Card Diary app not working? crashes or has problems?

Card Diary Status

Published by Dreamkit Co., Ltd. on 2023-06-30

◆ "App of The Day" in over 100 countries. ◆ Over 1.

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Most reported problems

Reported Issues: 2 Comments

By Teresa 1 year ago

Still no password protection, still no response. Worst customer service ever.

By Teresa 1 year ago

Serious issue with the new version - my diary is no longer password protected. Sent 3 emails to the designers - not a single response.

Common dislikes about Card Diary app

- No option for multiple users to add to the same diary

- Limited text formatting options

- No option to export as a Word document (only as a txt file)

Have a Problem with Card Diary - Journal, Diary? Report Issue

Common Card Diary Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Card Diary app on iOS and Android devices. Solve all Card Diary app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Card Diary iPhone Issues and Solutions

Card Diary iOS app crashes, not working, errors
Card Diary iOS app network issues
Card Diary on iOS has black/white screen

Card Diary Android App Issues and Solutions

Card Diary has errors/crashing/not working
Card Diary server network connectivity issues
Card Diary has black screen

Card Diary iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Card Diary app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Card Diary app crashes or not working on Iphone (iOS):

Close and restart the Card Diary app on iPhone
Update Card Diary app to the Latest Version for iOS
Uninstall and reinstall Card Diary iPhone app
Update your iPhone to the latest iOS version

Fix Card Diary on iPhone unable to connect to server/internet connection issues::

To resolve Card Diary network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Card Diary black/white screen (blank screen) on iPhone:

Follow the Card Diary iOS app troubleshooting guide Here →

Card Diary Android App Issues and Solutions

Fix Card Diary not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Card Diary app issues:

Force Stop the Card Diary App
1. On android, goto "Settings" » click Card Diary app. » click "Force Stop".

Update Card Diary to the latest version on PlayStore

Clear Card Diary App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Card Diary app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Card Diary.

Fix Card Diary unable to contact server/ Card Diary internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Card Diary » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Card Diary » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Card Diary on android.

Solve Card Diary black/white screens issue on Android:

Follow the Card Diary android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dreamkit Co., Ltd., developers of Card Diary.

100% Contact Match

Developer: Diary Journal App

E-Mail: [email protected]

Website: Visit Card Diary Website

56% Contact Match

Developer: SPB Apps

E-Mail: [email protected]

Website: Visit SPB Apps Website

About this app

"Card Diary" makes your day meaningful and special. "Card Diary" has the concept of "putting a day on a card". One line of text or one picture is fine. Love, happiness, joy, sad or angry... Record your day easily and beautifully. You can write all your emotions and memories on the card.