Kia Access app not working? crashes or has problems?

Kia Access Status


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⚠️ Most reported problems ⚠️

Not working
40.5%

Connection
27.0%

Crashes
18.9%

Something else
8.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Kia Access Problems 😠👌🔥

- Barely works to start car

- Diagnostic section doesn't work

- Delay up to a minute to sync

- Charged $15/mo to remote start car

- Problem with connection

- Long delay waiting for doors to lock/unlock

- Cannot connect to server

  33 Reported Issues: 😵🆘🛟🚨📢

Vinny Capone
2022-05-28

Odometer reading is. It correct. The car has 204 miles and the app is still showing 155 although the est. rangers to empty is accurate

Janui
2022-05-27

During the last year the app has failed 4 times. Even reinstalling the app will not work. Eventually after re-registering an account with a different e-mail address, it worked. Old e-mail addresses cannot be modified. It looks like KIA have been hacked (several times) and have needed to reset all user accounts. Kia provides no information about problems or solutions. Basically, it looks like they have lost control over their IT environment again. My big problem is that I get parking fines when my car is left fully charged on the street charger. When the app fails, I cannot receive notifications the charging has completed. Last week the app failed again. Old accounts cannot be used (again). Luckily, I will be retuning my Kia shortly. I would not advise anyone to buy or lease a KIA.

April Turner
2022-05-02

The Kia Access app is not working at all. Unable to sign in. Uninstalled and reinstalled the app and issue did not go away. Vehicle is great but app is not worth the headache.

Showing 31-33 of 33

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Common Kia Access Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kia Motors America, Inc., developers of Kia Access.


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E-Mail: [email protected]

Website: 🌍 Visit Kia Access Website

Privacy Policy: https://www.kia.com/us/en/content/privacy-and-legal/privacy-policy

Developer: Kia America




About this app

After the complimentary 1-year Kia Connect subscription expires, continued access to the full suite of Kia Connect services available on the vehicle will require a paid subscription at the then-current subscription rate or use of certain Kia Connect features may immediately terminate.  Kia Connect features require an active Kia Connect subscription; purchase/lease of certain new Kia vehicles with Kia Connect includes a complimentary 1-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer.  Create an owner account directly from KiaAccess or go to: Kia. 1] Kia Connect is currently unavailable for Model Year 2022 vehicles sold or purchased in Massachusetts.  See Owner’s Manual for details and maintenance schedule. 4] Some vehicles with Kia Connect may not support remote climate control (e. g. , 2019 Optima LX).  Gain all the benefits of the Kia Owner’s Portal, combined with many of the convenient, streamlined features of Kia Connect (formerly known as UVO link) (if equipped) [1] [2] [4] – right in the palm of your hand.  See Kia Connect Terms of Service for more information. 2] Features only available for vehicles equipped with Kia Connect.  Determine Kia Connect availability for your vehicle by visiting: Vehicle health reports are not a substitute for regularly scheduled maintenance.  Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at ) and Terms of Service (available at ).  Kia Connect features may vary by model, model year, and trim level.  Use of Kia Access is subject to agreement to the Kia Privacy Policy (available at ) and Terms of Service (available at ).  Do not use remote climate control or remote start if vehicle is in an enclosed area (e. g. , closed garage) or a partially enclosed area without ventilation.  Vehicle health reports check powertrain, chassis, and airbag systems, and require initial activation.  Only use Kia Connect when safe to do so.  Kia Access makes getting your vehicle information and services easier than ever.  Features, specifications, and fees are subject to change.  Cellular and GPS coverage is required to use most features.