Storage Genie Reviews

Storage Genie Reviews

Published by on 2024-08-30

🏷️ About: Storage Genie is magic, it can grant you access to your Self-Storage facility without having to touch your phone. Simply drive up to the gate and it will open.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
66.5%

😎👌🔥 Positive experience
18.1%

🙄💅🫥 Neutral
15.4%

~ from Justuseapp.com NLP analysis of 13 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to install

- Opens the gate on the first attempt

- Takes only 3 seconds to register

- Can open the app and hit the open button if it doesn't work



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

3.2 out of 5

Used to barely work and now it don’t at all

2022-09-25

For Grand Central Atorage in Conroe Texas, it does NOT work!!!

App Recognizes the Gate But Access Denied

2022-10-26

App recognizes the gate keypad but when I try to open the gate StorageGenie says access denied. Spoke to the facility manager and he said he did not know what to do. Can’t find a help button on StorageGenie .

Great Idea But Doesn’t Work

2022-11-27

The manager of my facility had no idea how it works or why it isn’t working for me. All it said was access denied.

Don’t hide

2022-12-28

I downloaded StorageGenie then couldn't find it. Don’t hide your app. Add it to the end of the screen like every other app.

Can’t find Public Storage

2023-01-29

StorageGenie was working great until 11/29 and now I can’t find the public storage and all of my gate codes are gone

Never Works

2023-03-02

StorageGenie is completely useless, it never works due to not recognizing the leading zero in the phone number which is required to sign in.

Stopped working

2023-03-31

StorageGenie worked like two times and after that never ever found another connection StorageGenie needs serious updates ASAP !

Stopped working

2023-05-02

It was working fine for the longest time and just recently it stopped accessing the gates and is now saying there are no accessible keypads nearby. I’ve tried deleting StorageGenie , refreshing my phone, refreshing the gate software , but nothing is working.

No public storage anymore

2023-06-02

Was working fine until I went to add another public storage property. Then it deleted my other public storage unit. None of the public storage locations show up anymore.

Access denied

2023-07-04

Location on always- Bluetooth on- everything is correct- I pull up to gates- if recognizes the point of entry I am at and when I hit open- it says access denied. No matter what myself or the staff so- regardless of gate/ door. Useless.

Whistling the Jeopardy song

2023-08-04

By the time StorageGenie figures it out, I could have gotten out and done it myself!😠

Great if it works

2023-09-05

Barely works

Will not work

2023-10-07

It was working perfectly fine before they released the update. Now I cannot access any locations.

Always carry your code

2023-11-07

StorageGenie has worked great and then 50% of the time it has not worked at all. Always carry your pin code with you because you can’t rely 100% on StorageGenie to open the gate. Not working goes on for days, not minutes. It makes the noise like it has opened the gate but it doesn’t work. If you don’t have your pin code, you can’t get in to the facility but worst, you can’t get out of the facility! I’m leaving this review to help you avoid being stuck. It’s a horrible feeling.

Update doesn’t seem to be working very well

2023-12-09

We have been using storage genie for a year to get access to our storage unit and as long as I wait until we pull up to the keypad to activate StorageGenie it opens the gate ok. But I did the latest update on e app two days ago and now StorageGenie is having problems finding the keypad, sometimes it doesn’t find it at all, sometimes it says it has found it and says the gate is open and the gate is in fact firmly closed. Shock, horror, we had to manually use the keypad to get in, but StorageGenie worked first time coming out, go figure!

Works perfect in Medina, OH location

2024-01-09

I have a storage unit at a facility in Medina, OH. The managers told me about StorageGenie and I have been using it with no problems since day one. As I pull into the facility driveway I open StorageGenie and as soon as I get near the keypad, the gate automatically opens. The main thing you have to ensure is Bluetooth is enabled other wise StorageGenie won’t connect to the keypad.

Works some what but still great

2024-02-10

So just installed 8 keypads at my facility and have the entry and exit keypads turned on to work with StorageGenie . After some configuration it works great. Now when you pull up it does take a bout 3 seconds to register but it does and gate opens. If for some reason it doesn’t then you can open StorageGenie and hit the open button. Now you have to have your blue tooth on and you have to have your location shared done or it doesn’t work. But all in all it seems to a great feature to offer to customers!!!

Amazing

2024-03-13

Amazing app

Works great

2024-04-12

After I figured out that I need to have location services on my phone. The manager was also able to have some turn up the strength. Drive up to the gate wait a few seconds and the gate opens. Much better than getting out of the truck.

Quick & Easy

2024-05-14

I’m not sure why there are so many negative reviews on StorageGenie. I installed it very easily, and it opened the gate on the first attempt. You do have to be a bit close to the gate pad for it to open, but that has nothing to do with the quality of StorageGenie .

Happy to be able to offer this to my customers!



Is Storage Genie Safe? 🤗🙏


Yes. Storage Genie is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 13 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for Storage Genie Is 21.4/100.


Is Storage Genie Legit? 💯


Yes. Storage Genie is legit, but not 100% legit to us. This conclusion was arrived at by running over 13 Storage Genie User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Storage Genie Is 39.7/100..


Is Storage Genie not working? 🚨


Storage Genie works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Storage Genie? Post a Review




Features

Storage Genie is magic, it can grant you access to your Self-Storage facility without having to touch your phone.

- Ability to enter and exit the property, open doors, gates or elevators completely hands free.

- Ability to retrieve and view activity for your Self-Storage property.

- Ability to easily pay your Self-Storage rent from your mobile phone.

- Ability to call or email the Self-Storage facility.

No need to remove your phone from your pocket and search for an app.

Simply drive up to the gate and it will open.

  Customer Service/Support
Developer:
OpenTech