that doesn’t work either. I don’t like the newest version, but it’s tolerable. I will be looking elsewhere if no help gets emailed to me.

Advertisement now - why?

2024-11-17

I LOVE PocketMoney , but today an advertisement is at the bottom of the screen taking up space instead of showing transactions.
I bought PocketMoney - twice actually - please remove the advertisement OR allow the headings to roll up so more transactions can be seen on the screen.
The last revision, once I got used to the changes, is great! Good job. I just want move space usable by transactions please.

Great Electronic Register & Budget Tool

2024-11-17

I am having a very good experience with the updates that have been made to this app. I’ve used the program for about the last 5 years and it is the only money managing application that I use. Scheduling reoccurring transactions is a breeze and they will be offering transaction downloading in the near future. It’s a great program!

What is in the past is in the past. I can’t understand why users are not evolving. The new version is better than the old. Change, adapt, try something new and move on. Complaining about how it used to be won’t change what it is now. Give it a try the new features might surprise you!

Revised Review - Outstanding

2024-11-17

After using the old version for years I found this complete redesign too complex to re-think how to continue balancing my accounts and budget in the limited time I had. After trying others I returned and devoted more time to acquaint myself with the new design.

Now that I’m learning more about it I found that it is the best in the market! No other applications of this type offer the scope of options that Pocket Money has.

This is a superior product.

Really like the upgrade

2024-11-17

At first, I, like others, didn’t like the new look and feel. But I took the opportunity to learn the all and it’s features. I’m very pleased with how it works. In fact, I like it just as much as before. It still blows the other options away. It truly is fully featured. As far as the annual fee - no more than what I had to do with quicken on my PC - and I cannot use quicken as easily.

Keep up the good work!! Oh, and the input feature with .qfx files works flawlessly.

Great and powerful app once you get it set up

2024-11-17

Admittedly there is a bit of a learning curve with PocketMoney, but once you get it set up, it is fantastic. You can show or hide any columns you want, sort in any way you want, group accounts any way you want, etc.

Seamless sync between my Mac, iPad, and iPhone.

Daily automatic download of stock prices keeps my asset accounts showing accurate account totals.

I too was a long time pocket money user and got shocked with the new version, but once I got it set up, it far out shined the old version in form and function. Support was very helpful as well in pointing out how to customize things.



Is PocketMoney Safe? 🤗🙏


Yes. PocketMoney is very safe to use. This is based on our NLP (Natural language processing) analysis of over 594 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for PocketMoney Is 80.4/100.


Is PocketMoney Legit? 💯


Yes. PocketMoney is a totally legit app. This conclusion was arrived at by running over 594 PocketMoney User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PocketMoney Is 100/100..


Is PocketMoney not working? 🚨


PocketMoney works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with PocketMoney? Post a Review




Features

PocketMoney lets you track your income and expense, your cash flow, understand your net worth, schedule your bills, create budgets, monitor your stock portfolio and investments, show you where you spend the most, manage the accounts of a small business and improve the overall health of your finances.

- NEW: Automatic transactions download from banks and financial institutions, so you don’t have to create transactions manually anymore.

PocketMoney can track thousands of transactions through many years of financial data with no performance loss.

- Remove the majority of the advertising (no advertising in accounts and transactions, minor advertising only for secondary advanced features).

- Automatically download transactions from banks and financial institutions (*).

PocketMoney works on iPhone, iPad, and Mac OS.