Garmin Drive app not working? crashes or has problems?

Garmin Drive Status

Published by Garmin on 2023-11-30

The Garmin Drive™ app is a simple and convenient app solution for the latest
Garmin automotive navigators and dash cams. Visit garmin.

I have a problem with Garmin Drive

Are you having issues? Select the issue you are having below and provide feedback to Garmin Drive.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

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Most reported problems

Connection

50.0%

Screen

50.0%

Something else

50.0%

Reported Issues: 1 Comments

By Monique 1 year ago

App drains android phone battery even when not in use. Ignores setting to not work in background and cannot force close. Have the latest version. Using it with RV 890 and DC mini 2.

Common dislikes about Garmin Drive app

- Issues with Garmin GPS

- Bug with wireless Apple CarPlay connection

Have a Problem with Garmin Drive™? Report Issue

Common Garmin Drive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Garmin Drive app on iOS and Android devices. Solve all Garmin Drive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Garmin Drive iPhone Issues and Solutions

Garmin Drive iOS app crashes, not working, errors
Garmin Drive iOS app network issues
Garmin Drive on iOS has black/white screen

Garmin Drive Android App Issues and Solutions

Garmin Drive has errors/crashing/not working
Garmin Drive server network connectivity issues
Garmin Drive has black screen

Garmin Drive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Garmin Drive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Garmin Drive app crashes or not working on Iphone (iOS):

Close and restart the Garmin Drive app on iPhone
Update Garmin Drive app to the Latest Version for iOS
Uninstall and reinstall Garmin Drive iPhone app
Update your iPhone to the latest iOS version

Fix Garmin Drive on iPhone unable to connect to server/internet connection issues::

To resolve Garmin Drive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Garmin Drive black/white screen (blank screen) on iPhone:

Follow the Garmin Drive iOS app troubleshooting guide Here →

Garmin Drive Android App Issues and Solutions

Fix Garmin Drive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Garmin Drive app issues:

Force Stop the Garmin Drive App
1. On android, goto "Settings" » click Garmin Drive app. » click "Force Stop".

Update Garmin Drive to the latest version on PlayStore

Clear Garmin Drive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Garmin Drive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Garmin Drive.

Fix Garmin Drive unable to contact server/ Garmin Drive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Garmin Drive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Garmin Drive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Garmin Drive on android.

Solve Garmin Drive black/white screens issue on Android:

Follow the Garmin Drive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Garmin, developers of Garmin Drive.

100% Contact Match

Developer: Garmin

E-Mail: [email protected]

Website: Visit Garmin Drive Website

52.94% Contact Match

Developer: Garmin

E-Mail: [email protected]

Website: Visit Garmin Website

About this app

For compatible navigators, the Garmin Drive app provides real-time information for traffic, parking, advanced weather, and photoLive traffic cameras, in addition to smart notifications from your Bluetooth-enabled mobile device. For compatible dash cams, the Garmin Drive app provides quick access to camera controls, settings, and recorded footage. The Garmin Drive™ app is a simple and convenient app solution for the latest Garmin automotive navigators and dash cams. Visit garmin. com/driveapp for a list of compatible devices. The Garmin Drive app can create a “picture-in-picture” video from any two perspectives at the same time, making it easy to review video and also share videos with friends, insurance agencies, or legal authorities. Up to four dash cams can be wirelessly connected with the Dash Cam Auto Sync feature to provide comprehensive coverage around a vehicle, offering various viewpoints recorded by the multiple cameras. Garmin Speak™ and Garmin DriveSmart™ 65 with Amazon Alexa are two Garmin products that bring what you love about Amazon Alexa to your vehicle. Stream the audio (music and other responses) from your vehicle’s stereo when you connect Garmin Speak to your stereo using Bluetooth® or AUX. Also, enjoy Garmin turn-by-turn navigation. Just ask Alexa to hear music, news, and more. Older Bluetooth-capable Garmin navigators are compatible with the Garmin Smartphone Link app, and older Wi-Fi-enabled Garmin dash cams can access video footage through the Garmin VIRB app.