Are you having issues? Select the issue you are having below and provide feedback to Toshiba AC NA.
- Error where it defaults to Celsius when using the app
- No power off schedule
- Device is offline for no reason
- Horrible control layout of the app
The toshiba app setup for 8pm to 8am all week. But every Sunday I have to turn app why
app worked good for several months but now i can't get the Schedules to work any longer. Please fix this or at least tell me how to fix this problem. i have uninstalled and reinstalled didn't fix it. tried a older version of the app that did work either.
Toshiba app stopped working a few weeks ago and hasn't started working. I've tried the force stop and down loaded several times and it always goes to email. Worked fine for almost a year?
App goes to email support I've done a hard reset...deleted and reinstalled app...nothing Worked perfect in the beginning
app goes to send email to support wont connect to AC
App will not connect to the net_ac_xxxx network. I’ve tried to do it manually and through the available devices.
App has error code 4042
There’s no link in the email to activate account.
Email link is broken to activate your account. There is no website to get help. So I can’t even make an account.
Cannot use the Function option (... in top right). The app keeps crashing and either auto restarting or telling me the app has crashed due to a bug
Both iOS apps on both my iPhone and iPad will not work. Getting messages that say “Operating failed” and “-9999”. I need this to work for my window AC unit. How do i fix this?
I keep getting [4042]:Control failed, please try again on your app. How can this be fixed?
App keeps having errors where I can not log in
Complete guide to troubleshoot Toshiba AC NA app on iOS and Android devices. Solve all Toshiba AC NA app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GD Midea Air-Conditioning Equipment Co., Ltd., developers of Toshiba AC NA.
With the Toshiba AC NA App, you can use all functions of your air conditioner and control it from wherever you are, either at home or in traffic on your way there when you want to get home to a comfortable environment. Use our cloud service to control your room air conditioner from anywhere with your login and password – inside your home or business network or outside with any internet connection. 3. Exclusive Scheduling setup: customize your air conditioner to turn on and off according to your schedule. All functions of your remote control are available, including basic and advanced setup. 4. Check your Toshiba air conditioner for compatibility. 1. Control your air conditioner in an easy and intuitive way with your smartphone. 2. Exclusive Sleep Curve setup: customized overnight temperature settings according to your preferences. 5. For more information about usability and compatibility, please refer to your product’s user manual. Note:The Toshiba AC NA App can only be used in North America, and only available for TOSHIBA WRAC, PAC and dehumidifier category.