ShinePay Software

I went down to my laundry room in my unit to do a load before work. I washed without an issue, the app is very convenient and user friendly. When I switched over to dry, the dryer didn’t accept the funds from the app, and I tried using processing several times. I logged out and logged back in, that solved the glitch and I was able to start the dryer. I emailed their customer service address with the issue I had with the dryer, the responded immediately! They asked for a bit more information and gave me a refund for the funds that didn’t work! Great app and amazing customer service.

There is a lot that can go wrong with an app like this, but the developers did a really good job. The QR scan works very quickly and often finishes the scan before I even have time to center and straighten my phone. The payment also works pretty much instantly. The user interface is simple and intuitive and allowing the user to pre-load funds makes the whole process very straightforward. My apartment recently started using this system for the laundry machines and it’s far better than having to pay with quarters. Definitely recommend.

The answer is no. this app has worked effortlessly to do laundry (without the ancient usage of coins) RIGHT!! They have troubleshooted their product over & over again and continue to do so. Even if the product or situation isn’t right the first time, you bet it’ll be the second, because the creators of this app are robot-like super humans! All of my accolades go out to them. Ditch your coins. And tell your apartment buildings & local laundromats to get their businesses connected with this app! They are only missing out...really, truly.