Company Name: DoubleMap
About: My Bus Lawrence provides real-time arrival information for the coordinated bus
system operated by the City of Lawrence and The University of Kansas. View bus
icons moving on a map with the route number and direction the bus is traveling.
Listed below are our top recommendations on how to get in contact with My Bus Lawrence. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My Bus Lawrence. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Shepherd517
What the heck made you guys think any bus-taker cares about where EVERY SINGLE BUS is in Lawrence? Why can’t I select the bus I’m taking and just see where is my next bus? Right now I have to go to setting and uncheck all other buses and when I need to take a different bus I need to go into setting and check/uncheck every time.
This app is a prime example of when someone who doesn’t take bus and has never taken bus is asked to design an app for bus taker. “Just make the interface look good. Screw the users.” It’s no more than a good-looking useless waste of storage on my phone.
by T Nub
If you are off of campus this app is straight up garbage. You are better off just standing at your stop an hour before you need to be anywhere. Times always inaccurate, shows bus times of busses that never actually come. If I had a dollar for everytime I missed a class because of this app I would have enough to buy the app and make it work. Couldn’t be more disappointed in a system that has potential to be so helpful.
by Searchlight11
It was great before this most recent update. Why did the update get rid of estimated bus arrivals in real-time? That seemed to be quite accurate. Now the estimations are wildly inaccurate and have lost the convenience of the real-time changes. It’s slightly more manageable after switching off the bus routes that I do not use on the map. The bus tracking is great and reliable, but the time estimations are not. The update has made this app incredibly MORE INCONVENIENT to use, and I hope it is fixed soon.
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