Via Driver app not working? crashes or has problems?

Via Driver Status

Published by Via Transportation, Inc. on 2023-12-19

Download the app and sign up today to start earning! OWN YOUR SCHEDULE Choose
when and how much you want to drive. PREDICTABLE EARNINGS Say goodbye to
guesswork.

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Common dislikes about Via Driver app

- Navigation system is terrible and can cause drivers to miss exits and places they need to go, leading to angry passengers and longer commute times.

- In blue mode, the hourly rate is too low and does not take into account expenses, making it equivalent to minimum wage.

- The payment system is not transparent and drivers are making 20% less than before due to the addition of guaranteed fares in flex mode.

Have a Problem with Via Driver? Report Issue

Common Via Driver Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Via Driver app on iOS and Android devices. Solve all Via Driver app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Via Driver iPhone Issues and Solutions

Via Driver iOS app crashes, not working, errors
Via Driver iOS app network issues
Via Driver on iOS has black/white screen

Via Driver Android App Issues and Solutions

Via Driver has errors/crashing/not working
Via Driver server network connectivity issues
Via Driver has black screen

Via Driver iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Via Driver app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Via Driver app crashes or not working on Iphone (iOS):

Close and restart the Via Driver app on iPhone
Update Via Driver app to the Latest Version for iOS
Uninstall and reinstall Via Driver iPhone app
Update your iPhone to the latest iOS version

Fix Via Driver on iPhone unable to connect to server/internet connection issues::

To resolve Via Driver network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Via Driver black/white screen (blank screen) on iPhone:

Follow the Via Driver iOS app troubleshooting guide Here →

Via Driver Android App Issues and Solutions

Fix Via Driver not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Via Driver app issues:

Force Stop the Via Driver App
1. On android, goto "Settings" » click Via Driver app. » click "Force Stop".

Update Via Driver to the latest version on PlayStore

Clear Via Driver App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Via Driver app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Via Driver.

Fix Via Driver unable to contact server/ Via Driver internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Via Driver » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Via Driver » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Via Driver on android.

Solve Via Driver black/white screens issue on Android:

Follow the Via Driver android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Via Transportation, Inc., developers of Via Driver.

100% Contact Match

Developer: Via Transportation Inc.

E-Mail: [email protected]

Website: Visit Via Driver Website

86.96% Contact Match

Developer: Via Transportation Inc.

E-Mail: [email protected]

Website: Visit Via Transportation Inc. Website

About this app

You’re not on the road alone — Via’s Live Support team offers 24/7 assistance, and you’ll be connected with a real person, too. We take people where they need to go in the most efficient way possible, and riders are picked up on nearby corners — which means fewer unnecessary detours. Download ViaDriver and sign up today to start earning! We’ll send you hourly rates — and special promos — in advance, so you can plan ahead. Download ViaDriver and click on “sign up”. Qualified drivers will be invited to complete their registration and get on the road with Via! The Via Driver app required up to 2GB of data per month. Don’t have an account yet? Say goodbye to guesswork. As ViaDriver provides navigation services, it is essential for the GPS to run in the background while you are driving with Via in order to provide continuous navigation.