Optymo app not working? crashes or has problems?

Optymo Status

Last Updated on 2022-12-19 by Kardham Digital SAS

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App has problems

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Common Optymo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Optymo app on iOS and Android devices. Solve all Optymo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Optymo iPhone Issues and Solutions

Optymo iOS app crashes, not working, errors
Optymo iOS app network issues
Optymo on iOS has black/white screen

Optymo Android App Issues and Solutions

Optymo has errors/crashing/not working
Optymo server network connectivity issues
Optymo has black screen

Optymo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Optymo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Optymo app crashes or not working on Iphone (iOS):

Close and restart the Optymo app on iPhone
Update Optymo app to the Latest Version for iOS
Uninstall and reinstall Optymo iPhone app
Update your iPhone to the latest iOS version

Fix Optymo on iPhone unable to connect to server/internet connection issues::

To resolve Optymo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Optymo black/white screen (blank screen) on iPhone:

Follow the Optymo iOS app troubleshooting guide Here →

Optymo Android App Issues and Solutions

Fix Optymo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Optymo app issues:

Force Stop the Optymo App
1. On android, goto "Settings" » click Optymo app. » click "Force Stop".

Update Optymo to the latest version on PlayStore

Clear Optymo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Optymo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Optymo.

Fix Optymo unable to contact server/ Optymo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Optymo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Optymo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Optymo on android.

Solve Optymo black/white screens issue on Android:

Follow the Optymo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kardham Digital SAS, developers of Optymo.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Optymo Website

Privacy Policy: https://www.optymo.fr/mentions-legales/

Developer: Kardham Digital

About this app

- Retrouver les services qui se trouvent autour de vous grâce à la géolocalisation : lignes et arrêts de bus, stations des vélos et autos en libre-service. - Accéder à votre espace « Mon compte » personnalisé : retrouvez vos informations client, vos dernières factures, et garder à disposition la fonctionnalité de paiement en ligne. L’application vous permettra également d’être informé de l’actualité de votre réseau. En téléchargeant l’application, this app vous accompagnera dans tous vos déplacements.